Hotéis em Túnis

Location

Noisy, not that clean, breakfast not good, ac not working

Some of the staff were friendly and helpful. Beds were OK but room was on the small side and showing its age

Failure to deliver on services that were paid for and the lack of staff when we needed them early in the morning for an airport transfer

Location is only good point.

Wi-Fi could not be used. I could not get the receipt for a taxi to the airport, though the hotel receptionist said that I could get it from taxi driver. In addition, the level of taxi driver the hotel arranged was very poor. He take me to the different terminal.

The main areas and the welcome from the night receptionist

keep your wits around you if you happen to fancy a late or early walk in the vicinity

The cleaning ladies maintained the room cleanly everyday.

The breakfast was rather simple and untintersting.The room rate was high for foreign visitors compared with that of locals.

Not many tourists

The location is good and rooms are good for tunisian standards

I suggest they also review this hotel on ratings on discrimantion, a group of middleaged men,part of the staff of the hotel, dressed in polyester suits standing in front of the main entrance , with a lot of attitude and arogancy , refuse entrance to the hotel to any tunisian person, my longtime tunisian friends who wanted to come visit me during my stay in the africa hotel , were rudely and very impolite refused entrance and turned away , not even handing over their papers and making copies of their passports which I suggested in last resort to still make it possible for them to enter the hotel was rudly denied by an also arrogant and very unfriendly recepsionist....this is discrimination ....and unacceptable !!

Clean room, spacious and central location. Breakfast buffet was excellent.

Overpriced, Dar El Medina was the same price and much better value for money. The reception staff were not very friendly.

Location was good and staff are willing

Furniture is getting old and some aspects are lacking. For example there was not any thing to stir the coffee and sugar with

the quietness, the lake view, the help of the support staff at the hotel, the nice location and easy access to places of visit.

the choice for breakfast is limited.

Reception

Food

staff were friendly and rich breakfast

The hotel location was far away from city centre and did not match as specified in booking.com

Only one person was polite, and that was the General Manager

The hotel is in a dreadful location. The street it's on is filthy with heaps of rubbish, car repair shops, and broken sidewalks, making it virtually impossible to walk anytime. The hotel itself is in dire need of a complete overhaul. The building is very old and it shows. Also, the staff is quite rude and lose their temper at the slightest comment. Breakfast (tea/coffee & toast) was never ready on time, and the all-male bar crowd is quite loud and rowdy all night.

The 1930s-type design and atmosphere of the hotel was great, as was the well-patronised restaurant.

Absolutely plagued by mosquitoes in our room at night, ruined two out of three nights' sleep.

Room big, comfortable and clean. Food good. Staff gentle.

Not blue towels in bathrooms. Seem not to be very clean.

The room was rather big and quiet. The bathroom was clean.

The carpet in the room was extremely dirty, and the staff was not helpful. There is nothing around - if you want to go out in the evening, you'd have to take a taxi to the center (I wouldn't recommend walking in the evening, it's not a very pleasant area).

The staff

the staff my room

The location is very central and ideal for business. Availability of transport is so conducive with the bus station next door and ease of taxis

The location of the dining room is a bit interfering with the other hotel activities.

Excellent location for transportation to airport and to train station while at walking distance to Tunis medina

Very noisy room (ear plug required).Cleanliness of the room was poor. Internet access was difficult to set-up and staff was unaware of WiFi procedure/limitations.

please kindly be informed that as soon we arrived to Vime Tunis hotel ,our booking in this hotel via booking .com was for 3 rooms including breakfast actually we find booking for 2 rooms not including breakfast than they provide us with the other room after showing the booking confirmation again in the morning as soon we come for breakfast they informed us that the deal they have with booking .com only for room rent not including breakfast, after that we solf the problem with the reservation manager after log desiccation witch is not fair , next time i will not use or recommend this hotel to any bady.

