Hotéis em Jakarta

Prós: Location

Contras: The hotel is overly priced! The lobby is disappointing from such a highly priced hotel. The breakfast was not that good!

Prós: Location, next to 2 big malls. Breakfast was ok, lots of choices, asian and western.

Contras: Stain in on one of pillow cover, though small still annoying. The services could be improved, i asked for a baby chair in the room they said they will look for it but i didnt get any update until checkout time. Call the inroom dining service asked for a simple porridge not the one on their menu, they said it takes too long to cook from a sratch.

Prós: Top 3 things: 1. Location location location. Perfect for shopping as directly connected to Grand Indonesia. 2. Although I didn’t have the time to use the facilities this time around, I’ve used them on previous visits - the pool, spa, sauna, restaurants are very good. 3. There’s always a taxi waiting if you need to go anywhere, so by Jakarta standards transportation is a breeze.

Contras: Bottom 3 things: 1. I don’t necessarily think that this is just limited to Kempinski Jakarta, but staff performance seems to be an issue. Examples: - the lady who checked us in gave us wrong key cards that do not access the lounge, and new cards were sent along with our bags. - asked a few basic questions about whether the shops would be closed for Eid, and she couldn’t answer - when checking out, reception and concierge were not communicating effectively (or at all) resulting in hubs and me being in the wrong taxi (we had to get out, get our bags out, and then wait for the right kind of taxi to come, which I insisted on because I had charged the price of a silver bird taxi to the room). 2. The only to give personalised service was Gita from the club lounge. She was excellent. The rest were functional, but that’s not what you come to expect from a Kempinski hotel. 3. Twice I’ve had people getting in the lift and they don’t have key cards and are not staying at the hotel. I’ve had to tell them that my card goes to my room floor only, and that they need to register with reception. Despite having a security “presence” with the screening at entrances, it seems like security is not quite on the ball. The first 2 are more first world problems admittedly. But guests pay premium to avoid situations like these. We’ve got 2 more stays at Kempinski hotels in the coming weeks - Bali and Bangkok - and I’m hoping the experience will be more like the excellent one we had at Kempinski Singapore which was truly reflecting its class and values.

Prós: I came with my family.. the room is very spacious. The bathroom is superb, with the big bath tube ..

Prós: Asian hospitality at its finest. Staff was very courteous and efficient. Concierge was quite helpful, recommending tours we could take, places we could visit, booking transfers. Breakfast at Signatures was also pleasant albeit somewhat chaotic due mainly to its popularity among hotel guests and locals alike. I would've wanted it to have more real estate so it doesnt feel too cramped. Food was an interesting mix of both local and continental cuisine. Staff was also efficient and hospitable.

Contras: If I had to pick my least favourite bit, it would have to be the sorry looking throw pillows in front of the reception desk. It looks like its seen better days. Also, we had to wait a couple of minutes before a table was available at Signatures for Sunday breakfast. No biggie, I just remember thinking it would've been good to open an extension for the hotel guests so they didnt have to wait around.

Prós: It is very clean. Our rooms are big and spacious. The location is very convenient since it is next to shopping mall. The breakfast is excellent in terms of taste and variety.

Contras: Though it is having high room rate this hotel has excellent service.

Prós: Staffs were extremely nice and friendly, foods were delicious.

Contras: The room I was checked in at the first time, again it had the irritating smell that made me felt hard to breath and my lungs were burning, but as soon as I walked out of the room, I didn't feel any pain at my chest. I started to worry at one point that I might have lung problem, since I experienced the same problem previous night at an airport hotel upon landing. So I talked to the front desk and they gave me another room at different floor, there was no those smells and I didn't feel any uncomfortable. Later on the front desk told me that some nearby rooms were under renovation, it might be caused by the paint, they claimed they were not noticed of the renovation.

Prós: The location was excellent, Comfortable bed , Modern design and furniture , And the staff was friendly and nice

Contras: Nothing

Prós: Location and spacious rooms

Contras: The toiletries were terrible, blow par service and expensive restaurants with smaller servings

Prós: I loved the hotel facilities especially the room design makes me want to stay more inside . I loved the staffs they are very kind and caring and they put you center of their attention . Over all its the main place i wanna come and stay again in Jakarta

Contras: Nothing

Prós: All the staff were really nice and friendly.

