Excellent location (a little difficult to find by car due to one way streets but on foot very close to everything), very large and nice room Despite prominent signs everywhere regarding smoking being prohibited in the hotel, when someone smoked a cigar in the corridor outside our room and the smoke penetrated our room, the hotel staff at the Reception Desk were rude, unsympathetic and uninterested. A room of much lower standard was offered but no discount forthcoming. The only other offer made was to upgrade to a suite at greater cost
The cleanliness of the room and bathroom. The friendly and professional service during breakfast. And a professional front desk team.
location is great, staff is very friendly and helpful -
I came to the hotel early but could check in anyway. Not very helpful when I wanted to know the times for the flightbuses from the trainstation.
The vicinity of the center, cleanliness of our room, price of the hotel and the possibility of using private parking of the hotel
location and helpful attentive staff
Very convenient location, comfortable, very good buffet breakfast by Italian standards. The rooms backing on to the laneway can get a lot of traffic noise.
The location of this hotel is perfect for enjoying the historic center of Verona. The staff was very helpful.
the staff was very kind, the hotel was great, the room I stayed in was also great. The location of the hotel is ideal if you want to take a few walks in the old city. It was a bit expensive, but ok.
very near the most interesting places
The location was perfect. The hotel can not offer much of a comfort though if you are in Verona for a few days it is a very good option.
Almost next-door to the Arena and within easy walking distance to the train station. Room in the new hotel building (separate from the Reception building) was comfortable, clean and quiet. Staff was friendly and helpful. Would have appreciated a coffee/tea-maker in the room, but it's absence may be normal for 3-star hotels in Europe.
As a solo traveller and a female I did not like being placed in a room separate from the main hotel
The modern and renovated suites wrapped in ancient buildings. The umbrellas. Wi-fi access is still with user and psw.
The staff at reception spoke english and were helpful. Our room accommodated 4 people reasonably well for a European hotel and was comfortable.The breakfast was fresh and plentiful with a wide selection of drinks and food. The location was very close to the old town centre and thus tourist attractions were within walking distance. The hotel room had a great booklet that suggested suitable walking routes with historical information in several languages.
Central location. Great breakfast.
Very good location in centre of Verona near main sites
The guys Jimmy and William from general services at the hotel area great! Very poor service at the reception. Reservation was not made properly and I had to be transferred to another hotel for 1 night. They have this "apartments"away from the hotel building that is not practical. Shuttle to take breakfast is ridiculous. I was not informed at the reservation.
position was great could walk to everything. Breakfast was great.
Proximity to Arena and main tourist areas
very good location:100 meters from the historical center and only 4 min by bus from the train station. the breakfast was continental, but rich and good quality.the room was not big but very nice and refurnished, the bathroom spacious and functional. Above all, the bed and the pillows were really nice and comfy. the price i paid at the time was ok, but i wouldn't pay the prices i see now.
Location within walking distance of main town Very noisy at night in the streets below
Lots of power points and good strategic lighting. Trouble had been taken by the staff regarding our query about an elevator. Actually it was one of the most convenient rooms we have ever had.
Excellent location; nice rooms; good breakfast
There was car parking available. It was located in the right place. Ridiculously bad value for money. Surly reception staff. Inefficient breakfast staff. At breakfast, first in gets fed, but later on - tough.
We found the staff consistently helpful and pleasant. The location is great, and we were very happy with the Europa. No
It was in a great location in town. We had walking access to the sites we wanted to see.
The location is strategic. The hotel staff are friendly and very helpful especially the man who was on am duty on the 23.10.2010. ( His shift was over at about 8.30pm ). Sorry I didn't get his name. Nothing
Proximity to town centre garage was not very good and the man who moved the cars around was not very competent
We appreciated the hospitality, friendliness and help that this hotel's staff provided us during our stay.
There was a lovely selection for breakfast. The computer in the lobby for guests was a great convenient. The location of the hotel is close to main attractions. It was a hard to find at first.
The room was comfortable. The location was great. The front desk staff was superlative.
Situated 200 m from Piazza Bra, very convenient.
Good location in the heart of town. They nickle and dimed the guests.
Localization Difficult park car.
convenient position to arena
The location is great to access several touristic areas. Although the locatios is good, the street where the hotel is located is not good.
Excellent location, just a short stroll from Piazza Bra and the old town of Verona. Gorgeous decor, comfortable room. Modern, spotless bathroom. Small hotel with an intimate feel. Charming staff. Small bar with little atmosphere, though not really necessary as plenty of bars just outside.
the location, staff and the hotel itself all contributed to the experience. no
Excellent location, breakfast and comfort. International standard
Location and breakfast. Small and not great value.
The location is great! I walked to Juliet's balcony and the arena in less then10 minutes. Our room has stylishly decorated and spotless. The free breakfast had everything. You could have eggs done your way and fresh fruit, yogurt, muffins, etc. the place is perfect
Nice and spacious rooms and quiet location near centrum Very small breakfast room
I really like the location. It was very close to the center of Verona. And also I was impressed by the breakfast. Nothing.
The room was nice and cosy, brakfast until 11am is a plus, the structure is new and clean. The parking was a little uneasy to reach and expensive.
New hotel in the center of Verona with very quite and well equiped rooms and secured parking.
Very clean, large room
cleanliness and location breakfast
Well positioned - excellent view from room to Piazza Bra and Roman Arena which are a few steps away - efficient if not especially warm customer service. Warm air heating of the room (October) has to be turned on by calling reception - no heating in bathroom - heated towel rail not working. Usual uninspiring Italian buffet breakfast - too much pastry not enough appetising choice of fruit or cereal.
Fantastic for location. shopping, eating out There is a bar opposite, noisy on a Friday and Saturday night. We didn't get to sleep until the early hours. Not good if you need an early start.
the location the bathroom
The staff were very nice and friendly. The breakfast was very big.
Everything is O.K.
The hotel is in the city center and was a little bit noisy at night.
Almost all, especialy the locathion.
Helpful staff. Excellent room. Nice balcony at the back of the hotel overlooking a small park. Just 10 minutes walk from the station, the seafront and the shops. 15 minutes walk to the tourist area.
Location, Friendly staff. A really nice Hotel to stay at No . lovely stay - too short
The location for hotel is perfect - near Arena and we could easily get to other places. There are many shops in nearest streets, also different restaurants, so you can choose from different.
Beautiful - in the heart of it all - romantic - scenic - great walking to everything - on main thoroughfare so getting around was easy once we located the residence - charming old world but modern bath, internet, nice people Parking very off site (I should have investigated Verona more to know this)