The staff are superb! we choose this hotel every time we travel up to Porto.Velean rooms, pleasent staff. There is smoking in the lounge which makes it uncomfortable, as Im alargic, so I cant use the lounge.
I did not like to have a drug junkie parking cars in front of the main door at the hotel. Also I did not like to pay to use the pool.
Very comfortable athmosphere Pool closed (bad weather)
Execelent breakfast Carpets in the room and below average bedding. No Tea/Coffee making facility and ironing board not available
Room and breakfast Price of car parking. They charge full day even if staying just overnight.
Good price - value ratio It is a good hotel, but definitely not 5 star by any standards
I stayed at the pool floor, on the top level, renewed and with a superb view over the city, with a nice swimming pool that should be terrific... during summer time:) I made a mess of my suit during dinner, and I asked if they could clean it up in the hotel laundry. I found out lather on that they didn't felt comfortable clean it, as that was not their specialty, so they took it out to a professional dry cleaning. thank you! Forget facilities, great service, wonderful people, is the true spirit of 5 stars hotels, and Ipanema Park staff has it.
I can't consider it a five star hotel - maybe it has been several years ago... but the room now is not adequate to the rating.
Most of the staff were very attentive and helpful in their suggestions of how to get around the surrounding area, and especially when we lost a wallet - they made many attempts to get it back and despite being unsuccessful we really appreciated it.
Service déplorable. Très loins d'un 5 étoiles.
The price was reasonable and the hotel was decently close to the center of town. The room was quite old looking and really needs a face-lift. The location was constantly filled with aggressive pan-handlers.
Extra charges for use of facilities, Ie swimming pool.
The hotel was very children friendly, we had a great sea food buffet and the staff was very nice. You have to have a car if you want to go somewhere else, no restaurants or other entertainment in walking distance. The hotel offers shuttles to Espinho and Porto.
Most of the guests were old people... The breakfast's quality was very poor. Rooms were ok but a bit old fashion. The staff was very friendly. The hotel is separated from the city, and has a railway right between the hotel and the beach (there is a tunnel to cross). The beach was very empty and we had red flag the 4 days of our stay (very drafty water) so you were not allowed to get into the water. The swimming-pool has sea (salty) water.
This hotel is an EXCELLENT choice for those who want to be near, but somewhat removed, from a big city. The food was the best we had in Portugal - especially the grilled sea bass! Hotel staff and all the amenities exceeded our expectations. HIGHLY recommend Hotel Solverde Spa & Wellness Center.
The hotel was ok, nice swimming pool with beautiful landscaping, I liked the free Wi-Fi service in the rooms, with reasonable speed, very close to sea and to some shops around. The furniture and hotel style is very old, it needs to be completely renewed, there is no beach on the sea, the breakfast was poor, only some cheese and ham with very limited selections, not like any 5 stars hotel I stayed in, I think it is very expensive for what it is.
Breakfast.Within 15 minute walk to access train station. Out of the way. 20 minute walk to Espino. Since the hotel Spa and Wellness centre has been upgraded hotel no longer does complimentary mini bus to Espino.
a quiet and relaxing place. not all places welcome active and noisy 2-year olds, but we did feel welcomed. n/a
Lovely big rooms, clean, nice views Balcony a little small in comparison to the room size.
the spa was fantastic....indoor and outdoor pool the breakfast menu was a bit sneaky...get impression breakfast in room was 5 euro....charged 25 euro ....need to read menu carefully
The large outdoor swimming pool was fantastic,great location right on the beach and the staff were very helpful and friendly.
Peace and quite Air-conditiong was a bit loud
the staff was nice and was prepared at any question (ie public transportation, museum hours, etc.). room is a bit old
The hotel was good, it reflected its 4 star status. Reception, restaurant and bar staff first class.
The breakfast was fantastic. The hotel was very nice and staff very friendly. They initially gave us a room with two twin beds and we went back to reception and they immediately changes us to a new room with a big double bed and an extra twin.
Hotel was excellent value for money and will be recommended.
Free WiFi and a wonderful bartender tending the bar on Friday the 8th around Midnight. The beds were terrible. Hard. In general the room looked 'empty' with even an echo to get one far away from felling anything like in a comfortable room to sleep and relax in.
Clean quiet and comfortable with good service and central location within walking distance of the river/seafront with amazing views. Excellent breakfast menu. Restaurant in adjacent building.
