H Sovereign Bali

Loved it! Will definitely stay here again!

Prós: The service was excellent! They picked us up from the airport, which was free of charge and convenient. The driver was very kind and courteous. As soon as you arrive, everyone is so hospitable and kind. They go out of their way to make sure that all of your needs are met. The location is good-very close to the airport, literally less than 10 minutes. There are a few stores within walking distance. But there are taxis everywhere, so getting around is no problem. Nice beaches, malls, and restaurants are only a 10 minute drive. The hotel is overall very clean and modern. Also, our room came with a breakfast buffet. It was excellent!! There were a lot of options: omelet station, fruit, various breads, a variety of meats, different drinks, and even delicious Indonesian food. We even had dinner at the restaurant several nights. The food and drinks are reasonably priced and very tasty. As far as the room, it was very comfortable and spacious. We did have a minor issue in the first room they gave us. So they changed our room without any problem. Also, the hotel has drivers you could hire for a very reasonable price for the entire day. We highly suggest using this service instead of any outside taxi service. I think they should advertise this service more. It made our trip so easy and comfortable! The driver took us anywhere we wanted. Even though there was a slight language barrier, the driver was so kind and accommodating. We felt very safe with him. We hired him the entire week we were in Bali and were able to easily see everything we planned on seeing. Overall, we loved our stay at H Sovereign Bali!

Contras: In our room, our only complaint is our glasses had lipstick and coffee stains. They seemed like they should have been washed more thoroughly.