Avaliações de hóspedes
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Todas as avaliações
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Individuais
Avaliação geral
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10.0 "Excelente custo-benefício."
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9.8 "O atendimento é de primeira."10.0 "100% acharam
a equipe muito simpática ." 10.0 "100% afirmaram quea equipe da recepção era ótima ." -
9.7 "Local maravilhoso."
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8.4 "O café da manhã é bom."
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7.9 "Boa limpeza."8.9 "89% afirmaram que
os quartos estavam limpos ." -
6.7 "Os quartos são razoáveis."5.8 "
As camas foram consideradas aceitáveis por 58%." -
6.5 "Conforto mediano."5.8 "
As camas foram consideradas aceitáveis por 58%." -
1.9 "Atmosfera terrível."
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1.0 "Comodidades terríveis."1.0 "90%acharam que o
prédio não era agradável ."
Avaliação geral
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9.8 "O atendimento é de primeira."10.0 "100% acharam
a equipe muito simpática ." -
6.5 "Os quartos são razoáveis."
Avaliação geral
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9.6 "O atendimento é de primeira."
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6.8 "Conforto mediano."
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6.6 "Os quartos são razoáveis."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
This guest did not leave comments about this hotel.
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3.0avaliação de
The location, comfortable bed, and breakfast along with the ability to check out later were wonderful. I arrived from out of town late so this was much needed Immediately when I opened my room door, we were hit with an overwhelming stale smell. I have some allergy issues so I coughed half the night. The hotel is old and in need of renovation to match the Marriott standard. I was disappointed.
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9.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
Great breakfast. Pleasant staff. Homey.
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10.0avaliação de
Extremely friendly staff. Room was clean and comfortable. Impressed with management and concern with guests. No
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3.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
The room was immaculate. The staff and the facilities were convenient.
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7.0avaliação de
Staff were exceptionally freindly, and the general ambience and atmosphere were very realxing and professional. THE BED WAS UNBELIEVABLY WORN OUT. I was amazed that a Mariott Hotel would tolerate such a terribly uncomfortable and saggy mattress. This was a little shocking to me, having been using Mariott Hotels for decades. Never have seen anything so incongruous
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10.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
The entire stay was very good.
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8.0avaliação de
This guest did not leave comments about this hotel.
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7.0avaliação de
The staff are always friendly and helpful! No electric entrance door, no ice machines, bed seemed much small than our queen bed at home and not very comfortable for two people. Not a good nights rest for my husband and I.
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2.0avaliação de
This guest did not leave comments about this hotel.
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5.0avaliação de
Barking dogs in the hotel. Very loud.
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6.0avaliação de
Inexpensive Drainages issues with shower
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7.0avaliação de
Internet/wifi was out. still understandable can happen anywhere at anytime.
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1.0avaliação de
Nothing at all sorry maybe the location One queen bes for five people bed wasn't made silver ware and plates dirty in sink hair on bed and hair in the shower with used paper towels and toilet paper in bathroom. Got pictures to prove it. Maid had the nerve to say she cleaned it lol!!
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6.0avaliação de
I have stayed at this hotel several times now and I appreciate the Paul Mitchell products in the bathrooms and the kitchenettes are always tidy and clean. This property needs some TLC!! It needs a good cleaning as far as carpets etc. They should take the carpet out of the elevators and put in tile. They NEED an automatic front door. It makes it very difficult carrying in luggage. ICE MAKERS!!
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7.0avaliação de
I like the arrangement of the rooms and the amenities...Paul Mitchell is an excellent brand of shampoo. TIME FOR AN UPDATE...AND THROUGH CLEANING!!! I stay at alot of hotels...this one also needs an automatic door in front!!!!
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5.0avaliação de
Location provided easy access to the Loop and west side of town. Free cold breakfast, but it was mostly carb-loaded junk (which may or may not be a good thing depending on how you like to eat). Our room faced the loop and there was quite a bit of noise from the road. If you like 'white noise' this could be a good thing. The tub faucet leaked and our kitchen sink had a VERY slow drain.
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5.0avaliação de
Easy acsess to parking, great AC and Heater( we needed both.Kitchenet was great and overall cleanliness and staff were also great.Good Coffee! No hand towels or wash cloth in the room, but was available upon request.Breakfast would have been nice with scrambled eggs, otherwise fine.
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5.0avaliação de
Full kitchen in room, generally cleanConvenient to Texas Tech Size of room was small and had one queen size bedDoor was sticking because building was settlingElevators and stairs in strange location, not near front entanceFront desk receptionist was not helpful at check in
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4.0avaliação de
Friendly and very helpful staff. Road noise, noise from other rooms , noisy refrigerator made sleep a hour to hour ordeal. Room was on side with window facing major roadway.
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7.0avaliação de
Location right off 50th Seemed outdated and smelled a little funky.
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1.0avaliação de
I did not like this hotel.