The room was very big!!! good breakfast. The furniture is pretty old fashioned...and there isn't any wi fi at the rooms, only in the lobby.
Nice room, friendly staff, delicious breakfast...
Everything, next to all emenities and close to airport.
breakfast included all the lights didn't work in the bathroom
Friendly base for exploring Porto Rooms could be bigger or a balcony would have been a big improvement
As previously stated the location of the hotel, at the top of a hill was not what we expected and appeared much further to the centre of Gaia than was stated. Walking back up the hill was a daunting task, even for able bodied visitors.
swimming pool and terrace
Good location, nice rooms, good facilities
Nice view through window, pool.
Good size room, lovely garden and pool, nice restaurant
good accesses by car and near for the summer festival "Marés Vivas". very clean, great staff and large double room. great! bed size: for a double room should be a littler larger.
Nice breakfast, with a great variety of fresh products. The location, because you are outside Oporto but in fact you just need to cross Arrabida bridge to get in the city. The facilities for young children.
Great position, excellent value for money!
How helpful the staff was especially the desk lady Ana who we met our first day at the hotel. Also we had a great room on the 4th floor overlooking the sea and beautiful sunsets!
The friendliness and efficiency of the staff, the excellent cuisine and the modern design of the hotel and the rooms.
Lovely room. Helpful staff. Short walk to the metro. Breakfast was extra but worthwhile. The blind between the bathroom and bedroom was not working. Room service food was very good, except for the side salad.
The actual building- it was fairly new and design was nice. The staff was on the hold quite friendly and helpful. The standard of Sheraton chain is really lacking --this hotel did not provide sufficient umbrellas for guests and did not do anything at all to help guests travel in the rain. The restaurant is quite overpriced and food was not as good. The rooms also did not have robes or slippers until you request for them!
Beautiful hotel; great staff; standard room was spacious and well designed; nice spa, gym etc The hotel was located far from the city centre (about 7 euro cab ride - too far to walk).
staff attentive and helpful a little too far from centre for a lengthy stay
The service is excellent, quick and polite.
comfort with luxury
Very modern and clean with a good spa and pool and great staff
Staff were extremely friendly and attentive. Nothing was too much trouble. Our towels were removed each day by housekeeping and not replaced! We had to keep calling housekeeping to bring us clean towels!
Friendly staff, great city view heating wasn't working
very nice staff, very reasonable price no free wifi. actually it is very expensive to use wifi. but there are free computer terminals.
liked the staff did not like the expensive breakfast, but it was good, just too eexpensive
Very big room. Good views. Excellent decor. Very smart hotel. Parking extra and signs not clear when I got there (signs changed later made it clearer). Breakfast extra. Failry long walk to the historic centre and all up hill on the way back!
The rooms are huge! The suite looks like a flat. The views over the city of Porto/ocean/river and surroundings are breathtaking. The spa is good, special when you are alone with your love one. The romantic program included dinner at candle light in room. Recommended, the food where delicious. Congratulations to the chef. When arrived, they put us in a normal room when we reserve the special romantic program. After 20 min or so they call us to apologise and switch us to the suite. After that they phone us three times to apologise :-) Very friendly in spite of the mistake.
extremely helpful reception staff - best encountered..Junior suite very roomy...great location if you have transport ..great design
We got upgraded to a duplex suite
I stayed in a junior suite which was really spacious and comfortable. Everything was neat and clean. The staff was really helpfull and spoke perfect English. Breakfasts were excellent and so was meals in the other restaurants. Quite it a bit away from the main historic attractions in Porto: one could not just quickly slip out for a stroll/visit somewhere. Also quite a distance to the restaurants on the river front.
Excellent service Rooms could i little more stylish
Mecure Porto Gaia was one of the best location that we have stayed in. Close to the quay and the Porto action. Very accomodating staff. Limited use of fridge space because of hotel items not being able to be removed.
Good location and a great room. The bathroom looked old compared to the room that was very modern.
