ibis Ambassador Seoul Myeongdong

Not clean. Carpet in my room was super dirty. Will not stay again

Need Improvement

I liked the location, which is located in Myeong-Dong.

They didn't have bottled water. The gym did not an eclytical rider (only tread mills). The gym had a TV but it did not work. The TV in the hotel room was too small, the heater kept going on and the room was too hot. I called the front desk but it seemed they didn't know what was wrong either, although I think they knew there was a problem. The room itself was kind of small but it was okay. However, I felt that the hallways were dirty and it seemed maintenance had not been done regularly. Walls had marks and carpet seemed dirty. The bathroom in the room was below average, a unit that had been installed. Overall, I would not stay at this hotel. I would recommend the hotel to improve the maintenance and the overall quality of the hotel. I would rather pay more to stay at a higher quality hotel. Location was the best part about this hotel.

Airport bus 6015 stops right outside the hotel which is really convenient for travellers.

Being a business hotel, room size was expected to be compact with little space for big lugguage.

It is near to a lot of restaurants and shopping streets which is great as we had 2 young children w us. We could not venture too far. My hubby and I take turns to shop (one parent stays in the hotel) and we don't have to worry that we are too far away from our children if they need us.

1. We stayed in a junior suite. On a few occassions, we returned to the hotel around 3pm- the room was still not cleaned up whereas our friends who stayed in a double room- the room was cleaned up,