Hotéis em Basmannoje, Moscou

Prós: Really friendly staff who went out of their way to be helpful

Prós: Fantastic design, spacious rooms, friendly staff

Prós: Everything here was superb. The level of service went above and beyond my expectation. The staff were so nice and attentive. Delicious breakfast (try the butter omg). EXCELLENT location, extremely convenient. Once you exited the metro station, turn toward the left. The hotel street is the one with the theater in the corner.

Prós: Hotel is ideally located - about 300m walk from 3 metro stations in a cluster that served separate lines (1, 6 and 10) that gave direct access to a number of tourist attractions, and great connectivity options to other Metro Lines. Breakfast was great - a very extensive continental breakfast which varied everyday and concentrated on local produce. Great coffee brewed to order and a wide range of juices. Staff were all excellent - English wasn't fluent but more than adequate. Photos on web do mot mislead about the room. A considerable number of books on Russian artists in the room and original paintings on the walls.. Floors were wooden. Housekeeping was scrupulously good

Prós: The staff were excellent and responded immediately to any requests. They even gave me a bottle of champagne for my birthday without being asked! The location was also great, just a 20-minute walk from Red Square and close to a metro stop.

Prós: The hotel is more like elegant gallery with modern designs everywhere. There are art exhibitions on the wall and design related magazines in the room. It even has small library. Breakfast is fantastic, really healthy and delicious. Friendly and helpful staffs speak English. I will definitely recommend this hotel to others who travel to Moscow. Close to metro station. About 20 minutes’ walk to red square. Bonus: I needed to catch an early flight and checked out around 5:30 a.m.，the staff asked me if I need they order taxi for me and they grab me some croissant and coffee to go for breakfast.

Prós: All

Prós: Very friendly personal and very good breakfast! Nice rooms as well!

Prós: The range of food for breakfast was greater than expected and the service excellent

Prós: The staff was VERY VERY helpful. I had a personal problem which has been solved thanks to the staff Room clean and quiet Wi-Fi = ok ++

Prós: Nice breakfast spread lot of variety, Metro station nearby, staff very friendly and nice English speaking. Clean rooms very modern rooms ..rooms same as the photos depict.

Prós: Great place, modern and fresh. Breakfast has gotten better as well I think.

Prós: Great location close to metro and places to eat. Comfy room with good bed and bathroom.

Prós: Great location, very good breakfast, very nice stuff. Great rooms.

Prós: Cleanliness, staff speaking good English and helpful.

Prós: Location and BF

Prós: Clean and spacious room and spa zone

Prós: everything was super, as usual: the room, the breakfast, and the employees (efficient and friendly)

Prós: Comfortable room and staff are English speaking and rather helpful.

Prós: The reception staffs are so friendly, and they're willing to spend time on helping us when we were having troubling since it's our first time to Russia. We do really appreciate the assist they've given to us.

Prós: The pool and the fact that there was a kids corner - came in very handy as we had a 10 months old with us - so he could haves place to crawl and play

Prós: Breakfast chef did amazing eggs Benedict! Check in staff extremely helpful, spa area was lovely

Prós: location

Prós: Cozy and beautiful hotel, really big room with private bathroom, big bed and sofa, 24 hours reception with very helpful staff who speaks English, room for the luggage before or after check-in/out, perfect location on walking distance from the main landmarks, restaurants, shops and metro stations.

Prós: I liked the care and service of the girls at the reception. Alexandra and Olga made sure to promptly resolve an issue with the room. Real attention to the client. Thanks!

Prós: Cosy hotel – спасибо! Very comfortable & clean & safe; relaxing shower & nice bathroom; no elevator; very helpful, friendly and care-taking staff (well English speaking); 300m from Китай-город (Kitaj-gorod) lines 6 & 7 metro station (use "exit_5"!); around the corner to really impressive bars & pubs (incl. Propaganda, and "Left Bank" Jazz Club), and some little supermarkets, in walking distance to Kreml / Red Square (10 minutes walking time). From DME or SVO airports, use Аэроэкспресс (Airport Express) trains to corresponding Moscow terminal, then change to metro line 2 for Новокузнецкая (Novokuzneckaja), then change to metro line 6 for Китай-город (Kitaj-gorod) - do avoid overcrowded metro line 7 (or 3) with luggage...

Prós: Well, It is quite complicated to rate and describe this hotel. The location is perfect (15/20 min to Red Square), staff is really nice (good english), the rooms are really clean (no problems, bathrooms clean too), so the most important things for me were as i wished and expected. I would say that you basically get a decent service for the money, and with a little bit of attention paid to the "little things" (more hangers, newer night lamp, a kettle for tea or coffe...) the experience would be really good.