Hotéis em Positano

Prós: the breakfast was decent and staff very cheerful and nice . Maria and girl at the front desk were lovely and helpful.

Contras: one expects the basics in the room . the least one should have is 2 bottles of water and a kettle with some cutlery . it's very inconvenient considering the location of your hotel to not have the ability to make a cup of coffee or tea when u wake up. it's the only think I feel is missing . and it doesn't take much to have this much in each room .

Prós: The view.

Contras: The beds were horrible

Prós: The room had a great view and the breakfast was OK!

Contras: The hallways were a little bit confusing and for more than once we also saw other people looking for the way out!

Prós: Nice location

Contras: Old facilities

Prós: Lovely hotel with a good breakfast. Lovely room with a view over positano

Contras: Rooms weren’t very soundproof and hotel is like a maze.

Prós: Staff was helpful but not always totally clear in their advice. Room was relatively spacious. Location is convenient to catch both Positano Interno bus as well as SITA and other buses beyond town.

Contras: Breakfast was mediocre, no wifi in rooms (and very little bandwidth even in lobby where there was wifi), hallways are worn and very difficult to navigate. .

Prós: The location was just perfect and the staffs were very friendly and helpful. I loved my room view and the hotel. I definitely recommend this hotel. And the day we left they prepared our breakfast so we could eat on the bus.

Prós: Good place to stay in, though some people might find it challenging as to get down from the hill to the city you would need to climb around 400 stair one way. Other options car/ taxi. We had a great view from our room on the mountains and the sea. The staff at the reception and restaurant were very nice and friendly, willing to help you with arranging everything e.g trips to Capri etc.

Contras: Our booking stated we were 3 people and upon arrival we noticed the room was prepared only for 2 guests, so we had to ask for additional beddings etc. The room had 1 double bed and an old couch, the last one wasn't very comfy. Other than that everything was good.

Prós: We really enjoyed the breakfast and our balcony view. That was amazing!

Contras: the furniture is a little old-fashioned

Prós: Gorgeous views from the rooms And. Very very comfortable bed

Contras: The room was a little old, so it needed to be cleaned just a little more. I would definitely say this hotel had a rustic charm.

Contras: Pillows

Prós: We were overlooking the ocean. The ferries to location were right at dock below us. Town beautiful and friendly. Hotels restaurants were excellent.

Contras: The walk down to hotel was long and the stairs were hard to get suitcases down. Please call ahead to hotel, let them come and get but they charge 10 euro per person.

Prós: We loved our spacious room and the amazing patio! Breakfast was wonderful, the front desk staff were very friendly and helpful. The best location right on the beach and by the ferry. We hope to visit again!

Prós: We love every second we spend in Positano and especially in Covo Dei Saraceni. Adorable food, awesome staff and environment impressed us a lot.

Contras: Nothing is in Covo Dei Saraceni the human can not like. There is a super-friendly and nice environment. Everyone should go and visit the stuff they have...

Prós: We recently stayed at Covo Dei Saraceni on our honeymoon, and it was truly incredible! Even though we had a basic level of accommodations, the room was incredible comfortable and we had a deck with beautiful views over the beach. The pool was beautiful and the daily breakfast really exceeded our expectations. All the staff was friendly and very helpful - we ended up booking a car from Naples to the resort and it was seamless. I hope to be able to return some day!

Contras: We really liked everything about our stay, but the location was a little busy. It takes a long time to get down to the hotel from the entrance to the town.

Prós: THE BEST breakfast Buffett! Meat, cheese, bread, pastries, eggs, salad, fresh and dried fruit, juices, cereal, yogurt and Cappacino overlooking the beautiful sea. The pool on the 5th floor overlooking the beautiful sea. The restaurant was fabulous. Local fish, fresh vegetables, homemade pasta.

Contras: 1.5 hour car ride from Naples airport on curvy mountain roads. Long walk from the car drop off spot to the hotel.

Prós: The location is perfect , it's almost on the beach :) the view is amazing from the roof where is pool and lounge . The staff amazed me- it was my husband birthday and we were driving from Sorrento ( 30 min away from hotel) and i texted the staff asking to do some birthday surrprize thing in the room... i was thinking: " there is very small chance they will see my message in time" , but they DID IT , they reacted amazingly fast - we found bottle of Prosseco whit the card inside our room ! That was amazing!

