Pyramisa Suites Hotel & Casino Cairo

My room was ok. But bath room is very dirty and unusuable.water is not come well and waist is not going well.service was very very poor.u took da money on 5star. But this is not reached 3star level.sorry.

good location, closer to opera house. chance to see Egyptian wedding they didn`t clean my room properly during my stay and offered amenities only for the first night, hotel limousine charged more than 10times of local taxi

Location Check in and out very slow

I was made to comply on your non-professional cooperation and organisation. We ordered transfer from airport in advance, which was confirmed by Samia Abotaleb but nobody arrived for us. At the reception desk nobody speaked english during our stay (15-21.2.). We sent the credit card details for charging in advance to Samia and at the reception they did not have it and asked us to pay the room.

location rooms do not look like a five star hotel rooms tv channels are lemited and not possible to add your favorate channels although i asked to add some channels but with no response..

The staff and the room the elavators were very busy all the time

The rooms were very large which is typical for Egypt & the room service food was very good as it offered international & egyptian cuisine. The hotel felt old, there were no bathrobes or quality products in the bathroom which you would expect from a 5*. It needs a refresh with the bedspreads, curtains, bathroom....