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2,0
Prós: Staff very unfriendly and condescendant. We came at 4:00 pm, no one wanted to process to the check in. In the end, no car for us. Apparently, my card wasn’t appropriate for the deposit transaction. I felt very uncomfortable there, and I’m never gonna coming back again.
Contras: Staff very unfriendly and condescendant. We came at 4:00 pm, no one wanted to process to the check in. In the end, no car for us. Apparently, my card wasn’t appropriate for the deposit transaction. I felt very uncomfortable there, and I’m never gonna coming back again.
avaliação de
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3,6
Prós: Car was relatively new and had no issues. Drop off took a few minutes.
Contras: Customer service is very unpleasant, not polite, and rude at times. Drop off was relatively fast but pick up takes forever per person. There are piles of garbage in the parking lot and outside the office.
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8,0
Prós: They did not have the car I ordered when I came to pick it up. But they brought it to the place where I stayed a day later
Contras: They did not have the car I ordered when I came to pick it up. But they brought it to the place where I stayed a day later
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2,0
Prós: When i go to pick the car they didn't accept the price what they show in the website. They mad the games that they don't know from whoch website i mad the reservation. Very bad service
Contras: The service was verey vereyyy bad
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8,0
Prós: Price was great and inexpensive insurance!
Contras: Inefficient fuel use.
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3,2
Prós: The car did the job. We got an upgrade.
Contras: They forgot to tell us that the drop off location was closed on the day we were supposed to return the car. We called them and their answer was:"what do you want, we're closed!". Didn't even try to offer us a solution (other places have drop off 24h even if the office is closed). The car itself needs some more maintenance: the windshield liquid only worked on the passenger side, the computer board was foggy from the inside (humidity I suppose), the car was really struggling going up the hill. The price was higher than quoted bc of insurance charges. I managed to get lower insurance charges since I had insurance on my credit card.
avaliação de
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2,0
When we arrived, they had no record of our reserva
Prós: We had to reserve through another agency and pay triple.
Contras: We had to reserve through another agency and pay triple.
avaliação de
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8,0
Prós: They did not have the car I ordered when I came to pick it up. But they brought it to the place where I stayed a day later
Contras: They did not have the car I ordered when I came to pick it up. But they brought it to the place where I stayed a day later
avaliação de
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8,0
Prós: Price was great and inexpensive insurance!
Contras: Inefficient fuel use.
avaliação de
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2,0
Prós: Staff very unfriendly and condescendant. We came at 4:00 pm, no one wanted to process to the check in. In the end, no car for us. Apparently, my card wasn’t appropriate for the deposit transaction. I felt very uncomfortable there, and I’m never gonna coming back again.
Contras: Staff very unfriendly and condescendant. We came at 4:00 pm, no one wanted to process to the check in. In the end, no car for us. Apparently, my card wasn’t appropriate for the deposit transaction. I felt very uncomfortable there, and I’m never gonna coming back again.
avaliação de
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3,6
Prós: Car was relatively new and had no issues. Drop off took a few minutes.
Contras: Customer service is very unpleasant, not polite, and rude at times. Drop off was relatively fast but pick up takes forever per person. There are piles of garbage in the parking lot and outside the office.
avaliação de
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2,0
Prós: When i go to pick the car they didn't accept the price what they show in the website. They mad the games that they don't know from whoch website i mad the reservation. Very bad service
Contras: The service was verey vereyyy bad
avaliação de
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3,2
Prós: The car did the job. We got an upgrade.
Contras: They forgot to tell us that the drop off location was closed on the day we were supposed to return the car. We called them and their answer was:"what do you want, we're closed!". Didn't even try to offer us a solution (other places have drop off 24h even if the office is closed). The car itself needs some more maintenance: the windshield liquid only worked on the passenger side, the computer board was foggy from the inside (humidity I suppose), the car was really struggling going up the hill. The price was higher than quoted bc of insurance charges. I managed to get lower insurance charges since I had insurance on my credit card.
avaliação de
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2,0
When we arrived, they had no record of our reserva
Prós: We had to reserve through another agency and pay triple.
Contras: We had to reserve through another agency and pay triple.
avaliação de
