Hyatt Regency Orange County

buffet

bathroom fixtures: old toilet ( low and small) Not good for elderly guests. shower out of date!

I love the service. It was nice to be greeted daily.

The rooms are small. We had to wait in very long lines for the elevators. The rooms, especially the restrooms were dated and old. It was way overpriced for the quality of room. The shuttle service for Disneyland was ridiculously expensive when an Uber costs a minimal fee in comparison.

Price was over what was quoted, got a different room then I made reservations for, food was terrible, not enough lighting or outlets, carpet was filthy. For the price was expecting so much more.

The staff was nice

The rooms were old and dirty, we had a clogged shower and it was dirty. The beds were hard as a rock and the bedding was really ruff. The outside looks amazing but when you get to the rooms they are run down not worth the price we payed. We also had to pay for everything $30 a day for parking and a $250 hold plus breakfast one day was $100 not worth it. We arrived for check in at 5pm and our room was ready we had to wait almost 2 hours after traveling 12 hours we were exhausted and wanted to rest. They waved out parking fee but still was not a great experience. There was also a cheer camp going on and it was crowded a.