Contras: Not happy with BOOKING.COM they did not tell us about the noise of the hotel nextdoor and the wedding happening on Sun. The resort showed me on the website that this was a warning that should have ...
Prós: The room was super nice. The bed was comfortable. The view is great too.
Contras: The breakfast is not impressing at all. We walked down. There was only napkin left. (It took them about 10 minutes to refill the napkins.) When we tried to get the cooked food, only two portions left...
Prós: Room very clean. Great view. Loved happy hour and breakfast.
Contras: Couldn't see anything I didn't like
Prós: The location was great. There were plenty of food options within walking distance. I enjoyed watching the birds and bunnies. Our stay was very quiet and relaxing.
Contras: The shower pressure was terrible and the temperature kept changing on its own. I settled for a bath instead.
Prós: Charming location and classic room. Fabulous view.
Prós: Incredible location and facility. Great staff, wonderful rooms.
Contras: Cannot think of a single thing I disliked
Prós: Cozy with a great view.
Contras: It was perfect.
Prós: Loved the room and view. Bed was great, room and bathroom very clean. Updated bathroom, nice patio with spectacular views!
Contras: Nothing to dislike.
Prós: Lovely view
Contras: Very poor breakfast. The tables weren't even laid. Very poor selection of food.
Prós: Wonderful little hotel with great views. Room was nice and clean. Breakfast was very good with plenty of choice. I loved the complementary wine and cheese in the afternoon. It was actually more ...
Contras: When I booked the room I picked the room with the view and thought I had booked the room with balcony. Turned out the 'Harbor View Rooms' do not have balcony. Since they were all sold out ...
Prós: We loved the location. the view and breeze from the harbor were lovely. The staff was very helpful and cheery. we enjoyed the breakfast and visiting with the others when drinking wine with snacks downstairs.
Contras: The water flow in the shower was a little weak, but it worked.
Prós: Beautiful location overlooking Dana Point harbor. Very well kept hotel
Contras: Water pressure in the shower was sub par but understandable since we are in a drought.
Contras: Food just okay for the price; room not ready at check in time; beach not as clean as expected.
Prós: Everything!!! Service was absolutely amazing.
Prós: The service was supreme from the time I stepped off the shuttle. The rooms were really nice and the bed was heavenly.
Contras: The meal prices were over the top. Way too expensive. Soup and a sandwich for 2 for lunch with water was $71.00. Breakfast for 1 was $66 for eggs bacon and a waffle.
Prós: I am so pleased to being upgraded to a sea view room, the view of my room is excellent and I love the fire place so much! Breakfast is tasty, staff are very helpful especially Nancy. She is very ...
Contras: Breakfast is inclusive in my room rate. However, staff didn't explain where, when can I have the breakfast and also how it works. I called the front desk to ask, staff told me I can have my ...
Prós: Great location, staff very courteous
Contras: Worst thing: Booking.com FAILED to tell me there was a '3rd night free' promotion during the time I booked it. I paid over $700 a room for 2 nights, and I'm really not happy that no ...
Prós: Beautiful hotel, friendly staff & very relating
Contras: Restaurants & room service were highly over priced. So was the parking.
Prós: staff great
Contras: There is no 'adult' pool it was filled with little kids
Prós: Staff were fabulous. Nothing was too much trouble. The remodel of the foyer area is really fantastic-great design. Rooms were clean and large for the standard size.
Contras: The pool was unfortunately shut for a day. There was a back up pool. when we did get to the pool it was wonderful. The tram to the pool was not as regular as they stated. We waited longer than the ...
Prós: The private club is Bomb BestBloody Nsrys in the world
Contras: Breakfast options suck in the sit down restaurant
Prós: Beautiful hotel. Nicely renovated.
Contras: Service was ok. Miss the service touches from the St. Regis.
Seemed understaffed at front desk.
Breakfast at Aveo restaurant overpriced and ok, not wow.
Was offered a 'flash sale' upgrade at check in which felt awkward for a luxury hotel.
Prós: your employees all excellent. the working operations through out the property excellent.
Contras: amenities could be improved.
Contras: More money for our booking
Prós: The customer service at the hotel is impressive. It's a gorgeous location but the exceptional Staff training is evident. Only Ritz in Paris is better. Pretty rooms, sound of surf, good sized and ...
Contras: When a hotel is this good, what is only okay sticks out like sore thumb. Breakfast service was very slow in restaurant. Although fab view makes it less annoying. Wished there was a more low key dinner...
Contras: Old bathrooms, small rooms, overpriced in-room dining, broken fixtures, cold hallways.
Prós: the view was amazing. pool area was large and lush. excellent gift shop. dining choices were all inclusive. you definitely won't starve. room service was fast and efficient. housekeeping ...
