Hotéis em Bogotá perto de Hacienda Santa Barbara Mall

Contras: When I checked in, they failed to tell me that the entire 3rd floor of the hotel was without air conditioning. My two night stay was very uncomfortable as the room was extremely hot. When I approached the manager about this, he said yes there is no AC and sorry you were not told and no other explanation. They were not able to change my room as the hotel was completely sold out.

Contras: Bar service was slow

Contras: Close to the airport and overall a excellent hotel

Contras: Unusually long inefficient check in process, especially if you arrive late at night

Contras: Maybe too crowd because the bus station was very close.

Contras: 10-15% extra commission if you book hotel taxi

Contras: Rooms get hot and no way to cool down.

Contras: Some of the basic things were a bit lacking: For example, there was only one normal outlet in the room, which is kind of odd given the high-tech nature of the Hotel. There were also USB-A outlets, but only one worked. The iPad in the room wouldn't charge or would restart frequently (and seemed gimmicky/unnecessary). The odd layout of the rooms might throw some people, and I found myself bumping into things more than usual. Staff was a little unresponsive at times, I tried to get a cable to my room and had to ask 5 times before being told they didn't have any. Breakfast was so-so. Overall though, a very nice experience.

Contras: I have stayed here many times but the room service food menu is awful ... some days I want breakfast in bed or stay in my room for dinner. They have 2 restaurants in the hotel but they only serve simple room service ...this makes me rethink my future stays here.

Contras: I stay here often and the room service choices here are awful. They have a full service restaurant downstairs and yet I can only order the same mini hamburger or sandwiches. I want coffee in the morning but there is no in room coffee maker. Sometimes I work from my room at lunch and it's the same bad options. Also Sometimes customers want breakfast in bed or to stay in a night and eat in their room. There are many restaurants nearby but it is a hassle. Also the concept of a do not disturb sign is foreign to this country. With my sign up I receive constant disruption. My room phone would ring 3x a day (at least) starting early asking about laundry or if I wanted my room cleaned. I have learned to unplug my phone here. I love the hotel but I really wish they would improve the room service menu. It would actually help the hotel make more money!

Contras: Check in lobby a bit chaotic, music in the 100 grams restaurant too loud.

Contras: Some external traffic sounds could be distracting. Cozy means small but cute.

Contras: Worst thing in hospitality business is when the customer is bluntly lied at in order not to provide the service or courtesy kindly asked for...from that moment on the customer feels like a mean to earn money and not as someone who should enjoy the hospitality. Sad attitude at The Click Clack hotel statrted....rest is barely relevant. Look for another great place around

Contras: charged us more than the value more many services, tried to make us pay fees multiple times when they did not apply

Contras: Extras in the bathroom (like a shower cap, etc.)

Contras: Rooms are not sound-proof. Ask for a room on the inside, not with a view on the street.

Contras: Beds were very unconfortable, the noise of barking dogs in the neighborhood, the voices of the employees talking laud so early in the morning (6 AM) and the lack of dark drapes in the room made for a very unconfortable and restless stay.