Our room overlooked a busy road but we did not experience any noise from inside or outside the hotel. Very peaceful and relaxing environment.
rooms at the privilege floor are excellent
staff were friendlyand helpfuland location was good.However would be godd if they had family rooms
Accommodation was good and clean, good facilities at the hotel and convenient for the adjacent shopping centre, restaurants and Porto centre
Good room space, interesting decoration of de hotel . nothing
Ambience and comfort of hotel Location is wholly unsuitable without a car. It is not possible either to walk across the bridge or get down to the riverbank without crossing a six lane motorway and its approach roads. No metro. Local bus stop not currently in use either.
excellent price for a 4 stars hotel. Kind and helpful staff, speaking every language. Lovely and comfortable room. Beautiful view of the city and river
Very accomodating staff. Good location between city centre and beaches. Hotel is not clearly signposted when coming via the motorway.
Nice well located hotel with helpful and friendly staff
Very comfortable family two-rooms suite, well sound-isolated, good breakfast with a rich assortiment, the hotel is easy to find from the highway A29 to Porto.
Very clean, confortable, wonderful breakfast Nothing
The staff were nice and maybe even too zealous (our towels were changed every day even though we followed the instructions available to signal that we didn't need that). The location was excellent and even after missing the last metro/bus we got back ok after a nice stroll through an extremely chilled-out Porto. It would have been great if some of the lovely Portuguese pastries had made their way into the breakfast menu ... :) However, all the other extremely good things about the hotel (including the good bus connections into town, handy restaurants across the street and supermarket around the back) outweigh anything else.
The helpful staff on reception.
Staff friendliness and relaxed attitude No
The friendliness and profetional manner in wich we were attended. And the effort ALL staff made to speak to us in English.
Everething was nice and fine No
It is clean, the staff is friendly. There is now gym. The food is terrible.
Staff was friendly and helpful. Breakfast was good. Room was cool and comfortable. Credit card machine didn't work at checkout and had to pay cash. Shower head would only point straight down.
It's a block away from the tram that takes you into town - great location. The ir own internet terminals are free and very fast. The WiFi is useless. Really really slow.
We thought the hotel was very clean, extremely good value for money and the staff very helpful. We would definitely stay again as well as recommend it.
It's a good, not expensive hotel, where you're able to relax without outside noises even being next to major street. It has great accesses. Just the bathroom could be a little bit larger.
The Park Hotel is comfortable, clean and quiet despite being located on the a1 (double glazed windows). Free parking. Staff speak fluent english and are available to assist 24 hours a day. Close to Porto (5 minute taxi = 5eur) Room was a little hot and our control in room made no difference
room no restaurant in hotel, close to traffic
Friendly staff and clean room, I have no complaint what so ever... Close access to expressway... Would stay again. As with many hotels, I wish I had a photocopied route map at the counter to help with arrivals and departures to and from the hotel. Residential roads and rotaries could confuse.
nice and clean room, quiet public transport connection is weak
convenience to motorway. Helpfull staff. Very comfortable beds, most important
The staff were friendly and helpful and breakfast was good. Lifts were quiet and smooth and appeared quite quickly. It was good value for money in summer. The bedroom was cold and there was not a chair to sit in to read or watch television. No drawers and no list of hotel facilities eg time of breakfast and use of telephone, in the room. The lounge and dining areas were dark and dreary.
As we had a hired car we found it easy to reach from the airport and it was important that it had free parking on site. It was also not far to walk to the bus stop where there were frequent and cheap buses to central Porto. Although near motorway it was very quiet due to good double glazing
Friendly staff, breakfast (good food and nice view over the city) The double rooms are rather tiny, when choosing the standard room. Nevertheless this was not annoying. During the weekend when it was more crowded the quality of the breakfast was less good; f.i. the fruit bowl contained less different types and less nice fruits.
We liked the efficiency and courtesy of the staff and the central location to the fine city of porto and its tourist and business centres. we felt the lounge lacked upright seating and areas for a quiet personal conversation or reading area
friendly staff; clean room; good location; great hotel overall room was tiny
Personal service Poor breakfast
Well maintained & comfortable, also a great view Up on a hill
Excellent location, could walk to everywhere. Friendly staff. Rather sterile bar and restuarant - not a major issue
Restaurant food was bad.
The location is excellent right in the centre and in a walking distance to most of the sights. The room was a bit small but comfortable and the bathroom had a window with a nice view of the city. Breakfast was excellent and in my opinion is worth the 9€ they charge. We made a reservation to use the hotel parking and it worked out fine. Nothing that I disliked in the hotel.
Next to the train station
Good central position
The hotel is in a good location and all my group loved the view from the bar
Good facility and modern design Breakfast
Great to chill with a beer in the rooftop bar and terrace after a long trip and late arrival.
