Hotéis perto de Aeroporto de Ciudad del Carmen

Prós: Evening girl Isabella serving sandwiches was wonderful. Friendly and saved the day. She should be on your front desk!

Contras: Evening check in man was rushed, unhelpful, dismissive. Morning check out girl asked if there was anything wrong and I told her everything was good except the ac fan was very noisy. Could not hear the tv! She said "Yes" but gave no apology or any other comment.

Prós: The facilities were great. Gym and pool. The room was super spacious and it had everything we needed. Breakfast was great too. Defined value for money here.

Contras: Quite far from beach, park or city center.

Prós: Comfortable bed, good towels, better rate for extending than booking com

Contras: We requested a room on top floor and on arrival they told us that half of the hotel - meaning upper floors - are not operating! This is very disappointing and there is no mention of this anywhere at booking. We paid higher rate for this hotel to be in a nice room with good view and what we got was a room on first floor looking at the parking lot. The breakfast is really not great they wrap everything in plastic because of restrictions first time we see this and we’ve been traveling weeks now. Even lower rate hotels had better breakfast, there is not even a waiter you have to run around to get your coffee and all. Overall management needs to be improved. Client requests should come first don’t make us feel like we are a burden we are paying for a service here which we did not receive. Oh and the shower head. The pressure of water coming out is way too strong it actually hurts your skin. We requested help to adjust it and they couldn’t. A hotel chain like Hyatt should really do a better job at customer service! We would stay here again but things like this needs to be improved.

Prós: Nice good looking facility.

Contras: The fact that I had parked in the same spot my entire stay until the last night came in around midnight and the security card decided that the empty spot we again parked in was off limits. He said it was for management and was the closest two spots to the door. Interesting that management would take the closest spots and make the guests walk from the back parking lit. Breakfast buffet was less than desirable.

Prós: The price/comfort ratio is exceptional. The most comfortable hotel room I have stayed in for a long time. Good wifi, super clean bathroom, very peaceful location, amazing pillows.

Contras: Breakfast buffet was just ok, but there was always something to choose from.

Prós: Decent breakfast and gym. Lovely pool and good value for money

Contras: The staff was slow - our WiFi password didn’t work and it took them hours to fix. There were missing towels and after calling 2 times we had to still pick them up ourselves as nobody came to assist us.

Prós: Quarto muito agradável.

Contras: Pequeno almoço um pouco desorganizado

Prós: Café da manhã estilo americano limitado mas bom. Atendimento bom, localização de facil acesso.

Contras: tudo bom

Prós: Restaurantes, quartos, banheiros e instalações limpos. Check-In descomplicado, atendimento bom!

Contras: Cama sem lençol, somente o futon. Banheiro escuro, sem sinalização da entrada do hotel (havia a placa, mas está com a luz queimada) e jantar com poucas opções e o peixe que escolhemos no cardápio não tinham, vindo uma carne dura e pouco temperada!

Prós: Pet friendly

With its location near the airport and North Beach, the hotel offers convenient access. The surroundings have some nice restaurants and bars - all within 3 or 4 blocks. Rooms are very spacious and comfortable. I slept well in big bed with great pillows. I enjoyed the large flat-screen TV with great variety of channels and appreciated the complimentary bottled water and big closet with safety-deposit box. The hotel has a small sun-deck with swimming pool. The restaurant offers a very tasty Mexican breakfast with a nice variety of hot dishes and an assortment of fresh tropical fruits. All staff members were eager to serve and efficient. I was very happy with my stay and will definitely consider this property again for future visits to Ciudad del Carmen. Thank you very much!

