Hotéis em Andheri East, Mumbai

Prós: Food

Contras: The staff, foodand facilities

Prós: The service was outstanding and the proximity to airport was helpful. The restaurant food was excellent. Go visit Nanu in the spa for a lovely mani- pedi!

Contras: No

Prós: Beautiful hotel with excellent service

Contras: No -

Prós: The whole Hyatt staff were truly amazing the way they looked after me. The hotel observed full lockdown conditions whilst still managing to maintain a 5+* service for all guests. My respect and gratitude goes out to them all.

Contras: Being under lockdown conditions

Prós: Hotel was very good the view the pool

Contras: Hotel is a bit expensive i had difficult time checking in and with foods. The tea there was rs800 which is ridiculous

Prós: Great location - literally 5 mins transfer - from airport. The hotel is one we have stayed in 7 or 8 times previously. It is consistently good (at the things it is good at) and consistently disappointing at the things it needs to do differently/better. The exec rooms are a good size with a good view over the pool. Huge shower, full bath and spotlessly clean. Great health suite, excellent facility and super clean! The exec lounge is a handy extra... somewhere quieter to go for pre-dinner drinks and to have breakfast... but this is where our main grip occurred...

Contras: This hotel does not understand that an exec lounge is just that... and should only offer small nibbles and a glass of wine / spirit - it is NOT there to feed the exec guests. WHY? Because it is restricting the hotel of potential revenue. The sight of people troughing away like they are never going to be fed again is very sad to see. The hotel should put a stop to this. No other hotel I know tolerates this approach. If guests want dinner... they should go to a restaurant downstairs. As it was on each occaision we came to the exec lounge to have a pre-dinner drink before going to Stax there was nowhere to sit because of the gorging and troughing! This is something within the hotel purview and really should be addressed. The only other grip, as it turned out is STAX. The staff are not great, the food service is painfully slow, the restaurant deserted (I believe partly as a consequence of what I have already written). But when you are showing two guests to a pre-booked reservation in an almost empty restaurant do NOT walk them past the only two tables that are still dirty and not cleared away... do not then put us right next to the only other table of guests in the whole restaurant and for goodness sake when two guests order starters and then main courses by all means bring the starters together BUT to then bring one guests main course almost immediately and for there then to be a 10 minute wait for the second main course to arrive is simply appalling. Only to be made worse by the fact that when I then started to eat, and my partner had already finished his meal, the chef comes out, interrupts me - simply to apologise... good grief - bad decision. When I then offered feedback and said I thought the guest experience was poor, disappointing and I wasn't happy they had the cheek to charge me the service (although the HR has a policy of happy with service - or don't pay) but they charged it. Will we stay again...

Prós: We had a fantastic experience. The best part is Service. Excellent property. Breakfast is just fabulous. Breakfast menu seems like endless.

Prós: Everything!! The hotel feels like an absolutely safe place to be during this 21 day lockdown. The staff have been amazing from the general manager to the gardener !! The food & service are excellent. I am so lucky to be here during these difficult times for everybody. My humble thanks to all at the Hyatt Regency International in Mumbai xx

Contras: Being stuck in Mumbai on lockdown, but I am so lucky to be in this beautiful hotel and it,s fantastic staff.

Prós: Comfortable and Convenient

Prós: Great!

Contras: Nothing

Prós: The staff were very friendly. Alex the waiter in particular was very friendly and helpful. The gym had a decent array of equipment. It is a 5 minute taxi ride to terminal 2.

Contras: There wasn't much to see in the surrounding area but then again that's the deal with an airport hotel

Prós: Cleanliness we liked the most!! Security is very good!!!

Contras: After paying so much breakfast was not free. Morning breakfast should be free for guests.

Prós: Everything

Contras: Nothing

Prós: the location is great for a quick transit in Mumbai, as the location is very close to the international airport. The check-in was very quick, even at a late hour. Nice facilities outside (pool)

Contras: there is unfortunately a lot of noise, I guess from the construction at and nearby the airport. That bothers the guests not only during the day but also during night

Prós: Basic clean nothing special in terms of accommodation. Grand public areas and lovely restaurant for top end Indian food.

Contras: Few towels provided and basic in terms of rooms. Service varied between cold and disengaged to very helpful depending on who is providing the service. A consistent customer experience would be much better.

Prós: The location of the hotel. The breakfast was awesome, excellent selection!

Contras: Needs modernisation to match their hotels in the West. I also found that staff don’t communicate with each other about requests. I had a delivery that evening and the courier was told I had checked out, but luckily the driver insisted that they call my room.

Prós: The individual attention to detail was truly appreciated. Definitely a wonderful property to stay at - will be back thank you

Prós: Clean, Friendly and Centrally Located

Contras: No

Prós: I was amazed at this Holiday Inn! The hotel and the property are incredible, unlike any other Holiday Inn that I've seen. Usually, these properties are a budget to mid range level, but this particular location is top notch. It has a rooftop infinity pool, a great boutique spa, and the rooms are really spacious with a rain shower. The staff was also really helpful and soo polite. Rehan, one of the IT guys, helped me out numerous times in one day to help me get my devices connected to the wifi. He was very helpful, courteous, and patient. I would highly recommend staying here if you have a long layover in Mumbai and want to stay someplace close to the airport. I missed my connecting flight and this is how I ended up staying here. The hotel also has a complimentary car to take you back to the airport. Excellent value for the price!

Prós: I loved the friendliness of the staff, the comfort of the stay and that they catered to our unusual requests. Absolutely loved the breakfast.