Contras: sleeping area just a bit small for the price. Gina in the restaurant for breakfast stuck out like a sore thumb. preoccupied and inattentive.
Prós: The staff, the location and the room.
Contras: Limited options for food.
Prós: Fantastic Views
Contras: Large Hotel
Prós: The food was amazing at Raya... Eggs were the best I ever had and the view was heavenly!! Staff was extremely friendly and professional.
Contras: They could have had more or faster pool attendants serving drinks and food. We ended up going to the pool bar which was faster
Prós: It's location and the quality of the food.
Contras: The cleanliness. The room was not cleaned. The staff were poor and not many spokeEnglish. The room service was very slow. We waited over an hour for breakfast. Thefront of house staff were over-familiar.
Prós: This was our second visit. The location is great, up on a hill overlooking the marina and coastline. Beautiful, well-kept grounds and paths. The bar and lounge area are very pleasant, comfortable ...
Contras: The bed mattress was horrible and extremely uncomfortable. It was way too soft. I have never 'slept' on a mattress so creaky and it felt like a 1000 heavy people had used it before me. It...
Prós: Kid friendly, pool area and great service. Close to restaurants, grocery store, beach. Use of equipment for kids to take to the beach. Which I forgot about!
Contras: No self parking, had to wait for valet which at times was busy. Had to change rooms at 11p, our first night due to a large roach crawling up the wall. We were moved to a room that wasnt as nice as ...
Prós: My husband and I went to spend a night away for my birthday and enjoyed our time at the Marriott. The pools were fantastic, as well as the service. Upon arrival, we were given a few incentives to ...
Contras: We would have liked the choice of not having to valet.
Prós: Warm & friendly staff! Bed was very comfortable. Nice breakfast buffet. Had an excellent facial at the spa.
Contras: The bathroom needs some maintenance. Grout missing, stain & crack in the sink. Toilet seat was loose. In the room, the door hinges on the cabinets were falling off.
Prós: The friendly staff. Generous breakfst buffet.
Contras: Lumpy mattresses and too short for tall people
Prós: Pool & pool staff excellent. Facilities. Staff. Room comfort.
Contras: A little noisy. Poor restaurant options & terrible wine list.
Prós: The staff and service was exceptional! Everyone was so friendly and attentive. I will definitely return.
Prós: Staff is very friendly, the resort and location are perfect
Contras: While the room rate is relatively fairly priced, once on the resort I feel lie you get nickel and dimed afterworkds. Parking is $37 a day (and I don't know how anyone could be staying at this ...
Prós: Friendly attentive staff. We spent our wedding night there and when they found out they upgraded our room and sent us gifts. Had an awesome room with balcony and ocean view. Hotel employee at the front desk was great.
Prós: Location was great!! Most of the staff were friendly. Room decor was pretty.
Contras: Resort fees, parking fees, wifi fees...fees...fees...fees. They 'nickeled and dimed us for everything!! The rooms are quite costly because of the location, which was great. However, in our room...
Prós: A lovely property with wonderful staff.
Contras: Parking staff
Prós: It was conveniently located for an event we attended which was held in the park adjacent to the hotel.
Contras: 1). Would have liked a self-park option instead of all valet parking. Parking. cost us an extra $37 per day, plus tips for valet parking. 2) There was no refrigerator in the room. Would have been nice to have one.
Prós: The location was so nice and serene. We really enjoyed the relaxing music that is playing all day, nice touch. Ocean view at the 2nd floor open patio was especially nice during breakfast time. Very ...
Contras: parking a minivan was a little hard, but we did it
Prós: Very homey, clean and staff very helpful and friendly!! Even wanted to make everyone's waffles,
Contras: The weather could have been less gloomy
Contras: Very noisy in conjoining rooms. Heavy stomping, loud thumps on Wall, lots of constant clatter.
Prós: Location, across from the beach
Contras: parking stalls are all compact
Prós: The music playing throughout the courtyard.
Contras: The eggs were extremely watery and the sausage was dry and tough. When we entered our room and turned on the air, there was minimal air movement, and the air return vent was noted to be covered with a...
Prós: In a very good place for the beach and restaurant. Thanks
Contras: There was nothing I didn't like
Prós: All the staff were concerned and took care of things. Even the other people staying there were friendly and fun. Many were return guests. I recommended it to family that will be coming out in the ...
Contras: Wish I had a room with a view
Prós: Nice old time beach cottage feel.
Prós: Staff was incredible
Prós: Staff were friendly, room was clean, has a small hot tub.
