voco - Gold Coast, an IHG Hotel: Quartos disponíveis
voco - Gold Coast, an IHG Hotel: Avaliações
Avaliações dos viajantes
Época do ano
Tipo de viajante
Mostrar avaliações que mencionem
Comfortable Location with a Dirty Surprise
The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.
In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.
Nice, easy location
nice place, good staff
hot water didn't work, couldnt have a proper shower
Worst experience ever
Location was in the city near the heart of town
I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.
Sobre voco - Gold Coast, an IHG Hotel
Com excelente localização, voco Gold Coast, an IHG Hotel fica no centro de Gold Coast, a poucos passos de SkyPoint Observation Deck e a apenas 10 minutos de caminhada de Surfers Paradise Beach. As comodidades presentes incluem um business center 24 horas, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 4.778 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
voco - Gold Coast, an IHG Hotel: Comodidades
Perguntas frequentes ao reservar em voco - Gold Coast, an IHG Hotel
Onde voco - Gold Coast, an IHG Hotel está localizado?
Quando é o horário de check-in e check-out em voco - Gold Coast, an IHG Hotel?
voco - Gold Coast, an IHG Hotel oferece Wi-Fi gratuito?
voco - Gold Coast, an IHG Hotel oferece estacionamento gratuito?
voco - Gold Coast, an IHG Hotel oferece serviço de transfer grátis para o ou do aeroporto?
A que distância está voco - Gold Coast, an IHG Hotel do aeroporto?
Você pode trazer animais de estimação para voco - Gold Coast, an IHG Hotel?
voco - Gold Coast, an IHG Hotel tem piscina?
voco - Gold Coast, an IHG Hotel: Fotos
Comentários sobre voco - Gold Coast, an IHG Hotel
Medidas de segurança da propriedade
voco - Gold Coast, an IHG Hotel implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.
Atrações mais populares
- Q1 Tower92 m
- Q1 Spa Gold Coast92 m
- Q1 Spa Gold Coast92 m
- SkyPoint Observation Deck102 m
- Q1103 m
- Paradise Centre0.5 km