For business or leisure travel, this hotel is a very good option. The property is only a short ride from the airport. Rooms are very spacious and comfortable - they seem to have undergone a recent renovation. The beds and pillows are magnificent, and so is the shower. The large closet features a safety-deposit box. A large flat-screen TV offers dozens and dozens of programming options. I appreciated the complimentary bottled water and coffee machine as well as the great interior lighting. The hotel has an outdoor pool with sun-deck, and it offers a very complete and varied Mexican breakfast with fresh local ingredients. Service standards are very high among all staff members. I would only suggest a change of carpeting in the hallways of the room floors. I was very pleased with my stay here and will definitely consider this hotel again for future visits to Ciudad del Carmen, especially if the prices remain as competitive as they were for this stay. Thank you very much!

Prós: The breakfast was ample, although the coupon was only for 1 person (there were two of us). The staff were also very, very helpful and kind to us and our menagerie while we were there.

Contras: Finding the hotel was difficult. Google maps did not have the right location and we ended up stopping at 3 other hotels before we found it.

Prós: Beds Staff

Contras: There’s no ventilation in the bathroom

Prós: Location, beds Staff

Contras: No ventilation in the bathroom

Contras: Anything

Prós: The accept pets

Contras: Te staff did not control the or maintained good healthy measures in the pool area

Prós: Sparkling clean room & friendly staff. We highly recommend this hotel.

Prós: A organização do hotel durante a pandemia foi a melhor da nossa viagem ... além de cumprirem todas as medidas de segurança ofereciam a possibilidade de café da manhã viagem. Tudo era embalado com o máximo de cuidado e podíamos disfrutaE em nosso quarto com segurança. Supermercado e fast foods próximos além de alguns bons restaurantes.

Contras: Precisamos de talher em uma noite, e nós foi informado que a louca fica trancada! Depois de muito reclamar conseguimos! Sugiro que deixem copos e talheres no caso de algum hóspede precisar.

Prós: The room had a big fridge and a small kitchen. I didn’t use them, but could be very useful. The parking was almost private for the extended suites and the Hyatt.

Contras: The shower curtain was very worn out.

Prós: The staff were very friendly, helpful and professional upon check in. The room was exceptionally clean and quiet, and it had a good kitchen area. I wasn't able to use the kitchen appliances (no cooking utensils due to the COVID pandemic, which is understandable and appropriate) but my room had a very large fridge that could be used if I brought take-out food back to my room or groceries from the nearby Chedraui supermarket (a 5 minute walk).

Contras: Only that the gym was closed but, again, this was due to the COVID pandemic and was appropriate.

Prós: Clean and nice department

Contras: Terrible shower

Prós: this hotel is very tired. The sheets, towels, bathroom everything needs updating. All a bit grey

Contras: sheets towels shower could not find any English speaking staff

Prós: Breakfast good, location good, good with free meals for children, treats for pets. Good that requests are being answered. Pool area good

Contras: The air condition was difficult too keep at good temperature, either too warm or too cold. The shower needs maintenance.

Prós: The swimming pool courtyard area is actually very beautiful and has many outdoor seating and tables that allowed us to bring in food from outside and sit comfortably. This was a quick stop over on a road trip and was sufficient in every way.

Prós: The pool area was great and the pool was heated so we could swim comfortably until 10pm. The room was comfortable and clean. The restaurant had a good menu. And the staff were friendly and helpful.

Contras: Nothing at all.

Prós: Nice pool area, comfortable beds

Contras: Could be pet friendlier

Prós: The bed felt very luxurious & comfortable. We had the air conditioning set quite cool so we could enjoy the big, warm duvet. There were two of each soft & firm pillows. Lots of water pressure in the shower. We opted for breakfast included & were pleased with the options. The hotel & staff maintained good strict covid protocols, & we felt safe.

Contras: For new travelers, be wary of the shuttle bus. It would be nice if the shuttle bus announced itself . Hard to spot them. Staff should give some information about amenities of the hotel when checking in.

Contras: The attention, the staff, the facilities and the food

Prós: Beds were comfortable, good lighting either side of the bed. The breakfast (included) was passable because we had such low expectations, even though there (like reception) one person was doing all the work and the others just watching him and chatting and ignoring guests.

