Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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9,2
Contras: Inside of the car cleaner, dog hair all over
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8,4
Prós: Your staff was very nice and did the best they can do with all this Covid stuff going on. Returning was super easy and fast!
Contras: Actually I really didn’t like my van. It was fine and it fit my family. I drive an suv at home so I would of preferred that but they are costly to rent. But all in all enterprise was great and I’ll use enterprise again. Thanks!☺️
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3,2
Prós: Drop off was easy
Contras: The first car was so smoky that the family we rented it for, with two young children, could hardly stand the smell. They traded that car in for another one at the coast and that car was dirty (in a pandemic, when the car should have been sanitized) and also smoky.
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2,8
Contras: They would not take my debit card to make the payment.
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4,0
Prós: the pick up / drop off was easy
Contras: it was my first time renting vie enterprise and i must say, it was such a disappointment for a few reasons: 1. the car was not clean :( - this is always important, but definitely during covid...but unf full mess inside the car, back seat with candy / sand, and front dash board was frankly really filthy 2. there were signs saying no smoking, yet the car was full of smoke (which we all know lingers and thus was in the car all weekend) 3. there was no washer fluid which we discovered during a long drive in the mountains when we desperately needed it 4. the bright lights malfunctioned often (also not ideal at night amidst windy roads in the mountains) 5. there was Auto Brake warning light pop on a couple of times 6. and finally, during check in - no masks worn (amidst covid) and this paired with how dirty the car was inside, it was just clear that cleanliness and safety (re covid) are not a priority Super disappointed :(. Though this was the cheapest option for a weekend rental, i will happily pay a bit more to another company to receive a different experience.
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2,0
Prós: Nothing
Contras: All the information upfront instead of surprise cost
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9,6
Prós: Staff very friendly. Drop off and pick up were a breeze.
Contras: Nothing I can think of. My passengers lived the tall van, much easier to get in and out of. The sliding door was a little tough to close, an electric close and open function would have been the only thing that could have made it better.
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9,2
Prós: Staff very helpful, professional and friendly.
Contras: Maxima I had reserved was not available. I had my wife drive me to this location, passing an Enterprise location very close to our home, because the Maxima was supposed to be held there for me.
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9,6
Prós: I received an email confirmation prompt the day before the rental, full walk through of the car’s interior functions including Bluetooth syncing, gas tank release, etc., and a phone call the next day asking if all was going smoothly with the car. Excellent customer care.
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6,4
Contras: Let me know that I needed a returning flight to use a debit card
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10,0
Prós: Pick up. And drop off. Great car
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7,2
Prós: The check in and checkout processes were the fastest ever. It was incredible.
Contras: The car was grossly dirty inside. Seats were badly stained and it smelled of old smoke.
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9,2
Contras: Inside of the car cleaner, dog hair all over
avaliação de
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9,6
Prós: Staff very friendly. Drop off and pick up were a breeze.
Contras: Nothing I can think of. My passengers lived the tall van, much easier to get in and out of. The sliding door was a little tough to close, an electric close and open function would have been the only thing that could have made it better.
avaliação de
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9,2
Prós: Staff very helpful, professional and friendly.
Contras: Maxima I had reserved was not available. I had my wife drive me to this location, passing an Enterprise location very close to our home, because the Maxima was supposed to be held there for me.
avaliação de
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9,6
Prós: I received an email confirmation prompt the day before the rental, full walk through of the car’s interior functions including Bluetooth syncing, gas tank release, etc., and a phone call the next day asking if all was going smoothly with the car. Excellent customer care.
avaliação de
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10,0
Prós: Pick up. And drop off. Great car
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8,4
Prós: Your staff was very nice and did the best they can do with all this Covid stuff going on. Returning was super easy and fast!
Contras: Actually I really didn’t like my van. It was fine and it fit my family. I drive an suv at home so I would of preferred that but they are costly to rent. But all in all enterprise was great and I’ll use enterprise again. Thanks!☺️
avaliação de
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7,2
Prós: The check in and checkout processes were the fastest ever. It was incredible.
Contras: The car was grossly dirty inside. Seats were badly stained and it smelled of old smoke.
avaliação de
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3,2
Prós: Drop off was easy
Contras: The first car was so smoky that the family we rented it for, with two young children, could hardly stand the smell. They traded that car in for another one at the coast and that car was dirty (in a pandemic, when the car should have been sanitized) and also smoky.
avaliação de
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2,8
Contras: They would not take my debit card to make the payment.
avaliação de
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4,0
Prós: the pick up / drop off was easy
Contras: it was my first time renting vie enterprise and i must say, it was such a disappointment for a few reasons: 1. the car was not clean :( - this is always important, but definitely during covid...but unf full mess inside the car, back seat with candy / sand, and front dash board was frankly really filthy 2. there were signs saying no smoking, yet the car was full of smoke (which we all know lingers and thus was in the car all weekend) 3. there was no washer fluid which we discovered during a long drive in the mountains when we desperately needed it 4. the bright lights malfunctioned often (also not ideal at night amidst windy roads in the mountains) 5. there was Auto Brake warning light pop on a couple of times 6. and finally, during check in - no masks worn (amidst covid) and this paired with how dirty the car was inside, it was just clear that cleanliness and safety (re covid) are not a priority Super disappointed :(. Though this was the cheapest option for a weekend rental, i will happily pay a bit more to another company to receive a different experience.
avaliação de
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2,0
Prós: Nothing
Contras: All the information upfront instead of surprise cost
avaliação de
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6,4
Contras: Let me know that I needed a returning flight to use a debit card
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