Hotel Casa Panamá

The location was great-right in the middle of the city's night life. Walking distance to lots of restaurants, bars, and general stores. Rooftop bar had great cocktails and good food. The room we stayed in our second night was beautiful and had a balcony facing the brewpub next door. It was noisy, but this didn't bother us. We paid a little extra and booked a room with a balcony and "garden view" as my boyfriend is a smoker. This "balcony" was indoor and overlooked a main floor "garden" IN the lobby. When we brought this to the attention of the staff, who were helpful, we were offered an upgraded room for the next night after some persistence on our part. However, friends of ours who had made the same booking and only stayed one night were only offered a bottle of wine and no discount on their stay. The first room we stayed in was very small, and had clearly just finished renovation. Most of the outlets in the room did not work. There were no windows (other than one in the shower that faced the hallway of the hotel). There was an unfinished rock wall that shed orange dust all over the room. And the bathroom "door" was a sheer curtain. The upside of this room - it was quiet. The upgraded room was nice - but only had 1 full towel. We requested more early in the afternoon, and had to make 3 trips to reception until one was sent up that evening (I guess their order was late?) The pool was "closed for renovation" both nights we stayed. But this pool wasn't really desirable anyway, right in the middle of the rooftop bar.

Great location and they try to be hip and modern but it comes off as stark. Nice bed. Front desk girl was nice but she could only do so much. Good tv and cable. Did offer some wine for being placed in wrong room but no financial compensation for paying extra for unavailable room. Pool was unavailable and looked small. No light in concrete block shower, unclean shower curtain, concrete and concrete dust everywhere, improper curtain coverage on glass wall that sits beside the entrance to the bar (noisy!!). Confused staff (are we hotel guests or bar guests?) led to basically everyone walking around unsure of what to do. Breakfast was unclear. Didn't have proper entrance (like....a door) so anyone can walk in off the street and enter the hotel floors. Was worried about security.