Localização do estabelecimento
NH Bogotá Metrotel Royal, em Bogotá (Chapinero), fica a apenas alguns minutos de Centro Comercial Av. Chile e High Technology Center. Este hotel para famílias fica bem perto de Centro Comercial Unilago e Centro comercial El Castillo.
Sinta-se em casa em um de nossos 330 quartos com geladeiras e minibares. Seu quarto inclui uma cama Select Comfort. O acesso à internet com e sem fio é de cortesia e as TVs de tela plana 29 polegadas com programas a cabo garantem sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo.
Instalações recreativas, de spa e premium
Agende uma visita ao spa de serviço completo. Você certamente vai curtir as instalações recreativas, como um centro de bem-estar, uma sauna seca e uma sauna a vapor. Comodidades adicionais incluem acesso de cortesia à internet sem fio, serviços de concierge e sala de jogos. Os hóspedes podem pegar carona em nosso traslado (sobretaxa), que opera até 1 km.
Este hotel oferece um restaurante, que apresenta um bar, ou fique no quarto e aproveite nosso serviço de quarto 24 horas. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã buffet está disponível por uma taxa.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem acesso de cortesia à internet de alta velocidade (com fio), um business center 24 horas e jornais de cortesia no saguão. Este hotel possui um espaço de 555 metros quadrados, contendo um centro de conferências, espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Bogotá. Um traslado ida/volta do aeroporto (disponível 24 horas) estão disponíveis mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
I was a little concerned going in because I had been asked to book at this hotel and afterwards saw the one and only review, which was a bit alarming. As I checked in, I mentioned the review and inquired about the renovated rooms. The only way to get a renovated room was to pay more money, which I did not have the authority to do. I decided to go look at the room and take it from there. The room was very nice and clean, the carpet was worn, but not to the extent that the first review led us to believe, at least not in the room I was put in. It really was very acceptable and was not in the front where it would have been loud from the traffic. The staff was extremely polite and courteous. The breakfast selection is excellent. The dinner menu is good but I did suggest at the hotel (they have their own survey card) that they provide one typical dish a day. I had to search for some of the local food as many of the restaurants I visited had foreign food. It was no big deal, but it would have...
The ratings I gave are based on the second room I stayed in. When I arrived I was assigned room #623. Boy was I surprised! It was NOTHING like the photos I had seen. The carpet was so worn that you can see all the cuts they did to put the pieces together when installing it. It was also dirty. When I opened the window curtain the wall paper was coming off the wall. It had black mildew from the humidity. The beds were almost on the floor. The mini bar fridge door would not open. The next day I spoke to Stephanie at Customer Service and told her that the room I had been assigend was nothing like what I saw on the website. She said that the hotel was being remodeled. I was assgined that room because I paid a discounted rate! ($118 per nite (2 nites) & $95 per nite (2 other nites). She spoke to her Manager and the Manager approved 'an upgrade' to another room. When I returned to the hotel to change rooms the attendant in turn (Pamela) was not happy about it and said that it will be done thi...