Hotéis em Budapeste perto de Magyar Nemzeti Galéria

Contras: Everything was perfect

Contras: Nothing, everything was above average, the staff is above average, the normal room is small, we got an upgrade and the other room was above average.

Contras: Only my first day was I able to use the sauna. I was the one who had to discover that it is broken and over heating. I had a burn mark from the previous day and the next morning I discovered that the thermo meter is not working any more it was extremely hot in there and since they could not fix the problem they had to shut it down for the rest of my stay... I was disappointed since that was the reason I booked Kempinski...

Contras: The perfumed smell in the lobby and hallways was a bit overwhelming (luckily it did not permeate the rooms or it would have been a problem). They kept playing an Ad for their hotel on the TV which I found sexist and offensive (showing their maid taking a bubble bath and dressing in a lace thong before coming to work at the Kempinski hotel chain (what is that all about?).

Contras: nothing

Contras: Parking is a lil bit expensive compared with other hotels. On the first look, rooms look really nice, but it is easy to see in some corners minor reparations could be necessary. I would say, a better technical maintenance would keep rooms looking newer.

Contras: When we arrived to celebrate our anniversary, we were told we had been allocated a twin room as requested. I showed the staff our confirmation and we were told there were no other rooms available unbelievably until the following day. We returned mid afternoon next day and asked if our new room was ready to be told none available. After insisting they look again an upgraded room was miraculously found to which we moved. Upon checkout we had been charged the upgrade price but only for one of the two nights due to our inconvenience. Do not plan to stay there again.

Contras: Não área de acesso na frente do hotel para taxi

Contras: The gym is a little bit small

Contras: Check in staff not very welcoming, in fact he was on the phone for some of the process, didn't offer any information about the hotel, breakfast times etc. Only one pair of slippers in the room and two towels for a Twin room, called housekeeping to ask for more items to be brought to the room, an hour later they still hadn't brought them so had to call again. Next day no towels in room as they had run out, left a note in room to say they would be delivered but they never did. Obviously don't cope well if the hotel is full.

Contras: Nothing really...

Contras: Nothing

Contras: The hotel smells like sewer gas, everywhere. The rooms are outdated, dingy, and dirty. Housekeeping was lazy or poorly trained. This hotel did not maintain the standards of other Sofitels. However, the staff were friendly. I sought compensation for the problems encountered and they gave us free transportation to the train station.

Contras: The room had absolutely no view; it just looked out onto other rooms.

Contras: The concierge was not professional, not that friendly and tried to send us to the places she is getting higher commission from. It was very unpleasant experience. We had to go to the next door hotels to get the info we needed. I think that 5 stars hotel can do much better in giving its guests an accurate info.

Contras: Had no complaints.

Contras: Area rug in lobby seating area was disgustingly dirty! Overall and spots! And the seating was very low and uncomfortable!

Contras: The free breakfast left more to be desired, but they do have a free coffee machine where you can make assorted drinks.

Contras: The hotel its perfect you can move very easy Only at night you can find some homeless in the streets

Contras: - could not make long distance calls (we were told we could when we purchased the stay) - Room service: we were told that the full menu was available until 10pm, but it was not. On top of that, not even the full 24 hour menu was available (only two options were available due to lack of a chef apparently) - TV did not have any movie rental options (or english options) - wake up call was an HOUR late (could have resulted in a missed flight)