Contras: We only got one bath robe in the room and no slippers when we arrived. But the house keeping staff brought it to the room right after I informed them. The both sink in the bathroom were stocked when we arrived. Someone came to fix it. One sink became ok, but the other one was still not really functioned well.

Prós: Everything’s was fantastic

Contras: Nothing

Prós: Amazing hotel, the rooms are huge, incredible detail, lovely breakfast with great quality food for breakfast. Very happy would definitely come back again.

Contras: Nothing

Prós: I love all of the room

Prós: I had many issues for a one night stay but the staff specially Ms.Hany were amazing she handled everything professionally and she tried to make up for us what we had to experience

Contras: It’s a bit old not like any other four seasons hotel I stayed in, the bath robe was ripped the curtains didn’t work so they had to sent someone to fix it I moved to another room and also the curtains didn’t work. Although the staff were nice but I wouldn’t back again to this particular four seasons hotel

Prós: Staff amazing, room fantastic, lovely pool, great spa, comfortable bed.

Contras: Location was isolated. Food options in hotel somewhat limited after many days stay.

Prós: Excellent service, location and cleanliness.

Prós: our stay was outstanding the breakfast was super delicious clean suites lovely and helpful staff the best choice in Jakarta and good value for money, will come back definitely

Contras: Nothing

Prós: The ambience The Lounge area The mall next to the hotel The friendly staff

Contras: Nothing

Prós: Very Good Service

Prós: free upgraded. very helpful staff. location is perfect

Contras: nothing

Prós: The loving personalised gestures of the staff that touch the soul so deeply.

Contras: I cant think of anything. I was blown a way. 20 years of travelling and u have out done all my other experiences so far.

Prós: Everything, the ambience, the comfort of the room and how spacious it is. The services was high class and the staff were amazing

Contras: Absolutly nothing.

Prós: they serve food all the time in the restaurant and we can take it free and the twin bed room is so big , the room have 2 king size bed which is very suitable for family

Prós: Club Lounge is nice.

Contras: Gym is really small. Not much equipment. Overpriced!

Prós: breakfast was excellent had access to the club lounge which was fantastic super friendly staff.the chef jessie went out of her way to prepare a meal for me

Prós: ALL

Contras: NO

Prós: Clean, good breakfast, comfortable bed.

Contras: The receptionist (Ara) need to smile more as she was not too friendly and a bit arrogant during check in. But during check out, Rachel was so friendly. Reserve for 2 pax, but inside the room they only provide 1 dental kid and 1 slipper. Of course they deliver it after we ask, but for this kind of hotel, they should pay more attention to detail things like that. Pay a little extra for grandeur room because the description stated that this room is on higher level, but the city view is blocked by other building.

Prós: The ambiance and the athmosphere. As well the staff hospitality was excellent. My credit to Madame Julien from Somba Cafe. She is great. We were so pleased with our late breakfast. The property well maintained

Contras: Nothing!

Prós: It is still one of the best hotels in Jakarta

Contras: It needs a big upgrade on their internet, electricity and monile facilities, so outdated.

Prós: Large rooms , bed linen quality was fantastic. Bath towels are huge and great quality too.

Prós: great food, hospitality, view from the room and great bar on 67th floor and DJ girl :)

Contras: A/C was not working great

Prós: The room is excellent. It is spacious with a great design. I love the walk-in closet with enough room for storage. The heavenly bed helped me sleep very well at night. The view is amazing since all the rooms are on floor 53 and above. The bathroom is big and the water pressure from the rain shower system was just wonderful! The breakfast was awesome - it had good variety of local and international cuisines and they tasted good. The rooftop bar was pretty nice too. I did not eat at the restaurant, so I will not put my comment on that, but the drink and the staff that works there was nice and more friendly than another rooftop bar in the same city that is too pretentious. I also enjoyed the music.

Contras: I was not able to use the swimming pool as I stayed on the weekend and the pool was full of children. It was a little disappointing as it was one of the things I looked forward to doing during my stay. There was a cockroach in my room and I had the housekeeping to find it. The staff took care the problem immediately and apologized for what happened. I would not expect to see a cockroach in a nice hotel room like Westin, especially on a higher floor where I stayed. My room was on 63rd floor. The hotel location could be strategic IF the traffic was not that bad, especially with so many road constructions. So always plan ahead to go somewhere and add up the commute time with time of sitting in the traffic.

