Hotel Phillips Kansas City, Curio Collection by Hilton

Room was not ready at check in and staff seemed extremely disorganized. We sat in the lobby for an hour waiting for a room. When our room was finally available, they just thrust the keys at us and didn't direct us to our room or let us know when check out time was. The next morning, the phone rang and it was the staff asking if we still needed our car. We were sleeping and hadn't called for our car and they just kind of said oh ok and hung up. Then here comes housekeeping banging on the door while we're still in our pajamas. The room was nice but the bathroom door is a sliding door and is so close to the bed that you can hear every little noise coming from the bathroom. No bathroom privacy if you're not alone in the room. The hotel has been restored nicely but service needs some work.