Prós: Great room! Well decorated, clean, quiet air conditioner, cookies and popcorn in lobby, good breakfast selection and taste including coffee!!
Prós: Clean and has a great breakfast
Contras: I wasn't given my aaa discount. I consider this thievery and will never and I mean never stay at a Hampton again.
Prós: Overall look was very nice. Classy and clean. Breakfast/lobby area was excellent.
Prós: Nice clean room!! Friendly staff! good food at the breakfast with popcorn and goodies at night. We spend Christmas every year in our home town to get away and let the grandkids swim. They love it.
Contras: room smelled a little bit like cigarette smoke
Prós: Very clean
Contras: They didn't recognize I paid online
Prós: We enjoy making Hampton Inn our place to stay when traveling near Springfield. Great place to stay and staff treat us like family.
Contras: Not a thing.....maybe not being able to stay a little longer to enjoy the whirlpool...it is a really nice one.
Prós: THE LOCATION AND THE STAFF WAS GREAT. THE BREAKFAST WAS TO DIE FOR!
Contras: THE CARPET WAS PRETTY SKANKY AND THE LAMPSHADE WAS ON UPSIDE DOWN, WHICH WAS JUST ODD. IT WAS HOLD BUT THE HOTEL WAS ALMOST FULLY BOOKED THAT NIGHT.
The hotel is still undergoing renovation, as evidenced by the occasional box of construction material in the hallway. But it looks really nice and stylish. The room was exceptionally clean and spacious. The beds were phenomenally soft, substantially better than another hotel I stayed at in Springfield last time. Every staff member I talked to was pleasant. The pool looked great, but I didn't have time for a swim. The continental breakfast was top notch, with a wide array of food to choose from. Even the eating area was redesigned, with a bar and stools type table so you're across from and next to other guests for more interaction. Overall, I was extremely satisfied with my stay and will definitely stay here the next time I'm in town.
Prós: The renovated look. Style and space were top notch.
Prós: Beds are very comfortable and the rooms nice and clean. The staff went out of their way to make our stay a great experience. Loved the pool and hot tub.
Hot breakfast was very good. Popcorn and coffee in the lobby make for simple pleasures. Best selection of tv channels on a big flat screen. Close to food and gas. Location just off the interstate makes travel easy.
Prós: Rooms were so clean, and the beds and covering were so comfy.
Contras: Upon check out they wanted to charge me second time for one of the rooms.
Prós: Rooms were very nice
Contras: Breakfast items not restocked very well, dead bugs in pool area, could hear noise outside room and in room next to us.
Prós: Friendly and helpful Staff,room was clean and comfortable, the breakfast was superb,lots of choices,it hot and fresh, also contained healthy choices.
Contras: My only complaint was the noise, the sound proofing of the rooms is very poor. I didn't get a good sleep due to hearing the people above me,around me walking talking,babies crying.During the night I thought the baby was in room next to mine,but was3 down
Prós: The best parts about our experience was the overall cleanliness over the hotel, the courteous staff and a nice continental breakfast.
Contras: Nothing...it was a great experience.
Prós: It was close to Wittenberg University, stores and restaurants.
Contras: When we tried to talk to staff in the evening or morning they were not at the desk and could not be found. Also, when we went down at 8:30 for breakfast the eggs were not ready. They did not keep up very well on keeping the hot food out.
Prós: The room was wonderful very clean loved it.
Contras: I didn't like the mix up with my bill i ended up paying twice for my room
Prós: very clean, thick towels
Contras: Breakfast staff was rude.
Prós: Everything was great the was very nice.
Contras: Can't really say nothing bad about it.
Prós: Very clean and liked the room a lot. I have stayed in a ton of Marriott properties and this one ranks close to the top. Staff was friendly and helpful. The free breakfast offered had the best variety and food of any we have had! Great value!
Prós: We had a comfortable room with a good bed, staff met our requests.
Prós: Nice hotel. They are upgrading which will make it even better. They did the best they could with keeping the accommodations as nice as possible for guests during the remodel. Hotel is surrounde by 3-4 nice restaurants and a Target for any shopping needs.
Contras: The lobby is small but not a problem.
Prós: high standards over the years we have stayed there.Enlarged bfst choices,morehot foods
Contras: door entrance not easy to enter with luggage cart
Contras: The photos of the room I booked showed 2 queen beds and a pull out couch. The room I received only had 2 beds - they didn't have the room that I booked. The fire alarm went off at 7:30 p.m. and again at 2:30 a.m. we had to exit the building both times
Prós: Everything was modern, clean and comfortable. The breakfast was generous and good quality.