Prós: Staff are friendly, welcoming, respectful and go above and beyond to accommodate guests. Breakfast spread was superb. Views from hotel are spectacular.

Prós: I liked that they offered me a yoga mat when I ask for one! They were friendly and helpful!

Prós: Very good location with plenty of eateries which is few minutes walking distance from the hotel. There is a roof top bar at the hotel which is also very nice for a night view of the city

Prós: evertythingvery relaxing.quality hotel.good food.good sercice.to sum it all too good

Prós: - clean and comfy - outstanding staff - excellent customer service - food was great

Contras: - not within walking distance to main attractions - motorcycles noise since the property is located within an active area and on a main street.

Prós: Comfortable and big rooms. Easily fit 3 adults

Contras: Lifts were super slow as On was of it was perpetually under maintenance. Easily took us on average 10min just to get up/down our rooms especially during peek hours. .

Prós: Westin Jakarta was ridiculously awesome. It truly deserve the 5-star rating it has. The hotel employees were professional, every corner was clean (except the basement around parking area could be better), facilities were superb, and the view that I had from my room was totally unforgettable. Thank you for giving us such a memorable experience. I guarantee you that I will come again for a stay someday in the future. P.S. We missed our breakfast for 3 days straight. Most people are saying it is good. I'll try next time.

Contras: Elevator access was a bit troublesome. We did not mind having to "transit" on the 52nd floor every time we are going to our room on 62nd. What made us disheartened is that there were only 2 elevators that could take us to 52nd floor and during our stay, 1 was out of service.

Prós: Nice and friendly stuff. Good location. Good breakfast too. Very comfortable bed.

Contras: Small exercise facility with no steam room.

Prós: Everything perfect... 5 stars hotel and 5 stars service!

Prós: the breakfast is insane, so so delicious.

Contras: nothing, it was perfect

Prós: Staffs were simply amazing..going beyond and always so helpful

Prós: Hotel was much more beautiful than in pictures. Recently remodeled. Huge room with great views. Most extensive breakfast buffet I've ever seen. Staff could not have been more helpful. Front desk clerk walked us through the parking lot out to the street to give us directions.

Contras: Difficulty getting to shopping malls which were right across the street. Would build a walkway overpass or underground walkway to make it easier for guests to access malls. Had to pay for Wifi.

Prós: Booked a transfer from the airport with the hotel and there was dedicated staff waiting for me when I arrived at the hotel and had my check-in made in the room, with a fresh beverage waiting for me. Room is very spacious and very elegant, all the details were right. Lots of amenities, the quality though was a little sub-par. Did not like the fact there were no blackouts in the windows of the room. Staff was always very engaging and proactively tried to take care of everything I needed. Breakfast was also very good, lots of choices and a very personalized experience as there are always a lot of staff to take care of you. The gym is good specially if you are aiming for a cardio workout, also would like to note When I inquired about the working hours of the gym the attendant told me that if I needed the gym open earlier she would be happy to do it. Resuming it was a lovely experience and hope to back soon.

Prós: The property good

Contras: Everything’s good

Prós: The room was a luxury,complete with a medium safe, iron + ironing board, hair dryer, complete amenities, bathrobes, and so on. The staffs were super friendly and helpful, with great care for my needs. A total of wonderful experience.

Contras: I notice that while the shower and bathtub were elegantly designed, I kinda think it lacks some safety feature for elderly or disabled or limited ability persons. The bathtub lack handles or other safety feature to prevent falls or injury due to falls. The floor of the shower room is also quite slippery when wet. I hope there are other rooms in the hotel that is more inclusive. So everyone can feel the same wonderful experience as I have.

Prós: Large rooms separate bathroom and lounge area. Excellent staff

Contras: I could fault nothing

Prós: excellent staff..took care so well.. never seen staff like that

Prós: excellent service and very friendly

Contras: Hotel is great, walking around Jakarta and getting from hotel to anywhere by foot is a nightmare.

