Sonesta Hotel Cartagena

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Bom

jan 2017

7,1

The personell where pretty good. The location is 15-20 minutes away from the walled city. Is relaxing and a good price for your money.

They never had any towels you had to constantly ask for some.
Bom

jan 2017

6,8

New Year's Eve vacation

The pool was nice and the location, the rooms where ok

They didn't prepare for the season so they had problems with the towels, also the service is not so good and the breakfast vas horrible.
Bom

jun 2016

7,7

Nice anda perfect for a weekend

Sonesta is The perfect hotel to relax and stay nest to sea. The food and the service are really good.

Uf you have to or want to fo every day to old town, Its so far, and taxis are expensive.
Excelente

nov 2015

10,0

Excellent service, housekeeping and security in more secluded area.
Excelente

nov 2015

9,4

Staff was VERY friendly, grounds were beautiful, pool was very nice.

No hot water in the shower.
Excelente

ago 2015

10,0

Great stay for the price and wonder staff

Mostly the staff was friendly. The pool was Clean daily. The rooms were great and big and clean. Thee free breakfast was better than most hotels I stayed in. Very good place to stay.
Regular

ago 2014

3,6

Underwear with used female sanitary napking hanging from bathroom door. B Bathroom lacks lighting (light is very dim). A/C set on very cold temperature which you couldn't adjust, only turn on/off. Bathroom door locked me in the bathroom without being able to exit. Overall, no attention to detail.

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