Hotéis em Pattaya

The pools were excellent. Paying to use the kids playroom! For goodness sake... I know it was only 50baht but still. If you are going to charge at least plough the proceeds back into the equipment in the room.

Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.

Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..? ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..

Situation is really good. There is a disco 50 metres away.The person who took the photos for the hotel web is really good because the reality is far away from those photos.Plenty of mosquitoes.

I like the location of the hotel as its very close to the beach and almost the activities there.

The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.

Very clean... Parking lots are too far from the hotel building...

Infinity and Grand Hotel pools beautiful Manager and staff of Caprice and Grill Room restaurants are the only ones maintaining the old Royal Cliff 5* experience Rooms dated and repairs required Bathroom tiny and no place to put cosmetics Breakfast choice poor. For the expensive price. Very junior and young staff with poor command of English Hotel catering for large Asian tour groups