Contras: Worst check in- there was a queue of people waiting for a woman checking people in excruciatingly slowly. There was a guy there who could have been checking people in (I saw him doing so the next day when there was no queue) but instead was shuffling papers and moving them from one pile to another. Obviously far more important than helping hotel guests. It took nearly half an hour of standing there to check in. They left only one towel for two of us. There was no hand towel by the basin. After asking twice for more they gave us one more bath towel and said there was a limit of two towels per room. The basin was separate from the shower so we had to leave a bath towel for our hands. Honestly how difficult is it to provide a hand towel? This hotel was not the cheapest! And with Covid it’s horrible to expect people to use the same towel for hands as they use for feet and other parts! The pillows were hard, huge and unusable. The TV was wonky, the blind fell down when we tried to close it and we couldn’t raise it. The walls were scuffed. The location isn’t near anything useful and they gave us a view of the parking lot so we didn’t even get the advantage of a sea view. I wouldn’t recommend this hotel.

Prós: Rooms , breakfast

Contras: Weak wifi connection

Prós: View Big room Breakfast included in the price Staff

Contras: Fitness area and swimming pool were closed but because of vovid so no dramas No fridge No safe

Prós: friendly staff, parking lot internal and good breakfast

Contras: nothing

Prós: We had the double suite with kitchenette, very spacious, great view of the sea. Beds were comfortable, and the TV had English channels. Staff were great. Good breakfast with hot and cold choices.

Contras: Hot water was a on going problem.

Prós: We booked this hotel because it advertised American breakfast but the scrambled eggs had rice and other "junk" and if you wanted something else they charged ridiculous fees. We ordered 2 egg whites and paid a little over $5.00usd. No bacon no sausage .... we had to eat out which wasn't the plan

Contras: It was just ok nothing special AT ALL about this hotel other than they allow pets. The breakfast was not good and the rooms were VERY small but were clean.

Prós: Hotel is nice, a good breakfast buffet is given, nice roons

Contras: Had priblems with water system pump broke down and tbere was no eater for about 10 hrs and they don't want to give water in bottles to wash your mouth

Prós: Hotel novo, quarto grande, preco acessivel.

Contras: Nao tivemos agua quente, internet um pouco lenta e café da manha bem fraco. Localização não é boa, longe de tudo.

Prós: the staff members were quite polite, very attentive. and the relation price-service was great.

Contras: The Gym area didn't look clean. It smelled like moist and it wasn't quite good with the measure against coronavirus.

Prós: Bed was comfortable, room was clean and quite big, shower could be better as it was on the small side. Breakfast was ok, nothing fancy. Pool was ok,

Contras: My reservation was not ready upon arrival, even though the check in is at 3pm, i arrived at 5pm. On the fair side the room was ready within 20 minutes. The breakfast is quite ok, could improve. Overall the hotel is ok, but wouldn't book for holidays

Contras: Front desk people would be friendliest and be more attentive

Contras: Only improvement would be to have rubber mat on shower floor. It was slippery and therefore a safety hazard. Also there was only one hand towel.

Prós: Funcionários simpáticos e atenciosos.

Contras: Café da manhã muito limitado, não condiz com padrão da rede Hilton. Chuveiro muito ruim agua quase nao esquentava.

Prós: The position is ok, very close to the sea and no noise around

Contras: This is a workers hotel and it is not fitted for families. The room has no fixed ventilation and you cannot open the window , the smell in the room was very bad. In addition the WC was plugged and no one was able to solve the issue. The breakfast is poor and not in line with the expectation. Finally the swimming pool is not open due to some repair (it is not reported in the booking... definitely it is not recommended

Prós: This was the dirtiest place ever. Bed bug bites all over my legs, stomach, the pictures look nothing like the property! This property is a dump and should be closed down. The pool was dirty. No chairs at the pool. You sit on the grass. THE WORST PLACE EVER

Contras: SHUT THIS DIRTY BED BUG PLACE DOWN . RUN FROM HERE. DO NOT STAY HERE.

