Hotel Westend

good large rooms well serviced. fridge cooker v.usefull. good value and much nicer inside that the dull exterior would suggest. staff excellent location not so close to city but only 15 min by train station closeby. hotel looks dull from outside. opening times for reception only from 3pm so beware early arrivals

very nice welcome, room was good size and clean we could smell that people were smoking mariuhana and at the last night there was a smell we never smelled before it was very horrible

Woman in hotel who showed us our room spoke good English. Hotel room was reasonably clean although decor and facilities are very very basic! Water can get very hot - if your prepared to wait. Has a kitchenette, with a small cooker and fridge - although cutlery was very limited - 1 fork 2 knives a spoon and a spatula! Kitchenette is required as the hotel has no resturant or bar or any facilities. There is a subway opposite and a lidl just down the road slightly. Not far from S-bahn station for travel but this only runs til around midnight so no nights out in cologne possible unless you get a taxi back. Hotel is in the middle of what appeared to be an industrial estate. Was concerned about the security when parking the car. Entrance is at the back, down some steps into the basement, through a rotten wood door. Can not get into hotel until 3pm as the reception is only open a few hours a day. They then give you a key to the door at the rear and to the room. Entrance hallway is dark with water pipes going above your head and very old decor (even after the so called refurbishment). Walk up a number of flights of stairs, past a fire alarm point that says out of order with the emergency glass smashed on it - so didn't feel safe in the event of a fire. Hotel seemed to be shared resisdence with some rooms being hotel and some being privately owned

The room is so big, spacious and clean. The receptionist is very accomodating and friendly. The hotel is very frightening coz it seems like an old hospital. There is lavatory in the hallway, a butterfly door commonly used in the hospital, and a hanging lamp in the room which looks like a light used in the operating room. The place is very silent and the hallway is very dark at night. We don't know if we are the only guest that night. The Hotel must have a lobby for the reception of guest. I felt like there is no attendant or receptionist at night coz when we check out early in the morning, we will just drop the key in a box. They need to redecorate each room to make it a hotel ambience.