Prós: always top notch. this hotel is best if you value your privacy

Contras: saturday night stays suffer from the sunday no car sound. this goes for any hotel in the circle.

Prós: We loved everything about it. It was our anniversary celebration and we arrived to a very warm welcome, our room beautifully decorated and a beautiful cake. Location was excellent and the buffet breakfast first class. Excellent assistance with restaurant bookings and airport arrival service. Have never received such good service from everyone we dealt with.

Contras: The bars and Club Lounge lacked ambience

Prós: The room and the staff

Contras: The quality of the food (room service is good) but it could be better!

Prós: The staff is always nice. Hotel is connected with the mall so shopping and eating is easy. also the swimming pool is excellent.

Contras: the rooms on the road are a little bit noisy but still accpetable.

Prós: Great location, right beside a big mall.

Contras: Everything was perfect!

Prós: Gym and the swimming pool

Contras: None

Prós: Hotel connect mall

Contras: Traffic around hotel

Prós: The staff is friendly and helpful. The hotel is in great condition. There is a mall beside with many food choices.

Contras: There is no laundry bag in the room.

Prós: The staff were good and overall friendly atmosphere..

Contras: Nothing to complain..

Prós: The staff very friendly

Contras: No beverages or food at the pool...

Prós: comfort and the excellent staff

Contras: I would have loved an option for a massage or other relaxing offerings

Prós: It was not included breakfast that I thought in my reservation

Contras: I cant comment on it

Prós: Love the place and its staff.

Contras: They still don't get the food right.

Prós: Breakfast was very nice staff were very friendly and helpful loved our outside terrace

Contras: There area was quiet but the hotel was fabulous

Prós: Staff were excellent and genuinely seemed in good spirits. Pool area was good.

Contras: Felt the images on site were better than the reality.

Prós: Great staff, nice rooftop bar. Fantastic breakfast.

Prós: Good clean room and service staff is excellent

Contras: Had some issues with the air conditioning which they only got repaired on my last night

Prós: Staff was extremely kind and helpful. The room was large and comfortable. Nice pool and rooftop bar. The perfect place to get back on your feet after a long flight and start your travels in Indonesia. It’s obviously not the cheapest option in Jakarta, but totally worth it! We had a lovely walk around the neighborhood. The train station (to Kota / national monument / Bogor, is walking distance. Would definite come back here!

Contras: Nothing, we had an amazing time here!

Prós: A beautiful colonial-style hotel near the antique market. Very nice ambiance throughout the hotel. A special thanks to front office manager Yudha Satria Novikananda that enriched our stay. The restaurant was beautiful with great food and service. We would be happy to stay again next time in Jakarta.

Contras: The issue we had was handled in a very professional way. No complaints.

Prós: The smell. I like the way the hotel smells, clean and pleasant smell.

Prós: Everything was good Luxury hotel yet not pricey Staff were super nice Close to city center but it’s so calm at the same time Also you would love the hotel in general it’s like an old white castle with limited rooms

Contras: Nothing

Prós: Beautiful building Rooftop bar very cool

Prós: Great Illy coffee provided in the room which was fantastic, wish i there was a nice sparkling water as well.

Contras: Breakfast option could be better although the Omlette was fantastic

Prós: Great breakfast.

Contras: Could keep the bar open a little later.

Prós: very good

Contras: not much

Prós: Never fails for Satoo :)

Contras: Limited sugar on the table :(

Prós: Mixup caused problems

Contras: Mixup with 2 booking codes for 2 nights

Prós: Everything was ok, bit pricey hotel, good location nice pool, when I had breskfast I like the yoghurt stuff perfect taste, Also delicious Bakso, Sushi, Nasi goreng sosis etc, and They are served fresh juice.

Contras: I think shower design bit wrong because when took shower if goes straight water went out to the floor and wet floor so I was put shower position to the right or left side

Prós: Breakfast foods is good and fresh baking bread is fantastic. Staff wonderful, friendly and handy.

Contras: The bathroom kits is not so fantastic. With the price should be more variety. Like shampoo, bath gel and conditioner in good brand. no body lotion provide too

Prós: very good

Contras: nothing

Prós: Overall excellent service. Thanks to the Asean games organisation last year and first MRT lines, Jakarta has improved drastically and hotel surroundings are now clean and organized.

