A apenas 3,4 km do aeroporto, Hotel Monte Castelo fica a 10 minutos de carro de Catedral de São Sebastião do Rio de Janeiro e Arcos da Lapa. Os extras grátis incluem café da manhã buffet diariamente e Wi-Fi.Além disso, Biblioteca Nacional e Museu de Arte Moderna estão a uma curta distância de carro.
Reception staff are very friendly and helpful. Internet is not free and very very slow. Bathroom is very small and difficult to wash your face. During sleep, it is very noisy. Safe battery was finished and didn t work. ipenama beach is better than Copacabana but both are far from the hotel. Homeless people are around the hotel and sleeping on the street.
Good location only couple of minutes walk from the metro. Rooms newly refurbished. Pleasant front desk staff. The policy of strictly wanting payment for the entire stay immediately on arrival - the lack of trust demonstrated by the management staff is insulting to the guests. Poor replenishment of breakfast items when they had been finished and breakfast was only served until 9am which is the earliest of anywhere we have stayed in the world. Rooms do not have any external windows. All prearranged late check-outs are charged. Internet available but charged for and only 1 computer. In general the hotel needs to review some of its policies and try to be a bit more liberal in their application (use common sense in situations). Would recommend this hotel if attitudes/policies improved.
The staff of the hotel is really good and client's satisfaction oriented. The location of this hotel is perfect, at 5 min walk from the "Gloria" metro station. Copacabana beach is only at 20 min door to door using the metro.
There was one friendly and helpful employee From the first moment you come in you get the impression the only thing they are after is your money,They will as soon as possible make sure you pay for all your nights in advance, Once you have agreed to pay for just limited days, they make you to undo the rest of the booking and put it as soon as possible again on the website. Then they bring you to the worst room (more then half the rooms are underground) and hope you stick with it. Once you want to change you´ll have to discuss for 10 minutes, before they´ll check if another room is available. Off course all rooms are very noisy, because unclosable windows look into the central airshaft. -In the end I had to book another hotel, without refund for the nights I had to cancel!
price, location spartan, the sink is smaller than a small pizza, no heating, fan only
hotel staff +comfort verey poor
My room had excellent storage space and fast internet connection Handrail in staircase was unsafe
Location and staff were great! Very helpful with holding my bags when I arrived before check in and also the day I left.
Quite place, close to metro Most of the rooms are obscure, the bathroom is very very small.
very nice service bathroom too small
The staff of the hotel is really good and client's satisfaction oriented. The location of this hotel is perfect, at 5 min walk from the "Gloria" metro station. Copacabana beach is only at 20 min door to door using the metro.
Location and staff were great! Very helpful with holding my bags when I arrived before check in and also the day I left.
Reception staff are very friendly and helpful. Internet is not free and very very slow. Bathroom is very small and difficult to wash your face. During sleep, it is very noisy. Safe battery was finished and didn t work. ipenama beach is better than Copacabana but both are far from the hotel. Homeless people are around the hotel and sleeping on the street.
Good location only couple of minutes walk from the metro. Rooms newly refurbished. Pleasant front desk staff. The policy of strictly wanting payment for the entire stay immediately on arrival - the lack of trust demonstrated by the management staff is insulting to the guests. Poor replenishment of breakfast items when they had been finished and breakfast was only served until 9am which is the earliest of anywhere we have stayed in the world. Rooms do not have any external windows. All prearranged late check-outs are charged. Internet available but charged for and only 1 computer. In general the hotel needs to review some of its policies and try to be a bit more liberal in their application (use common sense in situations). Would recommend this hotel if attitudes/policies improved.
There was one friendly and helpful employee From the first moment you come in you get the impression the only thing they are after is your money,They will as soon as possible make sure you pay for all your nights in advance, Once you have agreed to pay for just limited days, they make you to undo the rest of the booking and put it as soon as possible again on the website. Then they bring you to the worst room (more then half the rooms are underground) and hope you stick with it. Once you want to change you´ll have to discuss for 10 minutes, before they´ll check if another room is available. Off course all rooms are very noisy, because unclosable windows look into the central airshaft. -In the end I had to book another hotel, without refund for the nights I had to cancel!
price, location spartan, the sink is smaller than a small pizza, no heating, fan only
hotel staff +comfort verey poor
My room had excellent storage space and fast internet connection Handrail in staircase was unsafe
Quite place, close to metro Most of the rooms are obscure, the bathroom is very very small.
very nice service bathroom too small
