The Gardens - A St Giles Signature Hotel & Residences

Prós: Location because easy to move around for shopping with young children

Contras: Furniture, doors and cupboards were old. Worn off sofa set

Prós: Rooms are clean and linked mall

Contras: Not worth the money. 1) requested room on higher floor but given a room in the 9th floor 2) break fast has no standard for even 4star 3) finding a car parking was night horrible 4) need to pay rm5...

Prós: Location is great but the jam is a big headache.

Prós: Room had a fab view of the city and the bed was comfy. We liked the breakfast too.

Contras: When we went to the room it smelled of smoke (despite having asked for a non smoking room due to asthma). We had to swop rooms but I feel this should have been checked beforehand, particularly as we booked into an executive room. It is a non smoking hotel and they do ask people not to smoke but sadly individuals appeared to continually flout the non smoking laws in Malaysia and I regularly saw people smoking under non smoking signs! It is a pity as the hotel was quite good otherwise. The hotel should charge people who smoke in the room.