Location was beautiful and staff were polite. Overall hotel was kept clean and appealling. The weather was very hot on our stay and the rooms were not airconditioned, which made evenings in the room very uncomfortable, especially for the children, did ask the staff if they could do anything, fan etc but nothing was done. That was the only bad thing about our stay.
Clean big room. Nice breakfast. Good situation. Balcony shared with another room was poor.
The staff was always very nice and helpful. The hotel is situated in a very quiet place. The nearest bus stop (local tourist bus for Malcesine, Campagnola, Navene...) can be reached within 3 minutes. Another advantage was the swimming pool. You could buy a 3-course dinner for extra 6 EURO - for this money the food was more than good. The overall impression was very positive. The hotel is NOT situated where the map on booking.com shows it. The map on Booking.com situates the hotel close to Retelino (to the north from the center of Malcesine), while in reality the hotel is situated to the south of the center of Malcesine, i.e. if you want to go surfing, you have to go by car or by bus. As far as the hotel is concerned, the only real disadvantage was that my room shared the balcony with 2 other rooms, which is quite inconvenient especially when your neighbours are smokers - you get the smoke into your room.
the personal was kındful
clean too expensive, very dated decor
We loved the location of the hotel and the very pleasant staff. Malcesine was beautiful and I highly recommend a visit there The only disappointing thing was that our room was quite dark and the balcony was shared with other guests.The hotel was full and we couldn't move rooms. I would definitely use the hotel again but would upgrade to one of the rooms with the wide open views
The wonderful staff, great restaurant and lovely welcoming atmosphere, plus, of course, the breath-taking views.
The location The paper thin walls and dated decor.
A good hotel with an excellent half board offer. Good wine list with very good prices.
Quiet, good location, super staff, lake view. As bar closed early a fridge and kettle in the room would have been good for early morning and late night coffee.
Nice views from the balcony, excellent breakfast (for Italy :), close to Malcesine, and bikes were for free at the hotel
The hotel room was clean, and came with the (paid-for) view of the lake. The breakfast was adequate. This is not a 4* hotel - it's not even a 3. We booked 3 nights but stayed only 1 such was the disappointment. There is no hotel staff after 18:30. This is a joke for a "4-star" hotel. There is no air-conditioning and no refridgerator. No fridge + no staff = how are you meant to get a cold drink at night? Answer - walk 3km to the town and buy some... When we asked the hotel staff about the lack of fridge and air conditioning there was no concern, and no equipment was available for hire. When we checked out after 1 night there was no concern or questioning by the staff regarding any issues. I suppose they were happy to get their money for nothing. You have to enter the hotel via an underground garage at night - what a joke.
The staff were very friendly, attentive and most helpful whenever we needed it. Very clean and tidy throughout No food available at night or lunch. Getting in front door at night would be helpful as opposed to through the underground garage.
The staff were excellent and the hotel and grounds were well kept. God swimming pool. The rooms were quiet tired and could do with some updating. This is a good budget hotel within the Malcesine area but approx 3k from town centre although hourly tourist bus is only €1.
Excellent location in the center but without noise, very convenient to lake front, castle, best restaurants and public transport.
We were attending a friend's wedding at the Castle in Malcesine, and this hotel was ideally located for this event. Very good value for money for our 3 night stay - the room was clean and attended to each day of our stay. Very helpful and friendly staff. Being right in the streets of Malcesine, it became noisy fairly early in the morning - but this was a small price to pay.
Stayed here to attend a friend's wedding at the castle. Lovely place, Gino very helpful, providing us with a free card for the carpark which saved us a lot of money. Room was spotless, wardrobes had a funny smell though so we didn't put our clothes in. Nothing fancy but cosy and friendly for the money. Would recommend and would stay again.
The staff especially Gino were courteous,pleasant and only too willing to ensure there was nothing more we needed. The breakfasts were varied and plentifull. All in all a most pleasant and enjoyable stay u No complaints at all.