Contras: nothing. we liked. everything .

Prós: Location, pool, pool-side service

Contras: Rooms are dated and a bit dirty. Staff not very helpful / accommodating

Prós: Location

Prós: Staff excellent, so helpful. Our stay was just perfect and will definitely stay again.

Contras: Nothing.

Prós: Location was beautiful. Staff went above and beyond. All smiles. And hotel is on main road. No carrying luggage up and down steps. Very lovely place for price and location.

Contras: All was fantastic!!!

Prós: Great location

Contras: Extremely loud. You can hear everything and walls are thin

Prós: The view from the balcony of this hotel is a winner, you can sit outside and enjoy the weather as much. room itself was really clean and comfortable.

Contras: in winter or off peak months when the public transport isn't running in full mode you may have to either walk with your bags a bit or take a cab, If you have mobility concerns this a point to keep in mind

Prós: Everything. Great view from the balcony, big bathtub.

Prós: The check in was very easy and bags taken go our room for us. We had a balcony with a lovely view and our bed was very comfortable.

Contras: There is lots of steep steps in positano so with cases it is very difficult to get around unless you get internal town bus.

Prós: Great location, room size worked for our overnight stay. I requested two rooms next to each other and an ocean view which the staff accommodated! I recommend staying at this property.

Prós: The service was bar none. The facilities were beautiful, and they were helpful with helping to get around the town.

Contras: That I couldn’t stay longer

Prós: Lovely facility

Contras: Parking is tough

Prós: my stay was wonderful. Hotel employees were of excellent help at the front desk everynight. Hotel view was amazing. Location was good, not in center but just a short bus ride (1.80euro roundtrip, located right outside of the hotel) or a 10 minut

Contras: breakfast food couldve been a little better, but overall my experience at the hotel bypassed that.

Prós: Our hotel room had a beautiful view of the sea and the town. Our room was sparkling clean. Beautiful room design with art/tiles. People at reception very friendly. This was the best hotel we stayed in Italy (comparing to other cities)

Contras: None

Prós: Elevated so with the amazing view from both the room and restaurant. Obviously comes at a worthwhile cost... lots of steps! Giulio was great, changed our room from a partial sea view to full sea without issue. Staff polite and professional, hotel has been said is dated... so is most of Positano but that is the charm. Clean and rooms left fresh and fragrant. Will be back for sure x

Contras: Nothing

Prós: Clean room, great view, helpful staff, restaurant was great, bus stop right outside door, worked great for my family of 4.

Prós: Nice Location, clean, and have parking.

Prós: The view was spectacular and staff was extra friendly and helpful !

Contras: Nothing

Prós: The location and the fantastic views.

Contras: You needed to take 2 different lifts. And there where no heating pool

Prós: Great view from pool deck and restaurant. Low key but attentive service. We had a suite with plenty of room to unpack.

Contras: Minimal breakfast.

Prós: Hotel Posa Rosa exceeded our expectations, especially because we went during off season so we thought we got a good price for the hotel. We found the pictures didn't do the room or view justice and we were very satisfied with all aspects. The staff was helpful, the breakfast was good, the view was great, and the rooms were clean and comfy. To get down to the centre was about 15 mins walking down and maybe 20 back up. The only thing I didn't know before arriving was that it was located a little bit around the first "bend" of Positano but it was still a good location!

Prós: Great location, staff, and amenities

Contras: Nothing really

Prós: Beautiful hotel, great hillside location. Staff were wonderful and we will be back.

Contras: Small balcony.

Prós: Breathtaking view, room was beautiful, staff was very friendly. Welcoming cocktail was surprisingly unexpected

Contras: There are a lot of steps to get to the hotel but I didn’t mind it because we travel very light And we are in shape to go up and down but for an elderly person or a person with health issues like bad knees it would be an inconvenience

Prós: The views are fantastic but that's because the hotel is way up the hill from the main town. The hotel is very nice. No complaints except maybe the breakfast could have been a bit more varied. Positano is fantastic. For me the best place in the area.

Contras: I see other reviewers are praising the location! For me it was not good. Apart from the 100 or so stairs you have to walk up it is probably almost a mile uphill from the main center before you reach the stairs.

