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Cleaniness Elevator malfunctioning
The staff was amazing as . I love staying here. They really go above and beyond to make sure you are comfortable. The breakfast is always a wide variety to suit everyones needs.
The hotel was very clean, as soon as we walked in we were greeted by a very processional staff.Our room was more than what was expected for the location and the price we paid. Breakfast was greet! I enjoyed everything about my stay.
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conveniently located to where I needed to be. excellent continental breakfast everything met my expectations
Location. No helipad for my helicopter.
Very helpful and friendly staff who were all responsive to my requests for various assistance
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Small ironing board
Staff and rooms
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Clean, quiet, extremely comfortable, and exactly what it was promised to be. Everyone from the front desk to the housekeeping staff was helpful and friendly. Nice little snack shop came in handy with my late check in. Forgotten toiletries were also available at the shop. I ate twice at the bistro and the food was great. Healthy options available there. Overall, a wonderful experience. Nothing
The location pretty good, nice surroundings. Close to shopping and entertainment. Only thing I didn't like was my rooms bed was a little on the hard side but everything else Elias great.
Plus, the hotel is perfectly set up for business travelers. The kiosk for printing out airline boarding passes in under 1 minute was fabulous. The little "store" which stocks goodies to munch, toiletries one may have forgotten, and the bar/restaurant that is very accessible is one of the best things about this hotel. Rooms are nicely set up as well. would highly recommend it for business travelers.
Location, travel time to area attractions, and staff. Reservations was mess up we had reserve 2 queen beds, but got a king room. Hotel was book for the night the staff when out of their way to get us in the right room.
Cafe/Bar close at 10pm
Location to interstate and grocery store was great. We were given a handicap room, which had a roll in shower with a curtain and shower chair. Being a non-handicap couple, I was disappointed when we were unable to move to a room with a tub. I asked for a discount but the lady at the front desk said she could not provide me one since I booked though an outside source.
The rooms where spacious and clean I wish they did room service
I liked the rooms had king size beds with sofa beds available. The room was clean and the beds were comfortable. Check out was at noon so that was great! Overall it was great stay with no issues at all. My only complaint and it's very small was upon arrival at check in I had to wait while the front desk was explaining some procedure to another employee. I guess whatever he had to tell her couldn't wait, but i would have appreciated being checked in first and have the employee wait instead. Again not a big deal but worth mentioning.
Clean, quiet, free shuttle, extra helpful staff!!!
Overall seemed like a good place at first. Comfy bed. The bathroom was dirty when we checked in. Disgusting.
Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Run down and dingy.
The room was spacious and the bed comfy, but the bathroom!? I loved the decor and fixtures. It was like a mini spa and I wished I could have stayed longer to utilize the pool and work out room. Would definitely stay again.
Proximity to the airport and an hourly shuttle. Breakfast and the breakfast area are quite nice. The rooms are comfortable and quiet.
There was no water between the hours of 11-5 am This was a maj. Health concern and it was told to us only after we got in our room , in a letter put under the door!
Everything, staff is friendly and professional. The breakfast was delicious and the rooms are clean and spacious! The beds are too hard. Rough on the back, i would wake up sore.
Bed sagged in the middle. Made for a very difficult night sleep. Room 502
quite, peaceful nothing
Really good nice clean quiet
Rooms were big enough It smelled like smoke
I needed a room for a couple of nights while I was working in town. I came in late and slept in each day. I cannot comment on the breakfast. My room was clean, copious channels on the Cable TV. I found the experience more than adequite and would recommend the hotel.
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
practical no room service
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
Close the airport The smell of the place
Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
Location Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
I liked the location of the hotel itself I had young children, and the hotel did not provide any channels so that my kids can watch TV, it seems like the hotel is a stop over for adult only entertainment, my neighbor handling his business with his lady friend and it could be heard, I'm just glad my kids were sleeping at the time. Bathrooms were way too small, not enough amenities.
Staff Area Value for money The Carpet smells
The only bad thing was the stale bagels for breakfast. If all you offer are bagels, muffins, and cereal.......oan juice.....the bread could at least be fresh. Other that it was great and I will stay again. We found this nice cafe/liguor store bar right down the street serving breakfast, lunch, and dinner.
The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Clean and nicely designed General Manager was a bit snippy
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
Comfortable No shops nearby
The hotel is clean, close to Miami airport, and the WiFi is excellent. The hotel is a bit dated, rooms are clean but slightly musty, only one available computer to browse/print boarding passes.
The confort n price
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
The location It is not value for money. The price does not correspond to the quality of the service and facilities. It is not recommendable.
The personel is very helpfull and client minded. The service is excelent for this category. Transportation service is good. The location is good for shopping major shops in walking distance and they provide transportation to nearby shops. In the room we stayed in there was no window to let in fresh air.
attention, clianliness, breakfast front desk attention, painting, poor presentation
It is conveniently located. The room was clean and presentable. Overall, I would definitely recommend this place to anyone wanting to explore Miami. It is a budget friendly place to stay.
it's not far from the airport, with possibility for shop just 5 min away.
