Hotéis em Thetford

Prós: The staff were very friendly and efficient. Breakfast was great.Beds were comfortable and the rooms was lovely and clean.

Contras: The room was fairly cold even though the radiator was on. The plumbing needs to be sorted. I tried to run a bath and only a trickle of water came out and that wasn't very hot. So,I tried the shower and it was the same.

Prós: I am disabled and there was always a disabled space for my car and the staff were friendly.

Contras: The hotel room was not clean. On the surface it looked clean but when I laid on the bed the wall behind was covered in dust.

Prós: Very large bathroom. Restaurant staff gave good service. Newspaper arrived early.

Contras: No telephone in the room so although I was asked if I would like a wake up call it never arrived.

Contras: The only fault was that we did not realise that the radiator in the room had been turned off and therefor the room was on the cold side due to the time of year.

Prós: Good breakfasts. Comfortable bed. Warm room.

Contras: Hotel did not fix shower head even after we asked twice. Window would not shut. TV signal was poor. Not happy that I was asked to pay for the room when I arrived, even though money had come out of my credit card account the week before. Not happy that we were asked to pay for breakfasts as hotel didnt think breakfasts were included when booked through Bokings.com. We had to show your email as proof as they had not been sent a copy of your email, allegedly.

Prós: nothing

Contras: due to the smell and unclean feel of the hotel we did not stay the night. the hotel needs some serious renovation. upon checking out (within an hour of checking in!) we were still charged the full amount despite stating the above

Prós: The location,very good

Contras: Hotel very run down,staff not very helpful,ive stayed at the bell three times over the years as we race at snetterton racetrack and each time the hotel looks a little tired,it needs a little tlc dont think we will stay next year.

Prós: the hotel has good faccilities and our room was pleasant. Breakfast also good

Contras: we were put in a room directly above a very loud party. The hotel refused to compensate us in any way for the fact that we couldn't sleep

Prós: checking out

Contras: evening restaurant service, crap

Prós: Excellent value, good food, friendly hotel staff.

Contras: Although efficient the bar staff could have been taught to smile.

Prós: Friendliness of staff,manor house and location excellent plus food superb

Prós: good service good food, and peace and quiet

Prós: Helpful Staff

Contras: A Bit soulless

Prós: Attention to detail. A great place for a wedding.

Contras: Nothing i didn't like.

Prós: The staff were extremely helpful and the service was excellent. The grounds were breathtaking and the it was obvious a lot of money has been and is being spent on the buildings. I was also upgraded for free to a lovely first floor suite overlooking the gardens as the hotel was not fully occupied that night. This had been decided upon prior to my arrival and was an unexpected added bonus.

Prós: Friendly and comfortable, good food in the bar.

Contras: Would have preferred to pay by credit card as your notification said was possible without extra charge. But this did not appear to be the case.

Prós: The staff were friendly and the hotel was in the perfect location for us.

Contras: The shower was disgusting, hadn't been properly cleaned for a long time. There was an unpleasant smell around the entrance corridor to our room. We had to wait for ten minutes to check in as the receptionist was not at the desk and the person covering wasn't able to check us in.

Prós: Nice good sized rooms

Contras: Resturant service very poor

Prós: Quiet, friendly, welcoming hotel. Staff were very helpful and accomodating. Lovely gardens, food was excellent and overall we had a fantastic weekend.

Contras: Breakfast was lacking fruit, although they did have fruit bowl available on Sunday. Room was generally clean but a few areas had been missed, I.E. cobwebs visible around bath legs. Also bubble bath was not relaced.

Prós: Hotel was excellent set in lovely grounds

Contras:

Prós: Lovely well decorated rooms. Good service from friendly staff. Good location for exploring Thetford's historical past.

Contras: A noisy extractor fan in the kitchen sent a low vibration into the room the first night we stayed that disturbed our rest. We did not hear it the second night. We were awoken at 3am on friday night by noisy lads congretating with their cars across the road from the hotel.

Prós: Room very comfortable. Excellent value and food in the pub was superb.

Prós: Excellent food was 1st class !

Prós: the standard of the room was very high. the atmosphere in the bar was warm and welcoming. the breakfast was really good.

Prós: I enjoyed the room I was in, also the food was excellent and the actual staff in the bar made us feel very comfortable.All in all great weekend.

Contras: I could not fault a thing

Prós: staff so friendly, so welcoming made you feel special, nothing was too much trouble, the room was magnificent, really everything was brilliant and we will be going again

Contras: everything was wounderful!

Prós: Staff were friendly and helpful, room was very clean and comfortable

Contras: None that I could say

Prós: very relaxing and quiet...

