Sunscape Splash Montego Bay

Very crappy hotel!!! I wouldn’t recommend to anyone!! I wasted my money coming here!! NEVER AGAIN!!

The entertainment was good an the pool an slides the drinks was grate also

The food was bad the rooms on the splash side is bad the beach bad customer service not good the place need more staff and renovation and cleaning

Ok

Sevice at the barefoot grill could be inprove

the pools

Almost EVERYTHING I had an issue with my physical Card and asked if they accepted payment online they stated NO (Modern time like this and they don't accept online payment ) The bed is very low and tough when I sat on it I was like HELL NO I then rushed to puLL back the Drapes to see the garden view I paid for boy was I shocked when I pulled the drapes and was looking directly at the RECEPTION WALL >:( There was no towel in my room didn't get any until the next day in the afternoon when the cleaners came to freshen up the room. There was no lotion I went downstairs to request some they told me to call room services. Room service told me rooms like mine doesn't get lotion ( I have visited hotels for my anniversary, spouse birthday and this trip was for my birthday and all hotels visited gave shampoo, body wash, and lotion) I had to go to the main lobby bathroom and full my hands with lotion and carry it back to my room. The hotel ruined my birthday I came back to work and was telling my coworkers about my experience and was told " If they knew I was going there they would have advised me not to go"

Food was great!

Bed was very uncomfortable, towels were not placed daily, there was no teen camp as advertised. Facility outdated.