It was clean. My room was quiet. The staff were helpful. The hotel does not live up to it's name. It is not near the airport. The taxi to the hotel cost $30.00. The shuttle does not run after 11:00.p.m.
Front desk staff was outstanding, very professional and helpful. Nice shopping mall across street with convenient shuttle service. Shuttle service to cruise ws very NICE;lIMITE Limited menu in dining room.
I waited at the airport for the shuttle bus for over 1 1/2 hours and had to call the hotel 3 times before a bus finally arrived.
The staff was very friendly, and the first impression is the best, I dont know his name but he is a bell man, who drives the hotel bus, he loaned me his cellphone, without me asking, all i asked was how do you dial a local # on a the hotel phone, and he kindly assisted me, and i appreciate it, he made me feel as if i was home where the people are so friendly and nice......please thank him for me.......I was the birthday girl, which was may 07th and he sang happy birthday to me.......all together the stay was very relaxin I asked for a wake up call for 07.00am sunday morning and i did not get that call, i wanted the wake up call to catch my flight back to turks and caicos........i called the front desk about 2am early sunday morning and i spoke to a gentlemen....and he said ok mame it is done......but yet still i never got the call......and i thought it was unprofessional.....its a lucky thing i set my phone alarm for the same time and it went off
Localização Péssima escolha. Fiquei somente uma noite antes de ir pra Orlando e agradeço muito!! Carpete com cheiro de molhado. Internet não funcionava, cobertores e toalhas solicitados não chegaram nunca. Bagunça e caos! Enquanto fazia check-in a recepcionista recebeu pelo menos 5 ligações com reclamações...
Bathroom was nice, but maybe just location. It it too far to technically be labeled as an airport hotel, plus just our fault for assuming cheaper hotel and expecting more. More just Miami as a town, scary place no English. I do and have liked all the other Ramada Inn's I have stayed at just not that one ever again
Everything is in goos shape Service
people at nights in the lobby
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
The atmosphere, design No complaints
I enjoyed myself the bed was wonderful
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
The beds were exceptional as was the staff. They were all wonderful to us - we were stranded in Miami waiting for a flight - not knowing whether it would go - due to bad weather. We could not ask for nicer people to help us out!!!!! The hotel could use some updating BUT their staff makes up for any deficiencies. A perfectly good reasonally-priced facility for short-term stay.
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
The cleaning crew was friendly The internet was down for two days and the staff did not seem to care
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
Close to airport
I think that any hotel that charges a mandatory fee should have that fee included in the price of the nights stay
Time-worn, shabby, understaffed.
Couldn't tell, I was glad that I only had one night there... So much everything...
Nothing. Totally different from the photo you see in web site. Over charging for every thing beside what you paid on line Charging again , its a fraud. They charged me 18 $ for wifi but I couldn't even download a photo because it was so weak and dc again and again. Terrible!!
Good and clean room The breakfast could be more organized. One day there wasn't breakfast.
I love the friendly staff, clean room and location. You cannot beat the price. Beds could be more comfortable
The attentiveness of the staff at the front desk.
The location we were seeing a game at the stadium which is walkable from hotel The only bar/grill in the hotel is closed from April-Aug. Fir redecoration. So if u want to get any food at the hotel or a drink then your out of luck. We asked at the front desk where we could go to eat and the lady had no where to advise us! A cleaning lady who overheard the convesation pointed us in the direction of the casnio next door who serve fast food and also have a restuarant, she was helpful and pointed us in a short cut to walk.
Reasonably priced easy access from florida turnpike
I like the convenience of the facilities and sevices including easy parking and free breakfast supply.
The hotel had good breakfast and ample parking and was close to the freeway but a good 30 minutes from the beach. The beds were horrible, I have a back ache after staying there for the weekend. I had a double room and both beds had major slopes. I had a do not disturb sign and the maid trespassed and entered my room and cleaned it while I was away. The hotel is in need of a renovation, you can tell it was a nice hotel 20 years ago. This is a 2 star hotel at best. The gentleman that check me in at 11:45pm was very rude. He never said welcome nor expressed any pleasantries. He needs to be in a different job, he does not have the personality to manage the front desk.
Came for a weekend trip, just stayed one night. Nice building, pretty decorations. Staff was nice, great complimentary hot breakfast. They share a pool with the place next door, and we took a nice night time swim. Rooms were clean and tidy, nice to have a mini fridge and other kitchen things. Location was okay -- not great but not too far from everything. Overall was an excellent visit. We asked to check in early, and they said we only could if we joined their program -- not a big deal, but clearly rooms were clean and ready but they didn't want to let us in a few hours early unless we joined up.
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
smells bad everywhere, fruit on breakfast is from cans. no refrigerator in room
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
The coffee It was old, shabby and out of the way
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
Close to the airport The room was smelling really bad and it was dirty!
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
The smell. Your p tak needs to be removed and cleaned room 430.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!