Contras: Nothing in particular

Prós: Stuff, excellent facilities and Spa

Contras: Nothing with walking distance.

Prós: I like the food room and staff

Contras: Location

Contras: Incidental charges that were block on my debit card

Prós: Thank you for the nice hospitality that you provide. I really have a good time there. The Spa is marvelous. If you have time you should try that.

Contras: So far so good.

Prós: The comfort of the room despite the size.

Contras: None.

Prós: The hotel is very good. Breakfast was exellent. I had also wonderful and profesional masage in SPA. Therapist name was Yvette or similar. The swimming pool is also very nice. It is realy worth to recommend this hotel.

Contras: What I really dont like was the a welcome at the reception desk. The person receiving us was slow and incompetent. She refused to give us one invoice. Then somehow it became clear, but we preferred not to talk to her anymore.

Prós: Room , clean, service

Contras: Foods in restaurant rasa not taste

Prós: the hotel was very grand, many photo shot locations at the lobby, the staff very very friendly, i can get early check in also. the breakfast delicious, i think at rasa restaurant need coffee machine so you can make your own latte, cappucino instead black coffee only. swimming pool oke, kids entertainment room oke, i think the room need to clean and tidy up after used, maybe consider to put slider over there. easy check out.

Contras: nothing

Prós: The staff is so friendly and attentive. The facilities are spotless and comfortable. The front desk staff even sewed my purse strap back onto my purse when it broke!

Contras: Nothing

Prós: Staff at jimbaran bar Mr.Teddy and friends are really nice and excellent

Contras: Refrigerator in my room is not cold at all, carpet in my room not clean

Prós: Upgrade to suites, clean and friendly staffs

Prós: good

Contras: more Indonesian menu for breakfast

Prós: The room is comfy, clean. The staff helpfully, location central town.

Prós: Good location and friendly staff.

Contras: Nothing

Prós: Everything!

Prós: Perfect location for meetings in Jakarta. Comfortable hotel, pleasant and friendly staff, good gym, sauna, etc. Several options for excellent diners!

Prós: all the facility

Contras: the room needd renovation

Prós: Location

Contras: The old carpet worsened my asthma. Needs to be replaced. So tired and worn out. I dropped my shoes and you can see the dust flying. Bad.

Prós: Good taste but more varieties will be better

Contras: All fine

Prós: Long term standards maintained

Contras: Room style looking “tired”

Prós: The hotel Grand Hyatt locates just in the center of Jakarta city, the staff is very willing to help and smiling all the way. Tried the gym and pool in the early morning, quiet with bird whistles, the water is clean and temperature is just good for morning exercise.

Contras: The hotel facility is quite out-dated. The room smelled moldy and sour probably because of the old carpet. The hotel needs a complete renovation to maintain its class.

Prós: I had stayed at this hotel on a couple occasions while on business many years ago. The service is still excellent. The rooms are large. The physical connection to Plaza Indonesia and the proximity to Grand Indonesia are huge conveniences, especially for longer stays.

Prós: Location, especially connected to prestigeous mall

Contras: Too many security personel

Prós: Every thing was perfect . From check in to check out. The rooms were spacious and comfy. the bathrooms were very clean. The best part was the stuff they were very friendly and nice. The breakfast was amazing.

Contras: The pool was only suitable for adults.

Prós: Suite was stunning, and staff very attentive. Amazing cocktails.

Contras: Outdoor pool and lounges only for residents - bit of a bummer if you are doing a hotel stop over for a few days. Indoor pool and smokers balcony doesn’t really provide that relaxing by the pool experience!

Prós: Very comfortable, great staff, easy access to good food etc, good breakfast.

Contras: Over use of air freshness /perfumes, especially in the elevators and that the nice outdoor pool is not for hotel guests, only residents.

Prós: Pretty much perfect, Staff, Room, Location absolutely brilliant hotel.

Contras: Nothing to dislike about this hotel what so ever.

Prós: The room was very spacious with all the facilities one can expect, enough and more storage space, huge king size bed, work table and the best part was the huge bathroom with washing counter, bath tub, bath cubicle, etc with all the toiletries well stocked. The room was very well maintained. The staff were very courteous, warm and welcoming .. be it at the reception, lobby, dining, spa, etc. The hotel is connected to Plaza Indonesia and just 5-10mins walk away from Grand Indonesia mall. The hotel has a dedicated staff of blue/gold bird cab company, which makes it easy to book cab.

