Hotéis em Snowmass Village

The bed was comfortable. The pool and hot tub were not open during the evening except on Friday and Saturday night. Since we were there on a Sunday night we were disappointed we could not hot tub. Wish we knew that when booking, would have stayed elsewhere. The restaurant was very expensive. We didn't eat there. Not many amenities in our room, no mini fridge or microwave. So not a good deal if you like to save money on lunch or breakfast.

The staff appeared to be friendly, the rooms appeared to be clean. A smoke alarm caused a 130 am evacuation. The explanation given was a "belt caught on fire in the kitchen." I don't know what to make of the reason, but to the lay person it appears that it was caused by carelessness (by overnight staff?), or someone didn't attend to midnight popcorn.

Had dinner at the hotel and the food and service was excellent, the waiter was well informed and willing to go above your normal expectations. The rooms were very small and even with very few people staying guest were all lumped together in one area of each floor. This took away any sort or privacy and quiet that you usually find at this type of resort in the summer. Hotel front desk staff were terrible. They would not answer the phone they were slow to respond to any requests and appeared as if they all hated their jobs. Our check out and getting our car from valet was a disgrace on the hotel. Management obviously takes a break after the winter ski season which is not normal for this quality of a hotel. Perhaps some stock holders will look at this 5 star resort hotel that is being run like a 2 star mom and pop motel in the summer and turn it around. I would not recommend staying at this hotel in the summer.

The location The room did not look ANYTHING like the pictures, it was old and outdated, the bathrooms were small & dirty. they did not offer breakfast as advertised.

Proximity to ski slopes at Snowmass. Value priced compared to others nearby, but given condition of facility not nearly low priced enough Pretty much everything else. Poor upkeep; pool/hot tub were out of service; shower was hot and cold and hot and cold; noise disturbing sleep at all hours; staff seemed like they were working minimum wage at K-mart.

Retro look to room and location. Early in the day a random family walked into our room because they were assigned the same room as us. Then the staff called 2 times from 10-11 at night asking to get our name for the room we were in. Then they came knocking on the door asking for our name again saying that the system was messed up. On top of that the people working the front desk and most of the staff didn't know English so it was hard to communicate.

I liked the convenience of having most of the restaurants and some shopping at walking distance from my room. The wireless internet connection was very poor.

Location, breakfast pretty good Surly, unfriendly staff - just one but he was so unfriendly and irritated to have to make coffee (I didn't ask, just observed) that I wondered if he was hungover . . . Same guy was pretty much the same at the front desk. Seemed resentful of his job.