Hotel Elegante Conference & Event Center Colorado Springs

Down the Rabbit Hole

We had our family reunion at this hotel. The staff worked well with our family and provided us a room that could hold most of us. My husband and I upgraded our room to "premium" which allowed us to visit the hospitality suite for breakfast and during the evening for snacks. This was worth it to us and the staff hosts were wonderful. The small indoor playground helped our kiddos get the wiggles out, but we wished it was a bit bigger so that it could hold larger crowds.

Our room was oddly shaped with a small doorway leading to the bathroom. The room was worn out and needed TLC. The electrical outlets were iffy at best. I plugged a hair dryer in one, and the lights went off. Another plug was so loose fitting that nothing could stay plugged in as it would fall out. You can easily get lost in this hotel. The layout is confusing, and there are no shortcuts. I tried! Just when you think you are going the right way, you instead discover that you need to backtrack and try again. The pools are heated, but cold! Brrrr! We turned into Popsicles after 30 minutes of swimming. (And their pool towels are teeny tiny.) it was great to see our family, but we all agreed that maybe this hotel wasn't the best fit for us.

convenient location

no coffee maker in the room. 1/2 mile from room to lobby. tiny/cramped bathroom.