Prós: nice and friendly staff. good pool and gym. motley tasty breakfast.

Contras: dirty windows

Prós: Located in a nice part of town.

Contras: Simple hotel nothing fancy.

Prós: Very friendly and helpful staff. Hotel serves business travel so we had the pool to ourselves. Breakfast at hotel was lovely and convenient. Great walkability to other restaurants.

Prós: Very, spotlessly clean and maintained.

Contras: No welcome from apathetic staff.

Prós: Pool was clean, good service and good attentive staff. We left a phone charger and went back the day after and it was returned to us.

Contras: Not enough towels or water. One towel, one small bottle of water for 2 people. We found 2 cockroaches!! Did inform front desk who said they'll fumigate the place.

Arrived at night and leave early morning, the hotel was perfect to rest one night between my flights. The staff in reception were super nice, the breakfast was very good with very large selection of food. They have shuttle service to and from the airport for free, so do not forget to ask in which doors at the terminal you can take the shuttle to go to the hotel.

Contras: Very dirty!

Prós: Regular

Contras: wifi

Prós: Location

Contras: No hot water at the shower

Prós: Clean and central to main entities.

Contras: Room a bit small and receptionist doesn’t speak English

Prós: GOOD LOCATION, BUT CAN GIVE PREFERENCE IN SOME ASPECTS

Contras: THEY DID NOT ALLOW A SECOND BED OR GIVE AN OPTION FOR EXTRA BED CHARGE

Prós: Do quarto e estética do hotel. Bom estacionamento e café da manhã.

Contras: As toalhas estavam puídas e rasgadas. Colocam pouco sabonete e shampoo. Não dá para duas pessoas os toiletries, tem que pedir mais.

This budget hotel offers good value for your money. Its location within walking distance of the airport and North Beach is convenient, and the area offers good chances for dining and shopping. The large beds with great pillows are very comfortable. I appreciated the complimentary bottled water and the flat-screen TV with local and international programming. All staff members were professional and efficient, and the hotel offers a tasty Mexican breakfast. I will repeat at this property for my next trip to Carmen!

About a fifteen-minute walk from the airport, this hotel offers good value for money because it covers all basic needs in a convenient and tranquil location. There are opportunities for dining and shopping within a small radius. Rooms are well designed with adequate storage areas and nice showers. The large flat-screen TVs offer local and international programming. I appreciated the comfortable bed and complimentary bottled water. The hotel makes up for its lack of a swimming pool with a very tasty and complete complimentary Mexican breakfast. All staff members are courteous and attentive, and I am always happy to return here, Thank you very much!

This hotel offers good value for money and is within a few steps of various opportunities for shopping and dining. The hotel is upgrading flat-screen TVs to a much larger size. The large beds and firms pillows are very comfortable, and the shower has a very good range of temperatures. I appreciated the complimentary bottled water. The hotel makes up for the fact that it does not have a swimming pool with a complimentary Mexican breakfast that is both tasty and varied. All staff members are courteous and efficient, and I will continue considering this property for future trips to Carmen. Thank you very much!

This budget hotel is very practical because it is near the airport and North Beach. Rooms have a convenient design with adequate storage areas. The large bed and firm pillows are great. The shower has a very good temperature range. The flat-screen TV features local and international programming. I always appreciate the complimentary bottled water. While this hotel does not have a swimming pool, it does offer a tasty and complete Mexican breakfast on a complimentary basis. All staff members are courteously professional and very efficient (especially at the reception). I have stayed here on various occasions and will still consider this property for future visits to Ciudad del Carmen. Thank you very much!