Contras: There was a bit of noize as there was a wedding in the hotel.

Prós: I like all

Contras: Sometimes move to other room But it's OK means no big issue

Prós: Most everything

Contras: The English breakfast was a bit tasteless

Prós: everything

Contras: nothing

Prós: I was sad because it was my birthday and was feeling alone in the morning of 13th March 2020. At around 10 am, I heard a knock at the door and I opened... A waiter was there with a beautiful birthday cake for me and wishing me happy birthday. I was so happy and realized that even my biological family was not there, the Holiday Inn family was there for me. I always use Holiday Inn hotels for all my overseas trip, but this one was exceptional and I shall not be able to forget it. Heena Kanoor, the guest relation executive was just incredible as she was the one who organised the whole surprise for me with her team. I therefore asked her to wait for my friend Dr Kaushik Barot as I have planned lunch with him. We had lunch and then Heena and her team, Kaushik and myself, we cut the cake and everybody wished me happy birthday and took some pictures. This day, every staff I met from the security guards, the waiters, the front desk officers and even the car driver who picked me to the airport knew it was my birthday and they all were greeting me happy birthday. It was a wonderful and unforgettable day for me. I would like to thank Heena Kanoor and her team in her constant endeavour to exceed guest expectations. Thanks also to Jaffar in Henna's team, the two ladies next to Heena in the picture ( I do not know their names) and Mussudin in the restaurant who also showed so much passion in delivering excellent service to me. This is excellent service and congratulations to the HIMIA who has such professionals in their team!!

Prós: Great food. Good location. Good prices. Excellent friendly staff

Prós: Location

Contras: Pillow in bedroom was dirty. Prices of drinks in bar were very expensive, and wrongly described- ie a pint bottle of Kingfisher was only 330ml and not 440ml

Prós: Our flight was delayed by an hour and the staff happily agreed to extend the room complimentary to us for an hour and half..when we asked for it. They were really understanding.

Contras: We had checked in very very late in the night around 3 am. We asked that ifp

Prós: Buffet dinner and breakfast were excellent. Service excellent. Rooms were a good size, very clean and comfortable. Location great for transit. It doesn’t appear to be the most family friendly area though, perhaps Colaba better for young families. Facilities very good.

Contras: Pool was full of pigeons! But very nice nevertheless.

Prós: Value for money

Contras: Clean

Prós: Nice and spacious room. Courtesy of staff.

Prós: We chose this hotel for its convenient location. It was clean, comfortable and friendly, and the restaurant was particularly good, with attentive staff, plenty of choice and great food cooked to order.

Prós: I am staying here for many years

Contras: Excellent hotel for short stay long stay

Prós: Clean, great breakfast, really friendly staff Close proximity to airport and reliable airport pickup

Contras: Taxi was a little expensive for pick up

Prós: The location is near the int'l airport. If you'll take the auto rickshaw you will reach within 10-mins. I like the breakfast it's authentic Indian food but not very spicy. The hotel is secured and it's necessary for a female business traveler like myself. Check out my travel blog - www.startup-nomad.com to see the photos and reviews. :)

Contras: Outside is very polluted but it has nothing to do with the hotel. Also, the Internet is slow but it's working fine.

Prós: Loved the service and location - only about 5-10 min from the airport. AND the room service was prompt and delicious!

Prós: - Good location, very near to the airport. Just 5 min. away by tuk-tuk. - Good and helpful staff - tasty breakfast and food - big room - the room is managed by an ipad, what is very comfortable and easy. - mentioned qibla direction for muslims I can recommend the hotel to other people as well.

Prós: Food is really nice

Prós: Everything

Contras: Perfect stay every staff in the hotel are a credit smiling all the time from the front desk to the people who greet you I felt like loyalty i arrived at 9 by 930 i was in my room with no extra charge the lady on the desk was brilliant the room was amazing thankyou so much for everything gutted I had to go home the next day I will be staying longer next time the best hotel staff you will ever meet well done your a credit to a superb hotel thankyou very much

Prós: The staff was wonderful. The free shuttle to and from the airport (about a 10 minute drive) was invaluable. Just email them, let them know your arrival details, and they will be there as promised--even in the wee hours of the night. The room was clean and comfortable. It allowed us to rest well, get a clean shower, and nice meal before the next stop on our itinerary.

Contras: This was not a bother to us, but be warned that the neighborhood is not upscale hotel after hotel. We always felt safe within the hotel, but would probably be careful about going out alone or at what time of day.

Prós: What didn't we like?! The managers and staff were incredibly helpful, meeting our every need. The chef and his cooks prepared five star meals throughout the day and the free buffet breakfast offered delicious western and Indian food. We highly recommend Suba Hotel and will return if the opportunity arises.

Contras: Nothing!

Prós: i got great deal through kayak .rooms are neat n clean.

Contras: only cons is that they should not mention veg and non veg item in their morning breakfast and this really matter for me .i m pure veg .

Prós: People are super friendly and helpful. Really good staff but the night shift front desk person was horrible and asked me if I planned to bring a prostitute which I found very insulting. The person kept on saying about the no Prostitute policy which don't care about but he said it out of the blue after giving me the room keys. That same person was also very condescending and rude next day in the morning.

Contras: Night shift front desk person. Very rude, insulting and made my whole experience bad. Just because I was single guy checking in he kept saying about prostitute policies which I found very insulting. I even asked him why does he think he needs to specify the policy to me and he said because you are young guy checking in alone.