Prós: I enjoyed staying here since it was clean, comfy, great view, kind staff and yummy breakfast. I would stay again if I visit Positano next time. One thing that I think it was not the best was the location. I used buses to travel around but the bus stop was not near so I had to climb so many stairs. However, it seems like you can not avoid walking and climbing up the stairs whereever you go in Positano~

Prós: The view is breathtaking. Overall, if you are able to make it to the hotel, everything else is great. Exactly what you’d expect from Amalfi coast trip.

Contras: 100 steps from the road and 500+ steps to the beach/center. The backdrop of a great view - I presume. However, please note that 100 steps will need to be made with NO luggage. Hotel porters will take it up and bring it back to the parking lot.

Prós: The property has great views of the ocean and is not too far off of the main road into town. The staff was very friendly and accommodating.

Contras: The standard rooms are located in the lower level so you can hear a lot of activity above you as they prepare and serve breakfast.

Prós: The Hotel was beautiful and the staff were all very nice and very helpful.

Contras: Nothing

Prós: Very friendly staff. Beautiful hotel. Great breakfast. Incredible view.

Contras: Not located directly on street so requires a lot of climbing to get to. Shower was a little small.

Prós: The staff was incredibly helpful and super nice. Breathtaking views from the room, great food and drinks at the restaurant! 10/10, Giuseppe was awesome!

Prós: Outstanding views of the water and hillside if you have a sea view room

Contras: Not really an issue but lots of stairs to get to the hotel

Prós: Quality, comfortable, clean

Contras: Literally nothing

Prós: The view at the pool and the breakfast room is amazing Located at the quiet / exclusive bit of town Friendly and helpful staff Great breakfast

Contras: Uncomfortable bed - two separate beds combined as one king bed Poor noise cancellation between rooms Only one bottle of complementary water given for two guests No heated swimming pool

Prós: Service, food and scenic views are amazing. The room was very comfortable and cozy. Nice gym and spa. The main restaurant (Li Gali) is absolutely amazing.

Prós: swimming pool

Contras: to small rooms !

Prós: All the staff were exceptionally friendly and helpful!! The pool staff made our trip!!

Contras: Absolutely nothing!! PERFECT!!

Prós: Amazing hotel and amazing staff - best hotel in Positano

Prós: Stunning view, beautiful & spacious rooms, decent gym and amazing service!

Prós: Le Sirenuse was recommended to us by a friend and we hit a home run by booking with this hotel. Everything was wonderful and we cannot say enough great things about Le Sirenuse. It is a modern, designer luxury hotel with all of the modern creature comforts. We were thoroughly impressed with the entire hotel staff! Everyone was so friendly and helpful and genuinely cared and catered to our wants and needs. When we go back to the Amalfi Coast, we definitely know we will stay again at Le Sirensue!!!

Contras: Everything about the hotel was outstanding. However, the long walk uphill from the beach/ferry dock is not for the faint at heart and is actually quite tough for those of us who are not in great, or even decent, shape. The hotel does offer a porter service to transport luggage from the ferry dock to the hotel which is wonderful!!!

Prós: It was an exquisitely beautiful location. Our junior suite was beautifully decorated and had a patio with beautiful flowers and the view from our patio of Positano and the mountains and ocean was spectacular! The staff were very friendly and accomodating.

Contras: There was nothing that we did not like about Le Sirenuse

Prós: Leonardo and Mauro are very good professionals at reception!! We thank them specially for this stay!

Prós: Everything is perfect，feel warm and comfortable，I would like to come back

Prós: Perfect place to stay in Positano. The staff there were all great to us!! Helped us arrange car service several times. The restaurant staff were wonderful; we thoroughly enjoyed dining there for breakfast and dinner.

Prós: Great loacation. Room size. Balcony view

Contras: Nothing.

Prós: Best location close to restaurant and beach

Prós: Great central location. Friendly staff. Comfortable family room with two double beds and aircon. Room not huge but had a lovely balcony overlooking the mountains. Nice buffet breakfast.

Contras: Room not very big. No on-site parking but staff recommended a nearby parking garage for 20 euros/ night.

Prós: Great location close to everything and very helpful staff.

Contras: Nothing

Prós: What a nice view and hotel service!!

Contras: air zet of bathtub need to be cleaned.

Prós: Excellent location! Breakfast was perfect!

