Quality Inn & Suites

While the staff was very apologetic and helpful, the following experience made the stay horrible. We were given a new room but we're not able to sleep well at all. The 10 percent discount they said they would give was not nearly good enough. The bed had been made over a mattress that over half had been urinated on probably the night before. My wife sat on the bed as we were getting ready to go to sleep and found that the urine was soaking up through all of the bedding. This was disgusting!

Location was great. No insulation in the walls. When water is running through the pipes, it is very loud. You can also hear what is going on down the hall even if the door is closed.

The location was great in the building was nice they had a good pool facility as well The location was great in the building was nice they had a good pool facility as well

Convenient location. It would be a good idea to not put a guest in a construction area that was a mess. Drywall all over the floor electrical panel left open right at the entry to my room and the hotel exit door. Got in very late or I would have requested a different room.

location no elevator, some exit doors not keyed.

Location and beds were nice Air conditioners were loud and didn't do a good job of cooling off the rooms

This hotel was in a very good location, and was an easy walk to downtown. The room appeared to have been recently updated and was in good condition, though it was small. The air conditioning was difficult to regulate. The hallways were stifling and smelly. The front desk staff was efficient but was not pleasant. The hotel is in wine country so we were surprised that there was no corkscrew available to borrow.

Location is very good The room is located in basement, very bad smell inside room. The hotel furniture is old

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Bathroom did not have any bath towel bars. No place to hang up a bath towel. Very inconvenient. After you get out of shower and not have a towel. Very poor design!!!

Nothing First of all they don't allow anyone local to stay there which is a violation of their contractual agreement with Internet bookings. I had to provide physical proof that I no longer lived in the area... Second I paid for a king deluxe, received a queen

Bed was comfortable to bad i was anxious to get up from noise. Breakfast was good. Under construction. No pool.The room i was in was damaged no cold water from sink. Work being done on room above was loud all day and even part of the night. Slept like crap. Staff was nice but didnt offer room change an upgrade or anything for return.

Only one night, thank goodness. Noisy, smelly, expensive, dirty property and poor customer service. We asked for a quiet room. The desk clerk recommended the first floor but the guests above us made loud noises until 11 pm. We called the front desk but she did not handle the situation.

Close to our work noisy and room was quite small. Beds were uncomfortable.

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