Pacific Regency Hotel Suites

Prós: very ordinary, unsupportive staff, they did not even bother to carry my bag to my room when i checked in & checked out.

Contras: ordinary hotel, the reception clerk at the time of checking was very casual & rude, the reason is , i asked about the breakfast is included in my package & without looking at the pre booking ...

Contras: Staff service.No proper communication among each other,front desk staff was not friendly,no smile..not enough training and experience to handle such a small requests!I feels like been chasing out from...

Prós: Location was close to twin towers

Contras: Staff were rude and un helpful, bathroom extreemly un clean- sinks and shower covered in black mould and mildew. Bath broken and dirty.

Prós: Rooms were nice

Contras: Full kitchen but no pots and pans.... Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying. Drinks at the bar were terrible