Homewood Suites by Hilton Fresno

Issues i had this stay

Prós: I liked my last visit so much more. Last time i was in a middle room, room 316. No one was in the room on one side of me and i guess that made all the difference. This visit i liked the staff, i liked the location.

Contras: But i didnt like how my room was in a corner near the ice machines. It was also near the stairwell access. So all morning and night i could hear every guest that used the stairs and the ice machines. How is this a better experience then a regular room i had on a previous stay? I had an apparent luxury suite with a whirlpool. The whirlpool made such a scary loud sound when i tried to use it that it scared me from partaking in this feature. Also it increased the noise as i could hear the other occupants taking their whirlpool bath in room 309. I was in 313. During the night i had to listen to 309s air conditioner unit go off and on. In my room there was barf/vomit residue stuck to part of the ceiling that i had to clean. The shower, while i like the space (it was very long) i didnt like that the door wouldnt stay open. It was weighted and kept swinging closed. Also the door to the toilet didnt have enough clearance to open and close without having to bump your legs against the wall just to use the toilet. I paid for a luxury experience but i got woken up several times, and didnt get a good nights rest. I think sleep and quiet should be paramount at a hotel. So you need to add some type of felt pad to the metal latches on your interrior stairwell doors. You need to install better whirlpools if you are going to advertize them as a special feature. And possibly get a better brand of coffee in the coffee pouches.