It was just for one night but we had a lovely double room with suite. The breakfast was good. No comment
friendly helpful staff.
Clean accommodations, professional & courteous staff. Renovation noise directly above us in the morning.
The breakfast buffet was exellent; the front desk staff were very helpful & knowledgeable; the room views were amazing
Room was a good size and had a comfortable bed. Hotel very well situated for sightseeing and close to Metro for easy access to and from the airport. Breakfast adequate but could be improved by better quality food.
Was upgraded to a very nice room with two balconies for the same price without have to ask. The matresses were a little uncomfortable.
easy acces to the hotel Big noise during afternoon -reconstruction of rooms or what...
The sopt is really nice and meals service is really good. The bell boy was very educate and help full and so the lady who whas working on Friday and Monday at the recepetion during the day Overall staff trainning is very poor, I had the feeling that as the wedding I was going to it was in there they knew we had no option despite the hotel got crowded of international guests who were going to the same wedding party in the hotel that I did. We rented some scooters on Saturday morning and they told us will be ready at 09h30 and they were not until 11h00. The locking door system of my room didn't work properly from Friday til Sunday afternoon and the reception people never wanted to come and check as they thought I was not capable to use a magnetic card until I shouted like hell and they came with me and they realized that the system was not working properly due to low battery..
The majority of the staff were very helpful and friendly. Our room was spotlessly clean everyday. I really enjoyed the breakfast. Fantastic location to the beautiful beach. Liked the swimming pool and jacquzi. The staff in the spa were miserable and rude at times!
Excellent location on beach, right near bus stop, with bus access to city centre, mall, and metro. Staff were friendly. Room was large with nice view.
the staff was friendly, courteous and very helpful at all times. no
the sea views they call it the golf hotel but the nearest course I could get a game over the weekend was 50km away. I would not have stayed in this hotel had I not been misled by the name
The view of the sea from the bedroom balcony and the breakfast room was wonderful. Our hotel room was large, attractive and had very comfortable beds. For a four star hotel the breakfast was no more than adequate. The buffet was kept well stocked but lacked imagination. The worst feature of the buffet was the lack of heat under what should have been hot food.
Clean, friendly, sea view, Distance to beach and steep incline from hotel
Location. Balcony with sea side view. Very good restaurant near - A Margem. Very soft beds.
the room was next to the lift, which was very nosy
Staff was nice Where to begin... the place is old and run down, not clean. Room was musty smelling. Room 201 is next to elevator and noisy. Street traffic is noisy. No way is this 4 star, more like 2 star.
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
central location. Nice atmosphere. good breakfast room was a bit small
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
excellent staff great location
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
Good location for access to Metro tram to Porto. Situated on the main street made it easier to find. Cheap city car parking made available. Smallness of room, and small size of lifts (elevators)
The location its very good (near metro) and the staff very friendly; the breakfast it's very good
Location (close to Metro and El Corte Inglês) of the hotel and the complimentary fruits, tea and coffee at the reception. None.
Location, price and staff No
The people. It was noisy because of the 24/7 petrol station on the oposite corner.
Splendid view on Porto from the fifth floor; close to El Corte Ingles shopping centre and metro (actually, tram) line; not far from Porto caves; well-appointed rooms. Breakfast was of poor quality and restricted choice.
Right in the centre of Pamplona and during the off season good value for money. As with all hotels in France, Spain and Portugal the fact that smoking is allowed in parts of the establishment is hard to cope with.
Breakfast was substantial. A bit of a walk to the wine cellars (30 minutes or so) but not too bad. Easy to access from large roads and not tucked away in a labyrinthine city. Metro is easily accessible. Helpful front desk. Parking was limited to a small offsite garage (for a fee) and street parking was hard to find. Beds weren't comfortable and overall the rooms were pretty bare and rundown.
Our stay was brief, but staff very helpful. Really clean rooms.
Very nice clean place with freindly staff
The Concierge attendance
Great design and services
All was excellent! All was pleasant!
all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before n/a
The room service (including the telephone assistant) was excellent. The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.
Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.
The staff was very friendly and happy to serve you. Big spacious room, clean. The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.
The hotel's facilities are fantastic and the staff couldn't be anymore helpful. There was nothing I didn't like about the hotel
Staff was excellent, Grappa food was exellent no
Very nice lounge bar at the top of the building.