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1.0avaliação de
Room reeked of smoke. They had no other rooms. Couldn't cancel because it was prepaid. Overall very unpleasant experience for a very expensive room----
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4.0avaliação de
Great location. The basketball court was awesome after driving all day. And the waffles in the morning were really good. Our room was not the very nice. Room 102 had an AC with the front cover falling off and the bathroom floor grout looked like it had rotted out and was replaced with caulk. The bed was sunken in the middle which made it VERY uncomfortable for two people.
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7.0avaliação de
Clean Only one bed. no roll away. Told at front desk that Priceline booked this type of room for me and couldn't give me anything else. Great price but room to small one bed no rollout and no help
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4.0avaliação de
Room was small and was dusty tv, was behind a wall u had to sit at the foot of the bed to see it. It was spring break and we packed up after about 2hrs and went home.
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7.0avaliação de
It was clean and cute. Had everything we needed. The bed was supposed to be a queen but felt more like a full. The bed sheets didn't fit the bed right either. And you couldn't see half the tv from the bed
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7.0avaliação de
location lack of hot food (bacon, sausage, eggs, etc.) on the breakfast menu...tv in odd location prevented optimum viewing
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5.0avaliação de
Excellent location, friendly, helpful staff. Room with small kitchen. First room a/c did not work. Staff gave us a second room. Air conditioner was extremely loud when cycling on and off. Small, uncomfortable bed.
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10.0avaliação de
I travel 11months out of the year- and I have stayed in Lubbock, TX many times before. However, this was the first time I stayed at the Town Place Marriott. Let me say the staff went OUT of their way to make me comfortable- I checked in and had a problem with my Air Conditioner and they said new units were on order and in the mean time they gave me the BEST service- they actually helped me move to a new room and brought me fresh cookies and coffee! It would have made Mr. Marriott proud! I will always stay at this hotel when I am in the Dust Bowl that is Lubbock.
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10.0avaliação de
I can't believe that hotels don't allow pets -especially my little baby! I have a 2 pound Pom. and most hotels in this city won't allow her to stay. THANK GOODNESS for the TownePlace Suites by Marriott- not only was I comfortable, but CoCo Chanel (my dog) was happy too! Great staff/ wonderful rooms!
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10.0avaliação de
I stayed at the TownePlace Suites by Marriott this weekend for Texas Tech move in- the location was excellent, right near the new highway- (I forgot the name, it was named after some basketball coach) and it takes 4min to get to the University! I have never stayed with Marriott before, normally I prefer Hilton, but everything was sold out. The room was nice and the front desk staff was friendly. I suppose now I will look into the marriott brand before defaulting to hilton. ( I never thought I would hear myself say that!)
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6.0avaliação de
When we got to our suite, the air conditioner was sitting in the middle of the floor and one bedroom had not even been made up. When I called the desk, was told to haul all of our stuff back to the lobby from the 3rd floor, and he would get us another room. In second suite, bedding for couch was supposed to be in closet, but was not, so had to call again. Sink in bathroom had only a trickle of water, making it impossible to wash hands, had to use sink in kitchenette. Staff was okay, but never even apologized for any of our problems, not too friendly. With so many places to stay in Lubbock, will definitely not stay there again.
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10.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
Great breakfast. Pleasant staff. Homey.
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10.0avaliação de
Extremely friendly staff. Room was clean and comfortable. Impressed with management and concern with guests. No
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9.0avaliação de
The room was immaculate. The staff and the facilities were convenient.
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10.0avaliação de
This guest did not leave comments about this hotel.
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9.0avaliação de
The entire stay was very good.
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8.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
I travel 11months out of the year- and I have stayed in Lubbock, TX many times before. However, this was the first time I stayed at the Town Place Marriott. Let me say the staff went OUT of their way to make me comfortable- I checked in and had a problem with my Air Conditioner and they said new units were on order and in the mean time they gave me the BEST service- they actually helped me move to a new room and brought me fresh cookies and coffee! It would have made Mr. Marriott proud! I will always stay at this hotel when I am in the Dust Bowl that is Lubbock.
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10.0avaliação de
I can't believe that hotels don't allow pets -especially my little baby! I have a 2 pound Pom. and most hotels in this city won't allow her to stay. THANK GOODNESS for the TownePlace Suites by Marriott- not only was I comfortable, but CoCo Chanel (my dog) was happy too! Great staff/ wonderful rooms!
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10.0avaliação de
I stayed at the TownePlace Suites by Marriott this weekend for Texas Tech move in- the location was excellent, right near the new highway- (I forgot the name, it was named after some basketball coach) and it takes 4min to get to the University! I have never stayed with Marriott before, normally I prefer Hilton, but everything was sold out. The room was nice and the front desk staff was friendly. I suppose now I will look into the marriott brand before defaulting to hilton. ( I never thought I would hear myself say that!)
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7.0avaliação de
Staff were exceptionally freindly, and the general ambience and atmosphere were very realxing and professional. THE BED WAS UNBELIEVABLY WORN OUT. I was amazed that a Mariott Hotel would tolerate such a terribly uncomfortable and saggy mattress. This was a little shocking to me, having been using Mariott Hotels for decades. Never have seen anything so incongruous
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7.0avaliação de
The staff are always friendly and helpful! No electric entrance door, no ice machines, bed seemed much small than our queen bed at home and not very comfortable for two people. Not a good nights rest for my husband and I.
