Rex Hotel

We stayed on the fourth floor. We were woken up frpm the noise from the restaurant on the fifth floor during the early hours of the morning. The refurbishmnet work also meant overall we suffered from a very noisy stay.

Tried tol fob us off with a room with no window when we had booked a junior suite with balcony. We insisted on room we had booked and were told we were being given an upgrade. This was a lie as the room we were given was identical to our friends room who had also booked a junior suite. Found renovation a problem as there was a constant small of paint thinners on the passageway to our room which did not help husband who has a lung problem Being in the centre of Saigon

very good location The hotel is old and rebuilding some parts of the hotel. but nobody told us when we were booking. feel a bit disappointed. but the location is perfect.

Location is ok The room we booked was a disaster, they moved us to the new wing but charged us more for it. The staff were not friendly at all and all they care about is how much tip they will get and th3e service is not great

the service was excellent the carpet was run out (room 268). it looks shabby.

location

ambience

the breakfast buffet was fantastic. beds comfortable,not too hard whuich is great! but you need to cover the bottom part of the mattress ensemble with a 'skirt' or valance cover - looks much more professional .The mattress should not be seen at all. you need to put exhaust fans in the bathrooms.

service of the staff