Tru by Hilton Oklahoma City Airport, OK

Updated room styles. Amazing shower in room.

When we checked in, the receptionist was less than helpful. She assumed she knew the type of card my husband and I were using, and rudely told me that hotel "doesn't accept prepaid cards". Which is fine, however the card(s) we were using were not, in fact, prepaid card(s). However, because it was pretty late, and we were exhausted from traveling, we used a different card (Capitol One Credit Card). Again, because she did not recognize the card (claimed to have never seen one before) she told us that the hotel "did not accept prepaid cards". My husband explained that neither card was prepaid and in fact the second one was a credit card - and not a bank card like the first one. She insisted he was wrong, as the card "did not have his name on it". My husband kindly referred her to the back side of the card, where his name was listed. After seeing his name on the card, her tone changed - and she was suddenly much less aggravated. I found her tone, attitude, and unwillingness to listen with intent to understand rather than to rebuttal - to be off putting. Also, when proven wrong - rather than apologize she simply started a conversation with one of the receptionists from the neighboring hotel. My experience with this receptionist will definitely play a part on whether or not I would book here again.

Very clean room. Comfortable bed. Nice breakfast.

No coffee maker or microwave in the rooms. Noisy, we could hear the hallway noise inside the room. It sounded like the hotel is adjacent to a helipad. We could hear and feel the rumbling and it sounded like the helicopters were arriving and departing three to four times every hour.