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7.0avaliação de
Internet/wifi was out. still understandable can happen anywhere at anytime.
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7.0avaliação de
I like the arrangement of the rooms and the amenities...Paul Mitchell is an excellent brand of shampoo. TIME FOR AN UPDATE...AND THROUGH CLEANING!!! I stay at alot of hotels...this one also needs an automatic door in front!!!!
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7.0avaliação de
Location right off 50th Seemed outdated and smelled a little funky.
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7.0avaliação de
Clean Only one bed. no roll away. Told at front desk that Priceline booked this type of room for me and couldn't give me anything else. Great price but room to small one bed no rollout and no help
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7.0avaliação de
It was clean and cute. Had everything we needed. The bed was supposed to be a queen but felt more like a full. The bed sheets didn't fit the bed right either. And you couldn't see half the tv from the bed
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7.0avaliação de
location lack of hot food (bacon, sausage, eggs, etc.) on the breakfast menu...tv in odd location prevented optimum viewing
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3.0avaliação de
The location, comfortable bed, and breakfast along with the ability to check out later were wonderful. I arrived from out of town late so this was much needed Immediately when I opened my room door, we were hit with an overwhelming stale smell. I have some allergy issues so I coughed half the night. The hotel is old and in need of renovation to match the Marriott standard. I was disappointed.
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3.0avaliação de
This guest did not leave comments about this hotel.
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2.0avaliação de
This guest did not leave comments about this hotel.
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5.0avaliação de
Barking dogs in the hotel. Very loud.
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6.0avaliação de
Inexpensive Drainages issues with shower
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1.0avaliação de
Nothing at all sorry maybe the location One queen bes for five people bed wasn't made silver ware and plates dirty in sink hair on bed and hair in the shower with used paper towels and toilet paper in bathroom. Got pictures to prove it. Maid had the nerve to say she cleaned it lol!!
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6.0avaliação de
I have stayed at this hotel several times now and I appreciate the Paul Mitchell products in the bathrooms and the kitchenettes are always tidy and clean. This property needs some TLC!! It needs a good cleaning as far as carpets etc. They should take the carpet out of the elevators and put in tile. They NEED an automatic front door. It makes it very difficult carrying in luggage. ICE MAKERS!!
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5.0avaliação de
Location provided easy access to the Loop and west side of town. Free cold breakfast, but it was mostly carb-loaded junk (which may or may not be a good thing depending on how you like to eat). Our room faced the loop and there was quite a bit of noise from the road. If you like 'white noise' this could be a good thing. The tub faucet leaked and our kitchen sink had a VERY slow drain.
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5.0avaliação de
Easy acsess to parking, great AC and Heater( we needed both.Kitchenet was great and overall cleanliness and staff were also great.Good Coffee! No hand towels or wash cloth in the room, but was available upon request.Breakfast would have been nice with scrambled eggs, otherwise fine.
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5.0avaliação de
Full kitchen in room, generally cleanConvenient to Texas Tech Size of room was small and had one queen size bedDoor was sticking because building was settlingElevators and stairs in strange location, not near front entanceFront desk receptionist was not helpful at check in
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4.0avaliação de
Friendly and very helpful staff. Road noise, noise from other rooms , noisy refrigerator made sleep a hour to hour ordeal. Room was on side with window facing major roadway.
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1.0avaliação de
I did not like this hotel.
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1.0avaliação de
Room reeked of smoke. They had no other rooms. Couldn't cancel because it was prepaid. Overall very unpleasant experience for a very expensive room----
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4.0avaliação de
Great location. The basketball court was awesome after driving all day. And the waffles in the morning were really good. Our room was not the very nice. Room 102 had an AC with the front cover falling off and the bathroom floor grout looked like it had rotted out and was replaced with caulk. The bed was sunken in the middle which made it VERY uncomfortable for two people.
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4.0avaliação de
Room was small and was dusty tv, was behind a wall u had to sit at the foot of the bed to see it. It was spring break and we packed up after about 2hrs and went home.
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5.0avaliação de
Excellent location, friendly, helpful staff. Room with small kitchen. First room a/c did not work. Staff gave us a second room. Air conditioner was extremely loud when cycling on and off. Small, uncomfortable bed.
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6.0avaliação de
When we got to our suite, the air conditioner was sitting in the middle of the floor and one bedroom had not even been made up. When I called the desk, was told to haul all of our stuff back to the lobby from the 3rd floor, and he would get us another room. In second suite, bedding for couch was supposed to be in closet, but was not, so had to call again. Sink in bathroom had only a trickle of water, making it impossible to wash hands, had to use sink in kitchenette. Staff was okay, but never even apologized for any of our problems, not too friendly. With so many places to stay in Lubbock, will definitely not stay there again.