Contras: A/C did not blow cold. Hot tub probably would only fit 3-4 people comfortably. Hotel is on the other side of the street and a railroad track from the beach. Easy to drive and park. Very long walk, and up stairs for an overpass to the beach. Beach is rocky
Contras: 1)The room smelled like smoke 2)The room was filthy-I took pictures 3)The location was misrepresented, yes it was across the street from the ocean but there wasn't any safe access 4) the parking was terrible-they were running a car detailing business
Contras: I did not like the pre cooked eggs or sausage patty. The rest of the breakfast items were good.
Prós: Room was nice. Bedding was wonderful. Pets allowed.
Contras: 'Free Breakfast' was lacking and pool was small for a big hotel. Staff response to concerns were to make excuses.
Prós: Location, good breakfast, clean
Contras: Stairwell carpet needs a good steam cleaning
Prós: I liked the convenience and the breakfast.
Contras: The breakfast room was too small.
Prós: Very friendly people, all around very clean. Fabulous location
Contras: Carpet needed a deodorant-it had an 'odd' odor.
Prós: This charming hotel is located in beautiful Dana Point. Beautiful clean environment. I will return though out the year as my local get away!
Prós: Best staff ever very accommodating
Contras: Room was on very busy street loud with traffic
Prós: The staff at the check in desk were very helpful and friendly.
Prós: very nice staff!
Prós: Breakfast was excellent. Jacuzzi was amazing
Contras: Hallway smelled like cigarette smoke
Prós: Okay, parking between poles and other car was a challenge, no area for kids to play, restroom for lobby on 2nd floot
Contras: I booked a King Suite with sofa bed the picture I seen at booking.com of that rooms shows a wet bar counter with sink and microwave. I looked on others website like Agoda same pictures. I did not see ...
Prós: Great location....nice breakfast....clean comfortable suite. Parking good. Nice staff.
Contras: Construction was going on at the motel.. At 8:00AM they were hammering right over our room! I did make a complaint to the staff and the next morning ...no more hammering.
Prós: Great location. Comfortable clean living area. We had fun hanging out on the deck.
Contras: Bathroom definitely needed an upgrade and it wouldn't hurt to clean under the mat in the tub once in a while.
Prós: I chose this place because it was close to where I needed to be early the next morning. And because it had a pool and was close to the beach in case I wanted to take a dip. It delivered on all those. The staff was friendly and helpful and the parking lot big enough for me to park my car with trailer while not causing problems for other guests.
Prós: Friendly staff, rooftop bar for sunset & side rooftop patios for morning sun; no hot tub but pool heated. Very comfortable beds, very pet friendly. Dogs all over the place with a community dog ...
Contras: Nothing really
Prós: I thought I was receiving vouchers for breakfast but when I checked in that was included. That was a bummer. But all in all it was a pleasant stay. The two valet men were very informative and kind.
Prós: Loved the modern decor!
Contras: $50.00 for parking is bit much and no jacuzzi.
Prós: All staff were kind, helpful, and eager o please. We especially appreciated the valet staff who didn't mind our repeated requests to get stuff from our car. They also gave us a place inside the ...
Contras: Because we booked with booking.com, we didn't get the cute little cookie bag upon check in. Everyone else did.
Prós: Booking should include taxes Room didn't even have a microwave just a fridge Paid so much for 4 days
Contras: So much money fir room after taxes plus 25$ a day parking as well
Prós: The bed was very comfortable and I loved the shower! The hot, fresh cookies were amazing and I was so happy they gave me bottled water for the room.
Contras: When I entered my room I noticed there was only one bed. My reservation clearly stated a double bed reservation. I promptly called the front desk and the front desk lady said my reservation was for a ...
Prós: Lounge on the roof the one night we were there. The 2 person band was very good. The view was beautiful
Contras: We lost our ATM card at the hotel and no one seemed overly concerned about helping us. Also we asked the breakfast staff to split our breakfast tab and instead we both got charged for breakfast. ...
Prós: It was so cute! Very comfortable.
Contras: We had to walk quite a ways to everything... The ad implied that there was a lot in walking distance...
Prós: bed and cookies.
Contras: Broken sliding pocket door into batchroom; Smelled musty; light bulbs were out. Glass door was an afterthought on the bathtub/shower and did not shut.
Prós: It was very clean and well-maintained. It was decorated very nicely. The staff was excellent.
Contras: The only small complaint is that the cleaning staff left us with only one bath towel. I ordered more from the front desk, and they were delivered to the room. Problem solved satisfactorily.
Prós: Great location and beach access. Rooms are large and the balconies are a plus.
Contras: Walking to the beach is great but the location is awkward for car travel. It's caught between two freeways so three are a lot of U-turns and one-way streets to contend with. Be prepared for that. ...
Prós: There wasn't anything outstanding about this hotel
Contras: Parking fee.over priced for an old hotel. Not convenient to anything. Rooms were redecorated for looks and not function. Bathroom was terribly small and inefficient. 2 tvs and 1 remote.