Com localização ideal perto das margens do Lago Rotorua e a poucos metros do CBD e do setor de restaurante. O hotel possui 199 quartos modernos e espaçosos, alguns com vistas impressionantes do lago. Use nossas instalações para reuniões e conferências exclusivas ou experimente um delicioso hangi Maori no Matariki.
Fantastic location, very obliging staff - they let us check out one hour later at no extra costs
Nothing went wrong
It was well slituated and served a good breakfast.
Very curteous and helpful staff, clean and comfortable rooms, location excellent, easy walk to lake and shops and restaurants
None at all
A very comfortable four nights. Staff friendly and helpful. Room very comfortable and clean. Excellent buffet breakfast. Plenty of parking spaces. Conveniently situated within walking distance of local restaurants and shops, and driving distance to the many attractions in the area.
The buffet in the hotel restaurant was very nice, as was the service. Our room was quiet and comfortable enough.
Room had no opening windows for fresh air and the air conditioner was inefficient. The number of teabags were minimal.
Clean and comfortable, good choice at breakfast. Close to town centre and lakeside. Reasonable size carpark. Free internet access was useful.
The hotel has free internet access but limited time per day and is data capped. If you pay for internet access it is also limited time and also data capped at a very low data maximum. I would suggest that Novotel in general review the internet access policy for its customers. This is not a complaint but rather a suggestion.
In a wonderful position for views across lake and close to shops and restuarants.
Location is great and the room has everything we needed. We travel to Rotorua very often and this will be the place to stay!
Pilows are too thin, a bit uncorfortable.
Visited the Maori cultural evening at the Matai Village which was Excellent
Quiet and Peaceful location. Close to Restaurants and I Site for picking up tours.
Not enough staff on Reception desk to cater for Checking in/out and answering questions. I Never saw anybody at the concierge desk to assist guests.