Hotéis em Andheri East, Mumbai

Prós: The property is located very close to the airport, took us approx 20minutes in an Uber from the airport due to traffic. On arriving, I was amazed by the luxury feel of the hotel, it smells incredible as you walk in. There are so many staff on hand to assist in any way needed. The hotel could not accommodate our request for a pool-view room but upgraded us to the royal club package instead which was fine. The rooms were very comfortable and clean. Breakfast in the morning is a buffet with many options available.

Contras: The hotel is quite far from a lot of the things we wanted to see in Mumbai, eg Colaba. I had googled it prior to arrival and was supposed to be a 40min taxi ride, turned out to be 1.5hr taxi journey but this is not the hotel's fault, I imagine for business travellers it is a perfect location next to the airport. At breakfast in the royal club the buffet was often lacking, ie nobody around to refill juices and replenish the dishes.

Prós: Location is very close to airport, Staff were friendly

Contras: Smoking rooms are not ventilated properly, the smoke remains in room for hours

Prós: Luxury hotel 5 minutes from the international airport; helpful staff, wonderful service

Contras: Nothing really

Prós: Nice and friendly

Contras: Nothing I did not like

Prós: Good location

Contras: No variety of food (breakfast)

Prós: Quick check in, excellent spa and gym

Contras: needs an overhaul.

Prós: Location

Contras: The hotel charges 900 INR for Caesar salad and sends terrible salad leaves with whole Romaine lettuce leaves.

Prós: Clean, Friendly and Centrally Located

Contras: No

Prós: Very comfortable room, very clean. Staff is very helpful and polite

Prós: Breakfast

Contras: Locking the mini Bar if not paid deposit

Prós: Good breakfast and spacious rooms

Contras: Billing process. check in took long as rooms were not ready on time.

Prós: The hotel, especially the lobby, looks great, and if you are on a business trip you will find everything you need inside the hotel near the airport. The Fitness Center, Restaurants, and Spa are all available and fine. Staff is of course, very friendly and helpful. Especially the business people should like it as it has an amazing ambiance for formalities.

Contras: For a five star hotel, the guest rooms are only average. The equipment inside is quite old. And while the hotel is very close to the airport, it itself is located in a remotely located area.

Prós: Courteous staff and excellent service.

Contras: Nothing noteworthy. Just the hotel needs to be slightly spruced up.

Contras: Rooms are so dim that I could not work.

Prós: The courtyard is nice but you can’t access it. Also the hotel made an exception and allowed me to cancel an incorrect booking which was nice.

Contras: The rooms corridors and lobby was musty. The hotel could do with some general upkeep and maintenance as it feels a bit run down. The towels are not fresh and fluffy, the water in the shower doesn’t drain well.

Prós: The staff very friendly and helpful specially Mr. Ashley

Contras: Nothing

Prós: Very courteous staff

Prós: Great service

Contras: Pathetic food

Prós: It’s location n cleanliness n also staff was very good.

Prós: Room service, attentive staff and room as seen in photos online

Contras: The tables in the room and entertainment table were not wiped, they were covered in dust. Not good if you are traveling with a toddler.

Prós: Loved the service and location - only about 5-10 min from the airport. AND the room service was prompt and delicious!

Prós: Near airport

Contras: comfort

Prós: The staff was wonderful. The free shuttle to and from the airport (about a 10 minute drive) was invaluable. Just email them, let them know your arrival details, and they will be there as promised--even in the wee hours of the night. The room was clean and comfortable. It allowed us to rest well, get a clean shower, and nice meal before the next stop on our itinerary.

Contras: This was not a bother to us, but be warned that the neighborhood is not upscale hotel after hotel. We always felt safe within the hotel, but would probably be careful about going out alone or at what time of day.

Prós: the facility was great

Contras: The bed was not comfortable because I requested a king bed and I got a two single beds attached together.

Prós: What didn't we like?! The managers and staff were incredibly helpful, meeting our every need. The chef and his cooks prepared five star meals throughout the day and the free buffet breakfast offered delicious western and Indian food. We highly recommend Suba Hotel and will return if the opportunity arises.

Contras: Nothing!

Prós: i got great deal through kayak .rooms are neat n clean.

Contras: only cons is that they should not mention veg and non veg item in their morning breakfast and this really matter for me .i m pure veg .

Prós: People are super friendly and helpful. Really good staff but the night shift front desk person was horrible and asked me if I planned to bring a prostitute which I found very insulting. The person kept on saying about the no Prostitute policy which don't care about but he said it out of the blue after giving me the room keys. That same person was also very condescending and rude next day in the morning.

Contras: Night shift front desk person. Very rude, insulting and made my whole experience bad. Just because I was single guy checking in he kept saying about prostitute policies which I found very insulting. I even asked him why does he think he needs to specify the policy to me and he said because you are young guy checking in alone.

Contras: Cleanliness was terrible. Over priced.

Contras: I had to wait an hour for check in as the hotel kept saying they have not received my booking.So I had to call booking.com and resend the email confirmation.I had requested for a single double bed.When I went to the room and saw two single beds.The staff told me that my check in time is 1400.So he will shift me after that.Since I checked in my wifi was not working.I called them three times from 1400-1800 .They kept telling me they are sending someone right away but still no response.So eventually at 1900 I had to go down,complain to the duty manager and then my wifi worked after five hours of complaining.I also requested the duty manager to get me an adapter to charge my phone.He said they donot have it in the property but he said he would send his personal adapter by 2130.Before keeping the call I told him please don’t forget.Still no response.They did not bother telling me why the charger wasn’t sent to the room.Luckily I found a portable charger in my bag.In the morning when I woke up.I requested for an iron.After 30 minutes since I was getting late .I gave them a reminder call.Ten minutes later the staff came and told me that all the irons were given out but he was kind enough to iron it for me and get it to my room.But it took total one hour of my time to get my top ironed.When I reserved my booking on booking.com,I had entered my company details but during checkout,the staff couldn’t pull up that information too.Would you really expect this kind of service from a four star hotel!?

Contras: Every thing about this hotel was bad.

Contras: The worst hotel I ever stayed, wifi was not working, fridge was not working, cleaning of room was very bad, very bad smell inside rooms, reception staff was not helpful at all, concierge guy on our first day send us with taxi to colaba and he charged us 2200 rupees and next day we went with uber 300 rupees. Hotel staff are cheaters.

Prós: Location and Hotel facility was great !!

Contras: Internet services

Prós: staff services was good.

Contras: facilities, washroom facility, wifi..

Prós: Location is seems to be okay, but cleanliness very poor in the room

Contras: Room with toilet smell, even after the complain they didn't change the room, water leakage from to AC line, no WIFI and no TV network in the room,