Prós: The vieuw, the people off Le Agavi

Contras: The shuttle ? yhe time between the pikking up in the evening

Prós: This is a beautiful hotel with character and sophistication. The staff make everything feel seamless; the breakfast on the terrace is wonderful; the rooms (all with magnificent sea views) are comfortable.

Contras: We loved everything.

Prós: Stunning views, lovely beach club and private deck. Funicular  to beach club beautiful and boat into Positano lovely way to travel to town. Our room view was amazing and decor is very italian style. Staff are very welcoming , helpful and very friendly who all seems to be very genuine, warm people. Shuttle bus to Positano great service.

Contras: Attention to detail, small things you expect in 5 star, cookie with your coffee would be nice, replacement of complimentary water in room wasnt done. Plastic cups for water at beach a little cheap, having to find staff to get a drink while at beach, nuts with beer at beach would be nice, or have a snack menu with chesse, meats, small things that makes a 5 star hotel stand out as a 5 star . Food I do think is over priced when looking at what is on menu, such as toasted ham and cheese, 24 euros. Of course 5 star can charge but if charging offer exceptional food , we had lunch at beach club nothing special, breakfast again for 5 star should be exceptional, but was ok. Just my own views as know lots will disagree.

Prós: Beautiful setting! Staff was so lovely. Our room was kind of cozy but we booked late. There are much larger rooms if you reserve early. The views are incredible and the staff couldn’t be nicer. Thank you for a lovely stay. We are planning to come back.

Contras: Our room was small.

Prós: Service was great. Since they are a little ways from the actual ‘downtown’ area they provide a shuttle every hour which provided extra convenience. Property was beautiful and provided all amenities. Rooms were clean and lovely with an amazing view! Even had our own little terrace to enjoy. If you are looking for a 5 star experience this is it!

Contras: With that being said about all amenities, they had a great gym but did not give you your own access and had to wait for someone to open it at 9:30 which is too late if you’re trying to get an early start. I will say when my husband asked about early access they did try to accommodate him for about 30 minutes earlier.

Prós: Everything was absolutely perfect

Prós: An elevator to a private beach. That’s all you need to know. Well, that and the fact that the staff is superb, the water taxi is super- handy, and the hotel restaurant- La Serra- was the best Michelin meal we had in Positano.

Prós: great breakfast

Contras: too expensive

Prós: Amazing view. Dinner was great. Wine tasting, Service was outstanding

Contras: Need to improve breakfast. Service was good tho

Prós: Clean , Location and Great Staff

Contras: Nothing

Prós: Good restaurant and breakfast nice view from the room and nice personel.

Prós: It has parking on site. Ocean view rooms.

Prós: peoples are very friendly and fantastic view.

Prós: Beautiful location and hotel. Clean rooms and very helpful and gracious staff. We would lightly recommend and will be back for sure!!!

Prós: Ambiance. Beautiful views and tranquil feeling with classic decor and many artful touches. Truly friendly staff. It is quite apparent that this is a family owned and run hotel. Personal touches and they care.

Contras: There was nothing I did not like.

Prós: The service & staff were outstanding -From the moment we checked in until our departure they were very helpful when we were planning our activities & suggested good restaurants to visit The restaurant at the hotel was also superb

Prós: I loved the decor, the service and food! It was also extra special as the owner is onsite so you really feel cared for.

Contras: I found our room beautiful but very expensive. We would have been fine with a smaller room but this was the only one available at booking.

Contras: View was not as pictured, bed had no head board so pillows kept falling behind bed, very noisy at night through 6am in the morning.we asked to get moved and were told there was no other rooms available. We booked for four nights and checked out after second night and they were not willing to refund money for the two nights we did not stay. Very disappointed!!!

Prós: Location, Views, Staff, Food

Contras: Atmosphere of the whole property

Prós: Excellent staff

Contras: As with all of Positano it’s very expensive. Watch the bar bill

Prós: Perfect stay at Hotel Villa Gabrisa. The staff were friendly, welcoming and extremely helpful. We were greeted with a glass of prosecco and a restaurant shuttle to take us to a local restaurant was organised for us when it was pouring outside. Beautiful view, very clean facilities (except for odd smell in elevator) and a delicious and filling breakfast with something for everyone. I would highly recommend this hotel. Tea and coffee facilities in your room, mini bar for those interested and generally all you need for an enjoyable stay

Prós: - Room had an amazing view! It was also comfortable, large and perfectly clean. - Best breakfast we had in Italy. The only weird thing is that they display cookies/biscotti but they are charged as an extra part of the buffet. - Shuttle service to restaurants for dinner. - We booked a taxi to take us to the hotel. Otherwise, you would need to walk downhill with the bags from the bus stop, and uphill for the return of course. - Our room was in the Annex, we were initially worried about this but it was totally OK. The room was perfect and 1 minute away from the main building.