Contras: Nothing much.

Prós: Honestly, everything was just outstanding. We couldn’t be any happier. We highly recommend staying at this amazing hotel.

Contras: Cannot think of any. We just loved it.

Prós: The best hotel in town

Contras: Nothing

Prós: Overall experience specially the location.

Contras: Check in process took a bit long time.

Prós: The staff specially mr Alan

Contras: Most of the staff in the front desk can't speak English very well

Prós: Good location

Prós: The staff are very friendly and professional. always say hello, helpful and remember small details like room number without having to ask Facilities are lovely. Nice pool And gym, good choice of restaurant and coffee shops. The breakfast has a lot of choice also.

Contras: The rooms are quite small and personally are not the standard of a 5* hotel - small and quite dark. Its a shame because facilities in the rest of the hotel are lovely and staff v good. I felt that for the price I expect a slightly better room.

Prós: Close to shopping area.

Prós: Friendly Staffs , Perfect Breakfast Best hotel on our business trip.

Prós: Pullman is the best option to have a great breakfast in Jakarta. You can choose from, I guess, 5-6 cuisines what is literally insane but I love it so much. Pullman is only one option for me in Indonesa (Jakarta).

Contras: Traffic!!!!!!!!! I know that is not fault of Pullman and basically that is the tax for the great location in down town but still... makes me sick to spend more time in the car than actually in the office. :-D

Prós: Very clean Good WiFi Friendly staff

Contras: Very small room Tiny bathroom

Prós: Extensive breakfast. Very good spread.

Prós: Hotel was very clean the room had lots of toiletries and the bed was very comfortable. The breakfast buffet was delicious. The staff is extremely friendly and helpful and spoke English. The location is great and there is endless shopping right across the street. This is a great place to stay in Jakarta.

Contras: The street noise was a little loud from our room but not that disruptive

Prós: Ideally located in the City across the road from a fantastic shopping Mall.. The staff were excellent in particular Ajeng in the Backroom Bar super friendly and could be more helpful..

Prós: The personal is very kind and eager to help. The swimming pool is beautiful. The breakfast buffet is also very enjoyable. Overall good satisfaction.

Contras: Room are a bit old fashioned, as well as some screens in the hotel that would need to be changed (old tv in the room with poor image quality, low quality touch screens for the machines at the gym...).

Contras: rooms are not so good and the beds are small .They are not good for Family

Prós: I love the bed and the room ambience I love the cookie

Contras: Its not so soundproof, the wifi is not free, maybe i just do not know how to use it and i did not ask the reception since as for 5 stars hotel might give you the info about their wifi during check in.

Prós: The bed. The room. The breakfast. The pool. The food!

Contras: None

Prós: First of many of our impressions, was politeness, and kindness of the staff. Honest smiles from early morning till very late evening. The great swimming pool area, as well as INDIGO bar in the middle of hotels compound, surprisingly wonderful music and exquisite playlist choice during the day and evening hours - perhaps the best we have ever experienced. Buffet and the endless variety of tastefully food and drinks selections.

Contras: ATM machine was out of service during our stay and it wasn't accepting UnionPay cards

Prós: Plenty to choose from for breakfast. Servers were extremely helpful, which was a good plus.

Prós: Very comfortable room

Contras: 1. only two elevators available - and you have to wait for a few minutes until you turn. 2. from the airport to the hotel it took about 1.50 minutes because of the traffic jam, the hotel location in the middle of a neighborhood.

Prós: Everything. From the restaurant, staff, security, rooms and spa. The food was excellent too.

Contras: I only wish there were more elevators. Two is just not enough at times.

Prós: Great facilities and staff, nice and clean room with what you need for a couple, nice dinner at Open restaurant and really nice pool to relax during the day

Contras: nothing, everithing was great

Prós: Hotel was clean and modern with a nice pool area. Restaurant on level 3 was very good. Staff speak English very well which was helpful for us. There is a bar out by the lagoon style pool which is nice to relax by. Buffet breakfast in the main restaurant is pretty good but not the best. Gym is adequate. The property itself isn’t located in the best part of town - perfectly safe - but not much around.

