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The customer service.
Excellent location and friendly staff. Great facilities.
We wish we could have let our car stay parked for a couple of hours after check-out. There were plenty of spots in the hotel garage, but we had to vacate it and had a hard time finding street parking in Caorle.
The only thing I enjoyed about the property, was its location as it is close to the beach and it’s positioned in a touristic village, with many restaurants/shops around.
The staff is very rude, especially the lady who is at the reception in the morning (I believe she does morning shifts only). She didn’t welcome us in an appropriate manner and didn’t explain much about the location or the room itself. Also, the facilities listed in the hotel description such as jacuzzi, hot tub, playground and so on are non existent. I’ve been told they are “external” activities, however this is not what the webpage of this property states. The breakfast is very cheap and very average, literally just to fill up the stomach but very plain and not enjoyable. The door lock in our room was broken, but it got fixed when we reported it, and the ELECTRIC cables in the shower were hanging out. I wouldn’t recommend to stay in this hotel as I believe they are lying to people in order to get customers. Very disappointing visit.
Hotel location itself is excellent, except some rooms, where you do not have sea view. Good parking
Wifi signal is very weak, connection lost all times. No sea view in some rooms, and non usable small balcony.
Location was great
The breakfast was bad
baseado em 337 avaliações
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