Contras: - Breakfast buffet had an area displaying cookies and biscotti but were charged as an extra.

Prós: Everything. Fabulous Hotel run by a fantastic family. Warm friendly and very welcoming. Very informative and knowledgeable. I cannot recommend this hotel highly enough. Definitely worth a stay if you're visiting Positano. Owner made sure we had a packed breakfast ready for us to take with us on the morning of checkout as we were going early. Fantastic service.

Contras: Nothing.

Prós: It was low season , the only street was under repairs , most of the places were close even the hotel restaurant. For all this, paying what I had to pay to stay here is very expensive for what you get.

Contras: The price was too high for what you get. Not worthy.

Prós: Everything was simply perfect! Incredible location, amazing staff, great food. We’ll definitely be back!

Prós: Breakfast was delicious with an amazing view.

Prós: The best hotel in Italy. Coming back every year, and always on the top Absolutely everything is done to make your stay the best ever Bravo Will come back next year, of course

Contras: This is a "non applicable" section

Prós: Everything was extraordinary

Contras: Nothing

Prós: Shuttle service!

Prós: The staff reading us like family. They were always available for any need or want. The views were magnificent. Nice to be a little out of Positano to look back at the town and to be out of the street traffic with cars and people.

Contras: I loved everything about the hotel

Prós: AMAZING

Contras: WE had to leave

Contras: Less expensive

Prós: Great location at sea side very lovely lady at front desk

Contras: All fine

Prós: Great location and views! Right on the beach in the heart of Positano. Great deck over looking the beach.

Contras: The host lady was really friendly, however, we accidentally booked a room for 2 people when there was 4 of us for just over $300 euros/night. Even though our room we booked slept 4 people, the manager we spoke to wanted us to pay as additional $150 euros/each extra person for our 3 nights. She wanted us to pay an extra $900 euros in cash, totaling almost $1900 for the 4 of us for 3 nights. She stated in the 'conditions', they are allowed to charge an extra $150 euros/person/night. I told her I can book another room on-line in the hotel for 4 people for $100 euros more than our original $950 euros, totaling $1050 euros for our 3 nights. I offered her $300 cash, as my family and I were tired after walking with all our bags for over an hour from the road mid-way up the hill in Positano. After we argued back and forth through the host lady to the manager over the course of an hour, the manager dropped it to $100 euros/each extra person for our 3 nights ($600), then dropped it to $75 euros/each extra person for our 3 nights ($450). I said we'll sit there all day, but we are not paying more than an extra $300, and she finally agreed and took our $300 euros. As a side note, there were tiny ants on the deck, in our bathroom and kitchen. We never paid the additional $10 euros/device/day for wi-fi, which should 100% be included in the price for that kind of money. Although, 99% of Positano was sold out, this hotel with its location had about half vacancy, and know we know why.

Prós: The view was absolutely priceless. If you are staying here, be prepared for a traditional Italian culture experience.

Contras: Communication was a bit difficult, as expected in another country I did not speak the language in. However we had a very warm welcome.

Prós: We enjoyed the location so much! Close to everything important-restaurant, water, ferry and nightlife! Rosa was absolutely wonderful! Very helpful! Not very comfortable beds but great view and clean! Wifi a little expensive to use for 3 days and wifi service in the whole town not great. But overall wonderful and beautiful great people!

Prós: Excellent stay in La Caravella, The apartment was very clean and comfortable with a fantastic Seaview. The position is sublime and the staff was really welcoming. Private beach and service was very good. I read some bad reviews and I can say that are absolutely false made from a polemic people. Highly recommended.

Contras: Nothing

Prós: Nice Hotel with nice view and position

Prós: Best location in town! Nice to have a small kitchen. Room well maintained and clean. Attentive staff. Rosa was very friendly and helpful. Great restaurant right next door.

Contras: Mattresses were very basic. We had to be very careful with food to avoid ants.

Prós: The location is brilliant. Check in was pretty simple.

Contras: There is no lift and no coffee /tea in the room.

Prós: Is a great place to stay since is the only hotel/apartment beachfront, the location is the best, the rooms are big, very clean, beautiful and comfortable. The hostess Rosa speaks only italian even so she is wonderful person and very helpful,

Contras: they charge 10 euros/per day for the wi-fi that is a minus.

Prós: Fantastic position in the center of Positano, amazing stay

Prós: La Caravella was a wonderful surprise. Right on the beach. Close to restaurants and shopping. Room was clean and the staff was friendly. Would definitely stay again.

Prós: The location is the best right on the beach with amazing views both ways you look. It is clean, safe and well designed.

Prós: If you wish to enjoy a relaxed holiday, in the absolute prime location in Positano, La Caravella is simply the place to stay.

Prós: The advert specified two bathrooms.We only had one.Towels were not provided on daily basis.Beds and rooms were not made or cleaned on daily basis.

Prós: The location is fabulous as well as the view and all facilities were great. It is difficult to bring your luggage back and forth but if you are in shape, it is fine. Not recommended for seniors.

Contras: The air circulation was not good in the apartment and we could have used a fan since the curtains kept the air still but that is solvable.

Prós: The room is small, but bed comfortable, air-conditioning worked, it was clean and convenient for the beach and boat dock with restaurants nearby. For those who don't want to walk up and down the steep paths each time to go to and from the beach/hotel/restaurants, this could be a help, although there are stairs to the room. The window opens to the beach and you can hear the waves when the window is open. A little bit hard to find the entrance. It's accessed from the beach in front of the pay-beach area. The staff were looking for us, otherwise we wouldn't have known where to enter. There is no reception desk. Good budget place to stay if you're not planning to spend much time in the room.

Contras: As far as I know, no parking is available although the booking indicated otherwise. This is not an area accessible by car.

Prós: Tha staff was helpfull, but not invasive. The site is not operated like hotel, rather like rental rooms / appartments, well appointed and very clean. the location was exellent, on the beach, yet close to all other attractions like restaurants, shops, etc.

Contras:

Prós: The Location was excellent!!

Contras: They want us to pay cash, which wasn't stated on the website! I felt a little uncomfortable paying cash as she was hesitant about giving me a reciept!

Prós: The location was amazing and any minor grumble paled in comparison. Arrival was a little tricky as it is not clear how to get a staff members attention, some of the apartments in the block appeared to be privately owned. The staff were average in their interpersonal skills however as mentioned this did not impact on the stay. The apartment is literally gate, sand, beach. The water was crystal clear and we swam everyday. It was helpful having the kitchenette as the local restaurants are average.

Contras:

Prós: The best thing about this apartment is the fantastic location, right on the beach. We arrived by boat and only had a minutes walk to the front door. It's a nice traditional apartment and was exceptionally clean. The staff we met were also very charming and helpful. I'd definitely recommend this apartment mainly due to the easy location for access to the beach/ restaurants etc.

Contras:

Prós: From the time of checking in till check out every person we came in touch with was not only professional but they gave a homely feeling to us. We forgot the name of the restaurant manager/sommelier who is a local from Amalfi coast itself, made the wine n bites session and the rest of the evening over dinner delightful for us!

Prós: Everything was perfect.

Contras: Nothing.

Prós: Perfect location. View of Positano is amazing !!! one of the best on the Amalfi coast. The staff is SO friendly and so eager to help and please - really world class. One of my best experiences of any hotel I have been in.

Prós: Warm welcome and very helping staff. The hotel is wonderful with a magnificent view on the sea and positano. I really recommend this place

Prós: Everything wonderful especially the staff very helpful. Loved our room 505. Breakfasts were special. Since it was our birthdays ther gave us a special birthday breakfast.

Contras: Less rain

Prós: Breakfast, beach/pool.

Contras: Just a lot of steps. Still worth it.

Prós: This place was amazing! I stayed in a crappy hotel in Rome and I was too excited for this room. The staff was so nice and accommodating! I will stay here again and again! Thank you for making my birthday so very special :)

Prós: Balcony and the sound of the ocean. Very nice breakfast!

Contras: Front desk was not very friendly. We had to wait an hour for our room but didn’t tell us what they were doing or how long it was going to take. Then they took us to a room with no view and we had to upgrade for 40 extra euros to get a nice room

Prós: The bed was wonderful. We loved the balcony and hot tub. Thanks for taking such good care of us.

Contras: Everything was great.

Prós: The room was nice , staff were friendly

Contras: Paying extra for nearly everything, parking 55 euro a day as much as it cost to hire the car, jacuzzi on balcony of room 150 euro per day ,

Prós: The only bad thing about our stay in Palazzo Marzoli Resort was that it was too short!!! We could only stay for one night and what a shame it was - we absolutely loved the place. Our room was huge, clean, comfortable with a massive balcony facing the beautiful Positano view. Will definitely return when we get the chance! The staff was really lovely too.

Contras: Expensive parking space but I believe this is everywhere in Sorrento; no free WiFi

Prós: The view from the room was very good.

Contras: Poorly managed hotel, they charge you for everything, including wifi. The breakfast is not good. all the extras must be paid cash.

Prós: The room was large and very spacious with king bed, sofa bed and with ample space for even 3 guests (we were just 2 guests), including a large terrace balcony area with a hot tub (which we didn't use as it was $120++ euros per use), two deck chairs and an outdoor dining table and chairs, sweeping views of the ocean and buildings below. The space is very well appointed and the hotel is boutique, modern, up to date and well looked after. A shuttle is also provided for pick up/ drop off closer to the port but we did not use this as we chose to walk up 1km of stairs to get there (yes we are crazy, and certainly not recommended for everyone).

Contras: I did not like that we had to pay 10 Euro per day for the internet. And although they say as many devices can use the login details, only one device can be used per time. Therefore if you are 2 people, you will need to pay x2 to use the wifi at the same time on 2 devices. No free wifi is provided (not even in a common area of the hotel) so this was a little inconvenient and considering the price you pay for the accomodation, and the standard of this hotel it would be much nicer, more convenient and seem to make more sense for the wifi simply to be included - we've been travelling for 2 years now in all scopes of places from basic to high end and have not ever had to pay extra for wifi on top of a room cost, especially in a nice place. If the hotel just added the facility throughout the hotel, no one would have a complaint about it. Another thing to be mindful of is that the property is higher up in the hill and if you intend to walk everywhere, consider it might be too far for your liking. We love walking and running everywhere so it was absolutely fine for us but if walking long or steep distances is not your thing then consider this before booking.

Prós: Comfortable bed, large room

Contras: Things they dont tell you when booking: - car was taken immediately and parked and were told that was €45 with no other options given - wifi €10 - not good views of Positano at all - completely inedible breakfast, actually embarrassed they would serve it, I took a photo it was so bad. When checking out the next day, they tried to say parking was now €50, and tried to charge €20 for 2 drinks from mini-bar when price list clearly said €6 each, and then tried to get me to pay cash. I stay 100+ nights in hotels every year and this is perhaps the most dishonest and greedy place I have ever been. When was the last time you paid for hotel wifi? Especially in a $600+ room. Please, please be very weary and take note of the bad reviews so you don’t waste your money.

Prós: I have travelled a lot never come across such a bad hotel Worst stay of my life

Contras: Would never Recommend this so- called ‘Hotel’ to anyone. We have travelled all over the world but have never seen such an unaccomodating Hotel . The staff is good and do their duty well but the problem lies in the management/ owners . They don’t know what hospitality means . They charge you a HUGE amount but services are not as expected . They do not give free Wifi though now the entire world gives .They claimed to ‘include’ breakfast in our package . But we had eggs and were charged for the eggs and even toast - Even though we requested the staff that we only wanted eggs for breakfast and she agreed !! In the hotel room they keep a water kettle but this ‘hotel’ does not keep sachets of coffee , tea , milk , like all other hotels . No spoon for stirring too ! We asked for an iron but that also they could not give us for even 10 minutes !! It was my wife ‘s Birthday and we came to Italy to celebrate and asked for a small pastry - that also was promised but not sent ! The problem was they were not willing to do anything to make us ,their clients happy which is against the spirit of the hospitality industry.

Prós: Everything - property was amazing and staff so helpful

Contras: No wifi

Prós: The location was NOT terrible. It is higher up which allows for much better terrace views of the enchanting Mediterranean! The staff were extremely helpful. Most importantly the hotel was very CLEAN. You will not be disappointed if you stay here.