Contras: I would have said the staff were polite and helpful UNTIL I had an experience at the spa. After a 30min massage I was offered a “special massage” and after declining “are you sure??” “are you sure???”. Completely inappropriate for a 5 star hotel and the Hilton brand. I was left feeling uncomfortable and offended. Would certainly not recommend the spa to anyone and will never return to this hotel. Management were apologetic but ultimately did nothing for me.

Prós: The staff is super friendly and go out of their way to make you happy. I missed the breakfast buffet by half an hour, and yet they made breakfast. The guy on the door, I think his name is Samuel, super friendly and helpful. The night staff in the reception bar are super friendly and great service. Room is very comfortable Massage experience is great

Contras: Needs more entertainment. The lounge bar with billiards is empty

Contras: The curtains were not "blackout curtains". I have been awaken at sun rise. For an international hotel with jet lagged clients this is not acceptable.

Prós: First of all the staff second the breakfast and food the staff was awesome friendly caring helpful I think they go out of their way to make sure you are taking care of the chef was amazing I got sick and he made me special meals what can be better than that

Contras: I can't say I dislike anything

Prós: good location and lots of choices for breakfast.

Prós: My room was upgraded when I arrived which was a wonderful surprise. Breakfast was great and plenty of choice. Good location for business trips. They also agreed to waive the cancellation fees for a previsous stay I was supposed to do an had to cancel for reasons out of my control which I greatly appreciated. The room was very clea, staff kind and restaurants at the hotel are good (good room service with wide choice of food).

Contras: The pool is set up a in a bit of a weird place (close to the lobby and restaurants). It's also close to a deconstruction site, but it's not bothering as they only work during the day: they don't start very early in the morning and end in the afternoon.

Prós: Staff amazing Room immaculate

Prós: Location and lovely suite

Prós: Very spacious room

Contras: Dated furniture

Prós: The breakfast at le Meridien is certainly one of the best in Jakarta due both to the quality of the food and the variety..

Contras: Nothing

Prós: Great View. spacious room. very nice staff.

Contras: the bathroom is for dry bathroom. my point is, the toilet didn't have any spray. personally i can't accept it.

Prós: Absolutely fantastic staff! On our late night arrival, the staff was very kind very proactive. The check in was quick and efficient. Next morning, the lady in charge and the operations manager, Mrs Vinda Warganegara, were extremely kind. Very efficient check out. The politeness and the dedication towards customer service exceeded my expectation

Contras: nothing really.......

Prós: The apartment has ample space and well furnished. Location is very good for business meetings. Staff are exceptionally friendly and helpful. Place is not crowded.

Contras: Nothing in particular. Generally acceptable in. Every way.

Prós: All the things in this apartment is superb!

Contras: Nothing

Prós: Everything was great and perfect,I had a small problem in my room, but they offered my I bigger apartment, the Stuff was amazing and friendly

Contras: Nothing at all

Prós: Location, facilities, spacious rooms, excellent staff

Prós: Nice apartment for family not far from the biggest mall of Indonesia Clean and great staff

Prós: View and the bed

Contras: Little bit old fashioned

Prós: Location

Contras: The apartment was smiley The restaurant was small The cleanness was bad They did not clean the apartment cabinets for long time it was full of dust

Prós: I lost my iPhone X in a taxi , and the staff at the Mayflower Marriot Executive Apartments were more than supportive. They had two security guards accompany me firstly to the Metro Police Station [Polri Daera Metro Jaytah, Sentra Pelayanan Kepolisian Terpadu], and then to Grand Indonesia Mall to talk to security guards and help with translation. They also paid for the taxi service too. With their help I was able to submit a police report which is helping with my insurance claim, and also retrieve CCTV footage of the Bluebird taxi that I left it in. Truly outstanding service and I am so grateful that they tried their very best to assist me, as I was all over the place and felt really helpless by myself in a foreign country unable to speak the language fluently. I would have not been able to have the same outcome without their help so thank you for that! Not only that but the rooms were spotless clean, always at the right temperature and very classy. Staff were always happy to say hi and ready to help. Security was top notch too.

Contras: Really, nothing could have been better. Everything was perfect.