This budget hotel in a quiet location is a 5-minute ride from the airport. If you are not carrying much luggage, it is even possible to walk in fewer than 20 minutes. There are a few restaurants and bars in the area. Walking to North Beach takes about 25 minutes. Rooms are a bit compact but well designed. A enjoyed the flat-screen TV with local and international channels. I also appreciated the comfortable bed with nice pillows and the complimentary bottled water. The hotel makes up for the fact that it does not have a swimming pool with a very good Mexican breakfast - hot dishes change from day to day. All staff members are very courteous and efficient. I was happy to return again, and I will continue considering this property for trips to Carmen. Thank you very much!

On foot, this hotel is 15 to 20 minutes from the airport. Offering a tasty and complete Mexican breakfast, this property offers very good value for money. Rooms are well designed and feature comfortable beds with great pillows. I appreciated the complimentary bottled water and flat-screen TV with numerous programming options. The great staff service makes up for the fact that this hotel does not have a swimming pool. I was very satisfied with my choice and will consider this property again for future visits to Ciudad del Carmen. Thank you very much!

This hotel offers good value-for-money in a calm location about 20 minutes from the airport (on foot). Various restaurants and North Beach are also within walking distance. Standard rooms with large beds and great pillows are well designed. I enjoyed the complimentary bottled water and the flat-screen TV with local and international programming. All staff members were friendly and efficient, and in particular I appreciated the tasty Mexican breakfast which this hotel offers on a complimentary basis to all guests. I had a wonderful stay and will consider this property again for future visits. Thank you!

By car, this budget hotel is under 10 minutes from the airport. The hotel is on a pretty street with various dining options literally across the street. North Beach is about 30 minutes away on foot (maybe 15 minutes by car) The central part of the city is only a little bit farther away. Standard rooms are a little bit compact if you are traveling with many things. I was very comfortable because I only had a back-pack for my short visit. The bed and pillows were very comfortable, and I liked the good range of water temperatures in the shower. I appreciated the complimentary bottled water and the flat-screen TV (though small) with numerous local and international channels. One of the best assets of this hotel is a very tasty and varied complimentary Mexican breakfast. For sure you will find something to enjoy - and you will not go hungry. All staff members were very well trained and efficient. I was very happy with this choice and look forward to returning in the future.

Prós: Good and plenty

Prós: We checked out 25th and shall be claiming a refund for the 25th/26th Booking. Hotel is terrible

Contras: What we booked, was not what we was given. Security guard outside our door at 03:10am talking with another guest loudly, woke us both up.

Prós: Every thing was 👍

Prós: Da praticidade e da limpeza. O kit de boas vindas anti covid foi um toque especial. Muito bom.

Contras: Do estacionamento que não parecia seguro.

Prós: location

Contras: Poor cleaning

Prós: The beds were comfortable. The layout of the room was good but small. The television and refrigerator were good additions to a standard room.

Contras: The purple tile around the bathroom sink was covered in toothpaste splatter from previous guests. The room smelled musty like mold. The shower arrangement is terrible and the toilet space is very small.

Prós: Confort and location

Contras: I would prefer to have more water in the room as well as Coffee and Cattle.

Prós: Value for money and compactness of the rooms.

Contras: Resturant service should be there in the hotel.

Prós: Location Price

Contras: There were no towels at the room, I had to ask for them Staff was nice while interacting with me, but constantly interrupted the interaction to talk with their coworkers Wifi never worked

Prós: Value for money

Contras: Breakfast due to Pandemia was little.

This budget hotel fulfills all the basic needs at a competitive price. It is only a 5-minute drive from the airport, and the center of the city is also easily accessible by taxi or public transportation. There are plenty of shopping and dining opportunities within walking distance. My standard room was a bit compact (particularly the bathroom), but I was still very comfortable. The bed was magnificent. I appreciated the flat-screen TV with local and USA cable channels as well as the complimentary bottled water. The hotel offers a tasty complimentary breakfast, and all staff members were courteously helpful and professionally efficient. I would surely consider this property again for future trips!

Prós: i like the hotel

Contras: nothing

Prós: Parking provided

Contras: Miles from a beach. Tiny rooms. Hard to find.

Contras: The sink is clogged

Prós: Clean and quiet