Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
The pool and the service.
the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
Discreet and attentive staff. Quiet and relaxing. Lovely terrasses on the water suitable for informal business meetings as for a coffee break. Refined decoration, especially in the lobby and roof top bar. Very comfortable room, amazing attention to little details that make life easier... (loved the Nespresso machine in the room!) nothing wrong
I foud it avery pleasant place to stay if not atrifle expensive the Sunday brunch is the best i have ever had although rather expensive On my booking that did note act on my request,so it had to be done on arrival
luxury hotel and verey frindlly stuff. you feel that you don't want to get out from your room. comfortable hotel and verey luxury room and lobby. the roof bar and pool is incradable limited food options( only one resturant and i don't advice you to tray, expansive and limited choice of food), you have to wait for 10 to 15 min to catch a taxi, but the MRT (mitro station) is close to the hotel.
Great location, friendly staff, great rooms, food good, some great views from the pool bar - overall a good stay Still a new 5 star hotel so the staff are finding their way a bit in terms of guest relations ... it all works, but needs a little polish which I am sure will come in time