Contras: My room had a very slight lingering smell of smoke, but nothing worth really complaining about.
Prós: Very clean and friendly staff
Prós: Looks like it was new or updated recently.
Contras: Not really.
Prós: I have stayed at this hotel several times. It is close to many food places and the highway. The staff is friendly and always helpful. This hotel is one of my favorites in the Springfield (Wittenberg University) area.
Prós: Hotel employee at the front desk was so courteous. She was by herself I think too. She called my room about 20 minutes after I checked in and asked if everything was ok. So great... I sleep well too... thank you!
Prós: Not really anything
Contras: Cost to much. breakfast was nothing special in fact had to ask for items to be refilled
Contras: this hotel is horrible. They released my information to a complete strange who said that he wanted to pay for my room. They gave him my check in day and out day. they also told him i paid in full online. I will never stay there again!!!!
Prós: Looks remodeled and very modern.
Contras: Touchless key card was not working some time. Food at the breakfast area was not being replenished. There was no milk in the fridge. Coffee containers were empty.
Very nice and right near the highway.
Prós: The hotel was clean and very modern.
Contras: The receptionist when I checked in lacked customer service.
Prós: Is a newer building. They were installing new carpet in several units so it looks like they are keeping very good care. My unit was nice, clean with no missing items. Quite. Good internet. Front service was very nice. Is kind of loud in the lobby by the front desk as could hear conversations but think it is just due to the high ceilings in that area. Even the maintenance in the halls were cordial and said high.
Contras: They were replacing tiles in the lobby so coming and going was difficult. We also didn't use the pool because of the tile-laying.
Prós: I was staying in the area and competing at the champion center for the weekend, being close to my horse was awesome.
Contras: Woke up Sunday morning to find bed bugs. Notified the staff and was told we would receive our money back. Still fighting for the money. I would not recommend this hotel to anyone staff was horrible management was worse Now denied they don't have bed bug
Prós: Nothing. The pool and hot tub area was dirty and paint was peeling. One of my pillowcases had blood spots on it..
Contras: I was prepaid and had to leave early being called back home because my son was hospitalized. The lady who I spoke too wouldn't think about giving me a refund for my last night.. She was rude and barely spoke English. The breakfast was stale. Never again!
Contras: The bed and pillows were so uncomfortable. The pool was cold and the hot tub was luke warm.
Prós: Very easy access from I-70 in what seemed like a decent part of town. Lots of national chain restaurants nearby.
Contras: A little cheap/limited on the breakfast offerings, but adequate for the expectations for a 'free breakfast'
Contras: Was what I expected for the price and beds were comfortable
Contras: Staff was rude, breakfast was horrible, all we got was fruit, they would not stock anything for us.the lady was flowing bedding, and using the couch and table in the lobby that everyone sits on and uses. Our bedding was on backwards on our bed.
Prós: Clean. Convenient location.
Prós: The cleanest of the room to be were it was located.
Contras: the beds there are made out of stone it made it impossible to sleep at night, the room had a weird smell to it. Our refrigerator was broken I reported it to the staff and they never fixed it. They do no have any accommodations for babies. The showers were awful the only way to get pressure is by making the water scalding hot. I overall wouldn't recommend this place to anyone.
Prós: don't count on the wake up call. otherwise excellent. what you would expect from motel 6. my sofa was in bad shape in the first room
Prós: Great location right off I-70.
Contras: Listed as a 2-star hotel but definitely only a 1-star. Rooms had been 'remodeled' with some new things like sink and faucet, but overall the work was poor and didn't hide the fact that it was an older, run-down facility. Had my family been with me, we would have looked at the room and then left to stay somewhere else.
Contras: Hotel is old and run down. Not is the greatest part of town. Cigarette burn holes in the sheets. All the power outlets were behind furniture making plugging in any sort of charger very difficult.
Prós: The staff was friendly and helpful. The room was clean, but there were old stains on the carpets and stains in the tub. The bathroom ceiling light had exposed wiring because the cover was missing. The pool is in an atrium area and the A/C was out, so it was stifling. The pool was clear, but the bottom and sides shows much wear and need significant repairs.
Prós: Potential; this place seems like a fading giant--once great, but crumbling.
Contras: Lots of problems--bathroom was falling apart, staff forgot to provide room service, our keys lost programming, the really neat indoor atrium/entertainment area was Amazon-hot, received a mattress pad when we asked for a blanket,
Contras: Place was not a safe place. Pretty dirty and beds were not at all comfortable. Restroom was very dirty
Prós: Close to the highway and shopping for food and such
Contras: Cigarettes smell poor lights tough pillows small tv no cleaning room service and did I mention the cigarette smell
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