Knights Inn Charleston East

The bed was very comfortable and the staff was nice. Seems like everything was outdated, there was no continental breakfast when it stated that there was going to be one.

Left after first night because of roaches. When roaches are crawling on you while you sleep its time to leave. We will NEVER stay here again.

The fact that they returned our money We did not like the filthy smell when we entered the room or the crumbs,scabs or who knows what when we pulled back the sheets

Location is good easy to get too My reservations through Hotels.com were messed up by one day . I had to rebook the night stay. I had to pay for the room because as I was told my original reservation had to be canceled. I was also told that the money I spent on the original reservation couldn't be transferred to the new reservation. So I had to pay more for the same room and to date I am still waiting on the refund it's been 2 weeks now going on 3 weeks and I was told it was the fault of the billing & accounting department from the booking site. I was told sorry it's our fault and nothing was offered to compensate for their mess up and I still have to wait for when they can supposedly expedite the refund. 2 to 3 weeks isn't expedited in my book