Contras:

Prós: Everything apart from comments below

Contras: Difficult getting served in the bar which was also the point for ordering food. No reception meant checking in at the bar and not being able to check out early the next morning so we had to leave the keys in the room and 'phone later to pay with credit cards. We could have been told of this problem when we checked in , but weren't. Food and rooms were excellent.

Prós: Excellent all round servie

Contras: None

Prós: location, cleanliness, food and welcome atmosphere.

Contras: Bathroom a little too hot

Prós: Quiet, comfortable, well-furnished room. Very good restaurant Very pleasant staff

Contras: The delay in service at dinner one evening was unacceptably long. A wait of 10 minutes for a drink which had been ordered and 20 minutes for the main course, when the restaurant was at the most half full, was very disappointing since the other days had been fine.

Prós: A delightful country house hotel in its' own grounds. smartly decorated, clean, comfortable, good bar & much above average restaurant...all the things that make a good upmarket country house hotel.

Prós: Quite location helpful & friendly staff, meals very good nothing to much bother - staff responded quickly & professionally

Contras: Everything fine

Prós: Lovely atmosphere and situation. Friendly and helpful staff. Food excellent, bed comfortable. A great base for a relaxing week.

Prós: Location was very peaceful, staff were very helpful, lovely countryside views, food was tasty albeit overcooked.

Contras: Bathroom in Kingfisher could have done with updating.

Prós: Staff helpful and friendly , evening meal very good with good choice, breakfast excellent.

Contras: Since hotel was quite for our stay operating on muinimum staff and bar unmanned for quite long periods

Prós: Quiet

Contras: Far from town

Prós:

Contras: Poor cooked breakfast

Prós: everything. it was excellent. Beautiful surroundings, food was excellent, the rooms and service was wonderful. Will be going back again very soon.

Contras:

Prós: Excellent room in a tranquil setting, wished we'd had longer to stay to enjoy the amenities and garden setting.

Contras: Nothing

Prós: Very friendly, welcoming staff. Lovely gardens with plenty of opportunities to sit down although a bit damp to make the most of them.

Contras:

Prós: The welcome and helpful proprietor

Prós: We found the Manager and Staff very polite and helpful in all our needs. We were there for a family party and we were given a main door key so as we could let ourselves in without having to wake the Staff. The room was very clean and comfortable and the breakfast was very well presented. We would diffenitely recommend this Guest House and also would use them again as our first choice.

Contras: There was nothing that we did not like about this Guest Accommendation, it was perfect.

Prós: None

Contras: The hotel is advertised as 4 star, but it is more like 1 star. The rooms are very small, badly decorated, and the noise from the Saniflo's and the adjacent occupants is overpowering. A very poor example of a hotel.

Prós: Good size room with view of quiet street

Contras: Thought room may be a little cold in winter ... one radiator .

Prós: Good location, splendid breakfast, extremely friendly proprietors

Contras: Shower/toilet a bit cramped

Prós: Wereham House has a lovely warm atmosphere which is created by Caroline and Andy who are the charming couple that run this small hotel. Nothing was too much trouble for them and they always had time to chat. ( We also loved Murphy the dog who greeted us in the car park!) If you don't like dogs, don't worry he is no way intrusive will just say hello and then leave you to it) The hotel is in a very convenient spot, within easy walking distance from the local restuarants, pubs and shops. We left our car in the car park for the whole weekend, as we were visiting relations who live in Thetford and just walked everywhere. The breakfast was very good, plenty of choice and well coked and presented. We didn't actually eat in the restaurant as it was fully booked both nights with a function. We will definitely stay there again.

Contras: This is not a complaint but just a helpful hint. Under the carpet in the bedroom there were some holes in the floor which was a little off putting as you kept catching your foot in them. (Its quite an old building I understand but I think the floor needs looking at or at least in room 3 which we had. Also the shower had some mildew both inside and out, all it needed was one of the mildew sprays left on for a day and that would have done the trick. The hair dryer kept cutting out and it was impossible to dry your hair by it.

Prós: Greeting and service

Contras:

Prós: Parking was good, beds were good & clean, breakfast was OK

Contras: 1. Old Bathroom & poor shower & a certain smell - damp covered by airfreshners. bathroom looked like it had been given a coat of clean up paint and nice towels to cover the basic inadequacy of a worn out facility. 2. Dining experience was old British boiled food standard & dinner was disappointing . (and we do not really want to see the waiters knees though I understand the informality). To be honest the idea that it was a 4 star hotel was off the mark and we came away feeling that the cost was too much for what we received in return.

Prós: Quiet location. Secure parking. In town centre.

Contras: A little difficult to find. Directions need to be more detailed.

Prós: The staff were very welcoming and friendly and the breakfast was excellent.

Contras: