All good except staff are slow replacing coffee cups etc numerous others also commented during breakfast.IE It didnt seem like some one was managing your staff. If you advertise a Buffet on Friday and Saturday nights it is not professional to cancel because you are not busy IE The staff said its not on tonight because it is not busy= In a supposed 5 star resort a western person finds this cheap and will not come again.
Fantastic location. The friendliness of the staff and the level of service was supurb.
pool and beach
Rooms are typically good as most Victoria hotels. Location is bait out of town but this may be a good thing I did not feel that this hotel was nearly as well managed as other Victoria hotels. Front office staff were not very helpful and we had numerous problems with our food orders. Breakfast was below average
wonderful location, nice hotel staff, comfortable room, good price. no.
Very comfortable and luxurious hotel room right on gorgeous, not busy beach. Loved resort facilities inclu beach towel service
well kept garden and pool. friendly helpful staff. very very good breakfast computers needed to be in aircon room in the reception area
The garden and the beach. The extra tour we bought from the hotel, didn't meet the criteria written in the brochure. And the guide, -wait, there was no guide- the driver did not speak English at all..
Good security, location on the beach but you could still get privacy by the pool since there was a nice separation from the beach side. F&B not keeping up with the rest of the resort, no wifi in room, only in the lobby. You need to pay $1 to use the hotel computers of poor quality.