Newport Beach resorts

Contras: food service (both in room and at the pool lunch) was slow, inaccurate and not as expected. although the food quality was very good.

Contras: N/A

Contras: Price point more realistically ....

Contras: Front desk was great. Had an early check in. Staff overall was very slow and not to experienced when it came to bellman and room service. Every time we called for something we sat on hold for a period of time. Then when we left the resort i couldn't see out of my car windows. I had hard water spots all over my beautiful clean mercedes. The sprinklers covered my car and when i asked the valet to help with windex they looked at me like I was crazy.

Contras: The place is 5stars but the service and the employees are 0 stare

Contras: We loved everything

Contras: See above

Contras: Maybe decor needs updating

Contras: Found used silverware outside door at 4pm checkin. At 11:30pm silverware still there. Found used eyelashes on sink at checkin. No bathtub. Disappointed stay for the $220 nite rate

Contras: Surprised me with extra fee($57), resort fee and parking fee. Kayak price was great until you added extra fees and taxes which added up to not that much of a discount.

Contras: Parking is expensive ($25/day) and the lot is a bit of a hike from the hotel depending on which room you have.

Contras: Bar area is limited and subject to a lot of noise from families passing through or as part of a large concert crowd that can dominate the whole area at weekends. The resort is more than walking distance to most other shopping or restaurant areas or the beach. No quiet area for a drink and conversation.

Contras: Not enough restrooms for plaza room

Contras: The rooms I experienced were tired and worn With your doorway opening underneath a stairway along with the construction taking place it is unacceptable as a resort As I waited to be moved to a different room , other guests stood in the hallway waiting to have their own room issues rectified Bellman was helpful but my request to speak to a manager was not responded to Upon check out the clerk asked me twice if I had had the breakfast ( as I was lying the first time) but not if I had enjoyed my stay and with the older noisy air conditioner it was hardly an enjoyable room At that time I asked to speak to the Manager after a few minute wait I was told he's busy right now I stayed at another nearby property for the rest of the week and will not be back and I will be sure to relay my experience

Contras: Room service, Resturant, the whole hotel is out of date and need renovation

Contras: Parking costs additional $35/ day. Rooms are clean but feel old and cheap. They add 20% tip to the bill for any service provided...food.

Contras: The towels were cheap, resort and valet fees were excessive. I felt like I was staying in the holiday inn. Will never go back.

Contras: Self parking is really far from the rooms. Plus you have to walk up a steep hill to get from the parking to your room. They don't have ramps to some of the areas. Had to carry out stroller down to the pool with the slide. The walls in rooms are really thin. Our room was next to the maid service room so pretty much the whole nights we would hear door slamming, people talking and carts being moved around. On our last night we could hear a couple arguing in the next room for like an hour. We could literally hear every word. We had two small children with us so all the noise would wake them up. Pictures on the web look nice but in real life the hotel is not even close to it. The lobby is the only nice area in the hotel.

Contras: Room wasn't what I expected. My pool view was actually the view of a wall. Room was smaller than expected with no patio or balcony and beds were only full size versus queen.

Contras: Kids at adult only pool!

Contras: Pool area not cleaned up well....needs facelift badly! Bar Mitzvah at hotel was noisy at night. Expensive self-parking ($27 per day) and "resort fee" ($25 per day) adds significant cost to room.

Contras: Electricity was out for part of a night due to an upgrade, was this necessary during a holiday week? Hotel staff was prepared and notified us as to what would take place though. Parking and resort fees seem high for property.

Contras: The bathroom smelled like mildew and they forgot to clean our room one day. Bathroom is small, but room was a nice size with balcony.

Contras: The resort fee was an unnecessary and unreasonable charge. The Friday night brunch is $50 apiece and worth under $20. They served dried our turkey breast at the carving station that had to be covered in gravey. The beef chunks were very tough. Don't eat there. Bring snacks and drinks. A bottle of beer is $4.50 the resort store. Poolside service is only during summer. This is Southern California. Summer is year around.

Contras: Rooms are pretty dated. Nice if bathrooms in Bay area could be updated.

Contras: The couple we went with paid 100 dollars less for the same size room. Upon arriving at 9pm hotel didn't have our rooms ready and had to "shuffle things around".