Location - right in the middle of everything. 2 minute walk to the lake (go round the castle if you want to go for a dip). Easy access to shops and bars. They also provide free parking if you ask and breakfast was fine! No balcony or air conditioning - but it is a cheap and cheerful hotel!
The best feature of the hotel was the location as it is right in the heart of the town close to the harbour, restaurants,castle and shopping. The staff were very nice and the room clean and functional although the facilities were basic. The only thing I was dissapointed in was the quality of the breakfast. I wasn't expecting much but I did feel there was a lack in basic items such as yogurt (on some days) eggs drinking chocoalte and some fruit.
As a solo traveller the room was of a decent standard and always kept clean have stayed in many single rooms often shoved somewhere at the side ,this was one of the better rooms in which i have stayed given the price . The staff were always helpful when i needed them and left me to myself which suits me . Yhe Hotel itself was in an excellent location within the town . A pub next door which had football on being a big footie fan that was good with being away on an International weekend .Good value for the price would stay again if or when i go back. The only minor thing is being so central dont have an early night if there is live music on nearby .
The location is exellent and price
Very nice man in the reception, room was clean, breakfast was good and tasty and the location is great.good value for the mony!
Central position. Because of central position, there was some noise on an evening from nearby entertainment.
Excellent service and luxorious facilities. Relaxing, silent and very romantic atmosphere.
The location was stunning. The staff were friendly and efficient, but always discreet. The hotel itself was a delightful mixture of old and new. A small suggestion. Being English I like to drink tea with my breakfast and I feel that a better brand could be on offer and Earl Grey should be available.
Scenery, staff attitude, hotel grounds & facilities
excellent staff & food
Location was excellent. Staff very efficient thay organised me a transfer to and from the airport which was important to me as i was travelling by myself. Nothing
The room was small but neat and clean. Staff always polite and helpful. They also offered keeping luggage after we checked-out. The place is central and very close to the city's main landmarks. And food at Alpino restaurant is good. Breakfast did not offer very choice.
Excellent location, central to shops, lake and restaurants. Friendly staff and excellent value restaurant/pizzeria. Booked a single room which although had a balcony with a view of the mountains was very small and cramped.
The staff was fantastic and they made sure that we were always happy. It is a very central hotel close to all amenities, centre of the town and in a very scenic spot. Another point to mention is the fantastic food at the hotel restaurant at very good prices. Definitely would recommend eating there. We really could not find any fault with this hotel.
Excellent central location, very helpful staff, value for money. Small room, no pool.
The staff were very friendly and the adjoining restaurant served very good food. It was a bit noisy early in the morning - passing traffic and other guests children.
The village is beautiful and the view from our room to the lake was nice and unexpected. The staff were very helpful and provided parking at no extra cost
This hotel is set in just the right spot, the staff are excelent and the rooms are comfortable with what you would expect with the price. in my view this is one of the nicest areas around garda and a lot of people agreed, would deffinatly stay here again unless spending more money! No
Beeing actually in the middle of old town. Good restaurant, not too pricey. Very kind staff. No ac, no fridger in room, not enough parking space for all guests. Parking in the town is very pricey, not having fridge, means you can not store any of shop bought drinks in your room.
Its situation. The car parking arrangements.
Family run hotel, interested in their guests, beautiful location - overlooking Lake Garda, all rooms with balcony, rooms with excellent specification - recently updated. Lovely gardens with enough loungers for everyone, shaded by trees, drinks and food brought to guests in the garden if they requested. Trouble-free booking of trips with reception. A number of languages spoken by staff. Tennis could be arranged at the adjacent hotel. Other guests regularly returned. Nothing at all.
very friendly and helpful staff. Arranged travel etc without any fuss. A most pleasant experience no
Location, room, food staff friendlyness and helpfulness, views. Quiet and relaxing. Walk into Malcesine
Facilities designed to allow for total relaxation while on holidays. No.
Beautiful room with fantastic view
The service and the food were both of the highest standard. Staff are efficient, approachable and friendly. No
The quiet and superb location on the lakeside. Nothing was too much trouble for the friendly and courteous staff. Viw from balcony
Very beautiful hotel on the beach of the lake. It has modern and convinient rooms. We had a room with a view of lake - spactaclular views!
