Hotéis em Pattaya

Rooms are very clean and comfortable.

Staff seem very distant and cold.

Friendly staff and luxurious

Pretty much everything was great. Staff was friendly and efficient, facilities were very nice, pool was great, etc

Restaurant is a bit pricey for the area, the jacuzzi was dirty and weak, and I didn't care of the "minty" bathroom amenities.

excellent

Location within walking access of many araes,security helpful

moved into a 01 bedroom suite safe security box was missing ,DVD player had been removed,returned to room at 1730 and room had not been cleaned i feel this was the forgotten room . Staff not friendly appart from security .

location

no outside pool...balcony view was a brick wall

positive points: Location, staff, comfort, all the hotel in general. Negative point: Water dificile to maintain same temperature during a shower, or very hot or very cold, but sometimes it works good

Exactly the resort surroundings we were looking for with many eateries a stones throw away. Convenient location.

Not enough food choices in the hotel. Only have one coffee shop.

great swimming pool,cozy living,great breakfast and good green surrounding. not very far off from walking street.

they charged 500 bhat for single lady guest.poor staff service.heavy charge for mini bar

Good value for Money. Near to the beach.

The Breakfast was too monotonous. Nothing exiting about the B'fast .... The staff (at restaurant only) was not too welcoming.

Big and nice rooms, a bit outdated, but impressive, no noise from the street and really good value for money.

Some distance to the beach but not really far.

excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel

the spa and massage.

its not so safe.

Conveniently located. Value for money.

Water was leaking from shower to rest of the bathroom

Very friendly and kind staff, but low cost performance during high season. I hope that price would be lower even in this season.

Sometimes bathroom is not well cleaned.

The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well.

Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.

I like the location of the hotel as its very close to the beach and almost the activities there.

The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping.

The price was a bit expensive compare to the 5 star hotels that I have been in other places.

i liked the sea view and the swimming pool i even extened to 5 days and got the same rate

It was a big hotel, not crowded. The pool was clean, wifi was good. Shopping centers are nearby.

The only drawback is that I had to walk from the hotel to go to the main road. They should have a shuttle service which could take us and bring us back to and from hotel to the main road.

The location is the biggest advantage of this hotel

Checking in and welcome drink. Giving me opportunity to get breakfast discount.

No security concern for customer because I called front desk for an assistance but no support at all. Asked for late check out and only one hour was granted but when I went to update the key card to find out that late check out was not updated so some fat girl was giving attitude about it. I asked for the front desk manager and then they decide to ignore me until I demand it right away. Front desk manager did not know her staff name so while manager is asking her name that she was on the phone ignoring the manager as well.

Swimming pool

Staff are not helping

Only reason for stay there

Location and breakfast

just the price

I was not given the room i paid for, the room was a trash with a crap bathroom and no shower tub

Great breakfast with excellent coffee, Seafood buffet for our dinner was super. Very nice sea view from the balcony. Lots of shops within walking distance. Very convenient. We pretty much enjoyed our stay even just for 1 night. We had been upgraded to a deluxe room, which we greatly appreciated it. Thanks a lot for making our wedding anniversary so perfect.

Quite small bathroom. The reservation person put my last name on the reservation form so the receptionist could not find my reservation in the first place. She called the reservation department, waited for a while and finally found my reservation. Then another receptionist or maybe someone from reservation department came along and complained her about this matter in front of us. For us, that was not proper behaviour. We just thought that she should have done that in the back office, not in front of the guest.

i like the location

rooms are small and room service is bad

The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food.

The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.

Like the location, cleanliness, and breakfast.

I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.

Newer hotel in northern central Pattaya, several hundred meters from beach area. Spacious room. Solid breakfast with real protein (not continental style) breakfast available at Jamison's Pub 50 meters from Hotel. Hotel has good potential but is not managed very well and tries to cut corners. Amari is not going to do well with running budget type hotels through the Novo brand unless they apply some hands on management as they are clearly capable of.

NOTE: Complaints made direct to hotel about each of these issues - They called three days later, but no follow up yet (Thursday following). 1. Parking Despite booking parking as advised on the website, our car was blocked in the basement parking area for several hours by a black 735I bmw which the hotel staff had no record of, nor could they do anything about. a demonstration of the attitude of certain guests and lack of adequate management by the hotel mana...

Nicely designed room

small car park and the room smelt of cigarette smoke and was not ventilated

Everything was perfect.

None

The hotel is new, clean, the service is good. It completely matched my expectations.

It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.

good room, quiet.

Wi-Fi didnt work and was overly expensive.

I like it for its small size( i like peace and quiet during the day by the pool. although they are adding around 25 rooms to make a total of around 70 rooms by March 2011 so it should still have the same feel.

Free wifi. Location was great, less than one minute walk from, the beach. You can easily take a Baht bus to walking street or walk there yourself. Nice and quiet street (soi 1). Good pool, nice facilities. Clean bathrooms, well maintained, everything works.

We were easy going and understanding, as well as well traveled, so literally there are no complaints at all.

The staff was friendly and very accommodating. The atmosphere was perfect for the reasons I made my trip.

Some items in the room were worn out or broken.

Good location , clean , nice pool

No tea or coffee unlike previous visit. They brought cups of water , then kettle with no cups ?? Apart from that ok.

Nice pool , location and quiet.

Room is quite big, 80 sqm, we stayed at Versace Suit.

The hotel is a bit too old. The whole room has smell. At night, we heard the noise from the pub down stairs.

The suite was spacious and very comfortable with a great bathroom but... (see below)

The Jacuzzi was broken and despite reporting it for three consecutive days was never fixed. The beautiful shower had low pressure and fluctuating temperatures - it was impossible to get anything like a comfortable temperature. The Multi-Gym was broken throughout our 3-day stay and the Internet was so unreliable as to be unusable although to be fair the hotel refunded the 1000 baht I'd paid for the 50 hours (ridiculously expensive but some of us have to have internet access.

Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.

The business floor has a dedicated lounge with staff, daily cocktails and special events. Really nice.

No

We were in Pattaya for business, believe it or not. The hotel was great for that purpose. We also stayed at the Marriott, which strikes me as vacation-focused.

The location was all right. Breakfast was ok.

Cleanliness need improvement. These are separated double room which is surprising and a bit annoiding.

Great customer services from the people at the front desk. They were very friendly and smile all the way to make you feel relax that you in the right place. Rose the manager was very friendly and helpful. Kung wasvery professional and friendly. The guys at the entrance were very friendly and helpful.

I couldn't find anything bad about my 2 night stay. I really appreciate everyone's effort in going out of their way to help.

The room is spacious and the location is strategic. Easily accessible to bars, shopping and is within walking distance to the beach.

The loud noise from the bars/pubs during night time

The breakfast was not very bad, but not very good either.... Pool was also ok.

The room was kind of old and not very clean. Need renovation if u ask me.

safe deposit box

Broken shower holder; dirty looking blanket that had fuzzballs as if bought years ago at a flea market; bathroom with mold all over the grout; unfriendly reception staff; noisy area.

You just get a room to spend your nights. There is a restaurant on the first floor but you can't even get a pot of tea from there. The hotel has no arrangement with the restaurant to have anything in your room. Hotel staff don't provide any information or map about the area. The only information in the room is a card telling you what you will be charged if you steal anything. You can very well infer what type of people might be staying here. I had to go to a better hotel and got a map from there. The Google map of Pattaya is the most inaccurate I have seen; even the street names are incorrect. Don't try using Google map to get to this location. Get a printed map from somewhere before you get to Pattaya.