Hotel Graal

1. The location of this hotel is just perfect. 2. The staffs were helpful. Nothing particular.

The location and convenience is excellent The lack of alternative areas to the bar to sit in. Whilst we were there there was a wedding party that closed the bar to other guests. This left us with nowhere else to go. The wedding party should have been put elsewhere in the hotel.

Views we were placed in the older part of the hotel, unfortunately the walls of these rooms were very thin and you were able to hear the occupants of the rooms around you, above and alongside. One night we were kept awake until 4 am

The location to the centre of Ravello was good. We had booked and pre-paid fully for the room as part of a deal. We were then unable to stay the first night, but because we had already paid I did not think I needed to inform them. They however sold our room as we hadn't shown up and we were given a lesser one the following night. I think as we had pre-paid it should have been kept for us. The staff were very unfriendly when dealing with this issue.

Food, service and the view. Room was a little small. Lounge bar area is archaic and out dated. A bit tight with the soap and shampoo!

The pool and the locationl. Ravello is a beautiful town/village and the hotel is near the bus stop and only a couple minute walk from the main square. Once in Ravello it is very easy to reach the hotel. Everyone at the hotel was friendly and helpful. The hotel might consider running a shuttle service or offer a collection service from the port/bus stop in Amalfi. It is very hard to get to the hotel on the bus with luggage (the buses are small in order to navigate around the windy roads) and a short taxi ride from Amalfi to Ravello costs €30. It wouldn't put me off the hotel or Ravello though.