Everything. The location was absolutely spectacular, the staff brilliant, and everything ran like clockwork. The food was of a high quality restaurant standard. Fantastic in every respect.
Location, the food, the staff and the facilities.
Very different from other hotels - new, but very rough interiors and special solutions. Staff very friendly and helpful. Good breakfast
The view of the lake Garda from the balcony.
central position and views over the lake
Excellent lakeside location and very friendly and helpfull staff. I think that the overly "trendy" feel of the hotel tho may put off slightly older travellers. Excellent value for money and would go back again.
The owners were very friendly, helpful and welcoming. Rooms were quite small but very clean. Fantastic location
Yes Very poor noise insulation. Could hear people in next room amd doors banging.
Close to the centre for shopping and eating.Nice pool although quite small. Good value for money. Better than the 2 stars it is awarded.
Locality Breakfast basic, hard beds
Good clean comfortable room, helpful staff. Our room was recently modernised, at the rear of the hotel (quieter) and air-conditioned at no extra cost. We found the food was very good and well-priced from Eu22 for 3 courses. Complaints come from half-boarders, but fault lies with their tour operators - pay less than Eu8 for full dinner.The Hotel is perfectly placed in centre of Malcesine. No coffee-making facilities in room. Poor selection at breakfast, toast, cereal, thin ham, processed cheese. (except at extra cost) However, coffee was excellent and abundant.
We travelled to Malcesine for our wedding and chose Hotel Dolomiti based on other reviews. The location was very close to the bus stop and the castle where we were getting married, which made it very easy for the groom and others to walk to the castle. We stayed in a superior double room and it was a good size for the two of us. The hotel staff were very friendly and when we came back from our wedding, we were surprised to find a lovely bouquet of flowers in a vase waiting for us. Unfortunately, we were leaving the next day for Venice and didn't get to enjoy the flowers for too long.
Centrally situated, quiet and the friendliness and helpfullness of management and staff. Nothing whatsoever.
pool, terrace, close to everything none
The staff were welcoming and very pleasant, they spoke very good english. the hotel was ideally situated close to the centre of malcesine. it was very clean and ours rooms were cleaned daily and clean towelsleft. the pool area was ideal. the buffet breakfast was lovely and at only 4euro was good value. we would recommend this hotel to anyone wanting a value for money break. Tea and coffee making facilities in the room would have been ideal.
Friendly staff, comfortable room and ensuite, great value for money. Buffet breakfast could have had a bit more choice.
balcony view of Lake Garda, included use of spa facilities, large spacious room, very helpfull staff and great location close to centre of Malcesine but far enough away to be quiet and have great views - would definitaley recommend this hotel for anyone wanting a relaxing break on Lake Garda - Malcesine is great too - our favourite of the numerous lakeside towns that we visited. on very minor note - squash drinks instead of fresh juice for breakfast - although we found the same in other hotels in this area.
The Hotel was really nice and great value for money. We particularly liked the owners attention to detail and hands on approach to the everyday running of the hotel. On small thing..it was unusually hot for October but there was no A/C
The Hotel was thoroughly enjoyable, the staff were extremely helpful and pleasant. The facilities were quite comprehensive despite the hotel being relatively small. A fantastic hotel.
Great breakfast every morning, and handy location just a short walk outside the town
The very friendly owners
The staff were excellent - very very friendly and accomodating. The bar and restaurant space was lovely, breakfast was very good. Small grounds, but very nice. nice pool. The rooms are extremely small. I would expect something larger for the price we were paying. I think the price is too high based on the fact that the rooms are tiny. I would recommend this hotel at a lower price.
Service, views, appearance, breakfast were all terrific..
I didn't have much expectations but I was surprised by its hospitality and friendly atmosphere we found there. We don't understand why the hotel has just only 3 stars and not 4 which should be more real in comparison to hotel we stayed in Roma just a day before. I do recommend this hotel to whoever wants to stay in calm and nice place at the Lake. The swimming pool could be heated. :-)