Facilities as they stand we're terrific. Clean, contemporary. Business luxury.
Staff– a bit disorganized and not super helpful. Individually, they were polite and kind. But I expected more from a 4* hotel. Looked at me like I had three heads every time I asked for a restaurant number or a taxi. Their answer to everything was giving me a map. LOCATION. This is BARELY in Bilbao in my opinion. The hotel is literally located on the exit ramp leaving the city. It barely fit on the map of center city. If you're going for business, it's perfect. But if you plan on exploring the city, get ready to walk, take trains, take buses, etc. I would highly recommend that tourists DO NOT stay in this hotel. It's at least a 45 minute walk from the Guggenheim & most of the tourist attractions. It is KIND OF close to the Old Part, but still a 15 minute walk.
new hotel, clean and modern.
The room was very big and clean, the big shower was fantastic I would like to have the same in my house. We could sleep well even if all the city was celebrating a festival. Last but not least the parking was really huge for our van
Everything was fantastic
Large, comfortable room. Great variety of food at breakfast. Handy for motorway and old part of city. Parking available under the hotel.
Restaurant was very basic
Huge room, super comfortable bed, 5 min walk to tram stop and -10min journey to Guggenheim
The staff was friendly, room was clean and spacious.
An article of clothing was left behind and we contacted the hotel an hour after check out with the specific location of the garment, and they were not able to recover it. (No lost and found ect.)
The breakfast is great and even it is relatively far from the city center, it is very easy to reach public transportation from it. No charges is invoiced in case of no-show when you book with "free cancelation" condition.
The room was very spacious and comfortable. The choice of food at breakfast was very comprhensive and the staff very helpfull.
The waste bin in the bathroom was very small and hadnt been emptied. There was no other receptacle for waste.Travelling to the hotel by car from the City centre was a real nightmare.
okay , staff spoke some English
staff was okay
breakfast poor , but okay for Spanish ( Basc ) Standards
Fabulous hotel. Huge modern bedroom and bathroom. Super buffet breakfast in wonderful breakfast room. I can't speak highly enough. Thr price was absurd, 52 euros for the room, 20 euros for two breakfasts and 11 euros to park in the basement. Obviously these prices reflect the current Spanish economy and tourism, as otherwise my 83 euro stay would have been three times the price. It's a five minute walk to lightrailway station which takes you to the Gug. We walked back to the hotel from the Gug - it took about half an hour including a walk through the old town.
Absolutely no complaints at all.
Em Bilbao (na área de Santutxu), Hotel Gran Bilbao está a 1 minutos de carro de Museu Diocesano de Arte Sacra e a 15 minutos de Praça Moyua. As comodidades presentes incluem um business center, jornais de cortesia no saguão e balcão de recepção 24 horas. Este hotel possui instalações para eventos com 1800 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Bilbao. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 5.627 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.