I stayed five nights so I have a fairly long experience. Room staff were excellent.
The internet is costly and does not include the usb port that business traveller needs. Laundry service slow. Front desk staff did not know bus schedules or routes and did not know major buildings in Riejka. No map of Opatikia. No porters!
The friendliness of the cafe and reception staff, the variety of dishes available for breakfast, the ambience of the hotel and its prime position in a beautiful city.
The single room that I slept in was very hot at night, but I managed this problem by staying up late!
there is an excellent Belle Epoque ambiance and the staff are most helpful very comfortable rooms
There is a long staircase to the hotel entrance which is not suitable for older people
Room and hotel was a hreat location in Opatija. Great value for the price.
One staff member on reception was particularly unpleasant. I didn't take his name (but grey hair and glasses) and was rude upon arrival taking my passport and not explaining why. Also was quite unhelpful on other occasions he was on duty, refusing to give me change to the internet terminal (in the hotel reception!) so I could not use it late in the evening.
great location, beautiful hotel, clean, great view
need more parking spaces