|Distância até o centro||0,3 km|
|Avaliação da localização||9,3|
Avaliações dos viajantes
Época do ano
Tipo de viajante
Mostrar avaliações que mencionem
Welcome chocolates and complimentary water was a nice touch. The rain shower and complimentary toiletries were lovely. Room nice and toasty!
On the Sunday morning after a very noisy party that seemed to have been onsite, the breakfast must have been very busy because when we went along there was hardly any pastries, bread, hot milk or even cutlery to use so after 20 minutes we decided to leave. However my husband brought it to a member of staff's attention and we were not charged for that breakfast as we hadn't had anything anyway. But what was extremely thoughtful was a handwritten card in English apologising to us and offering us a complimentary breakfast for the next day and we were also given a fresh fruit bowl in the room as well as personal chocolates. This is not a complaint therefore but is actually a recognition of good customer service which turned a slightly negative experience to a very positive one.
Nice rooms, really spacious. Huge bathroom.
As you order 5 star hotel you expect exceptional stay therefore due to the following reasons I could rate it as a reasonable 3 star hotel but no more: 1. As we arrived on Friday evening, even before entering the hotel we were surprised. A lot of bit drunk people standing just in front of entrance. As we entered we have spotted that a party is going on the hotel. Ok, we found the reception (they were even not looking at us with luggages and so on, propabaly too inspired of the party) and checked in. In spite of double room we got twin room. But ok, i was too tired to go to complaint about it and change room). So we decided to take snacks at city and while coming back at the hotel the amount of drunk people were just increasing, standing in front of entrance,elavators and etc. Honestly, I even doubt about security as nobody cares who enters the hotel and you can reach every floor without card access with elevator. In any case, it was just minor things, but as the loud music was playing up to 12:30 and you could not fell asleep I was quite shocked. How 5 star hotel could let such parties go on and ignore visitors? In addition to this, receptionists shown 0 interest during stay. Even at checkout procedure they did not ask how the visit was. Nobody greets you while entering and so on. Way far away from any 5 star hotel.
Comfortable hotel with very helpful staff. Maybe too quick in removing plates at breakfast!
Light button in the room difficult to understand
Really good location to walk around town. Rooms comfortable (though their choice of pillows was a little contentious - really hard or really soft). Staff extremely friendly, the porter was lovely. I’d certainly go back.
Pillows! Too hard or too soft.
Em Riga (na área de Centro Histórico), Pullman Riga Old Town está a poucos passos de Catedral de St. Jacob e Três Irmãos. As comodidades presentes incluem um business center 24 horas, serviço de limusine/transfer executivo e jornais de cortesia no saguão. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto disponível 24 horas.
baseado em 4.127 avaliações
- Atendimento acolhedor
- Hotel elegante
- Edifício agradável
- Ótima recepção
As condições variam de acordo com o tipo de quarto e o fornecedor.
Comentários sobre Pullman Riga Old Town
Atrações mais populares
- St. James's Cathedral 57 m
- Zviedru vārti 99 m
- Trīs brāļi 110 m
- Rīgas Doms 255 m
- Rīgas pils 256 m
- Rīgas vēstures un kuģniecības muzejs 315 m
|Riga Intl||8,7 km|