Nathing

The hotel has nothing to do with 5stars hotels.

the service and teh room is not 5 stars

The Ambassadeurs Hotel was a good place to stay, the beds are incredible!

The buffet breakfast was horrible! , the hotel is not well situated since is to far from the medina,souk and principal avenue that is nice to walk, there was a woman in the reception that was not nice at all since I made her questions about how to get to Sidi Abu Said and she answered in a bad mood, she doesn´t like occidentals, but the other guys in the reception were nice

Very well working free wi-fi, renewed room, nice doble bed.

Juices in the breakfast don't taste so good

Friendly,kindly, and it was nice building,

nice staff, nice location, nice design

should have a TV and a mini-bar in a room

Nearby the beach, colorful, swimming pools

A little bit far from downtown and airport

All staff are fantastic and polite and professional. 10 kudos to all the Staff.Amazing.

Sort the internet issues that most customers raise. More routers or wired access in rooms are immediate remedies. Very frustrating to stand in the corridor under the router or descend to the MB reception at 23:15 so as to skype or viber someone.

Very spacious, fitted out to a high standard. Very evocative of the image of 'North African luxury' - e.g. separate bath and shower, all facilities usually associated with a suite but tastefully Tunisian in style

Only thing missing was coffee-making facilities

Decent, if expensive, in hotel restaurant.

Front desk staff was weak and dishonest. When requested to provide a non-smoking room they said they would move to me one, but it was not actually a non-smoking room and it smelled. Then they said that there were no available non-smoking rooms in the entire half-empty hotel. Then another manager "discovered" that they actually had one, which they gave to me. General Manager's office promised that he would call me, but he never did. Conclusion: Weak management.

Old Hotel without maintenance. Carpet in the corridors are orrible, broken and dirty. The room don't smell good.

The pool, water slides and beach were excellent. The rooms were comfortable and we enjoyed the tunisian food. Lots of relaxing. The shows at night were great and our whole family enjoyed it.

Yes, the snacks in the middle of the day that were free of charge would run out and definitely not enough for the all the guests at the hotel. Also the Tennis courts and mini golf need renovation and better upkeep. The website should be clear that the water slides cost money and are not part of the all inclusive package. Also that towels are not provided for the pool nor beach, and you must buy your own or bring your own.

I liked the pool area and the outside space, it's a good family hotel for people who just want to stay in a beachside without doing anything else, lots of outside areas.

The service at the reception was a full disaster, no informations what's so ever of anything for travellers. The reception manager should not be there, he does not has the capacity to run it.

Friendly and helpful staff, in a beautiful, well maintained hotel. The room was spacious and comfortable.

Overly pedantic/difficult about visiting family, unnecessarily so even though security is important. WifI was good, but the Internet connection sporadic. A plan of the facilities would have been useful.

Guest relation officer Ramzi..Very helpfull

The noise, a disco was going on beyond 4 am. Couldn't sleep before my early morning flight. The internet is not free

Personnel très agréable et disponible - Propreté irréprochable - Chambre confortable - Proximité du centre et de la Médina

Insonnorisation des chambres insufisantes

Our room was a great size and meant that in the week we stayed, we could spread out and relax. The breakfasts were stupendous with enough choices for even the pickiest of eaters.

The fact that people smoked in the lobby and the smoke got in to our room. Although the bathroom was huge, the shower recess was tiny and a bit uncomfortable. The staff were helpful but woefully informed as to things like where the bus station was etc.

We arrived very late due to TunisAir delay at Cairo, the reception staff were most helpful and understanding. In the morning, after a restful night there was plenty of time for breakfast, and to vacate our rooms. The staff have a good understanding of English. I wish we could have stayed longer. Value for money is outstanding.

I was travelling with my 84 year old mother and a lift would have been helpfull as stairs are an effort.

Pleasant and helpful staff with good breakfast and the convenience of its location .

Inadequate heating in all areas, and we had a problem with the water supply but it was rectified the next day.

Minimalist design

Not much breakfast.