Contras: Pool needed repair and rooms and hallways needed more frequent vacuuming. Our room was dusty.
Prós: Great trails and skiing. Very friendly staff. Thanks for the upgrade. Beautiful spot for a winter getaway.
Contras: The food quality needs work. The suite was hard to keep warm. Hard on guests and staff during renos.
Prós: Outstanding service from checkin to checkout, beautiful room and most comfortable beds I have slept on in a hotel (I've been to a lot off different hotels).
The scenery can't be beat and so peaceful.
There is alot of construction going on, but the staff have gone well out of the way to make our stay special and memorable. We WWII be back.
Prós: Loved my room, but not the location. All the staff were amazing and helpful. The market cafe was quite pricey but really great quality.
Contras: The renos made it difficult to really enjoy my stay. I was there for a conference and to go back to my room if I forgot something or to even just rest for a bit was quite the trek. When we arrived some of the staff didn't seem to know that only 1 elevator (out of 3) could take us to our part of the main building since there were "construction zones". So when we got there third time was a charm and we even had someone show us the way. Thr construction was a pain in the butt. I would definitely not come back until it's all done.
Prós: This hotel has a great location for admiring views, disconnecting from stress, relaxing and hiking. The hotel room was very comfortable and the price midweek was very good for 5 people. We will definitely be going to this hotel again.
Contras: The bad side to the location is that you have to drive if you want a choice of many restaurants and grocery stores. the scenic drive makes it a pleasure to drive to Canmore or Banff.
Prós: Great rooms with great views! One of my favourite things about this hotel is the pool area that includes a sauna, indoor/outdoor hot tub, cold pool, and steam room with scented steam. Kananaskis Village is a great alternative to the relatively busy Banff/Canmore area.
Contras: There was a team-building exercise going on in the middle of the "town square" at 9:30am on a Sunday morning, with individual people shouting at the top of their lungs over and over ("I am a strong and confident leader"). This was not appreciated as we could hear it quite loudly in our hotel room and could not get back to sleep. My only complaint for a relaxing weekend away.